We got out Corolla cross 2024 serviced the customer service is excellent. The boss and Justin value the customers and take the extra mile to help us fix our car. The car was rear ended and the car was fixed, but the muffler wasn't changed because State Farm insurance didn't want to pay for a new muffler so we emailed autocraft to take care of this problem and the company escalated it to the insurance and took care of the job. We are so grateful to have a driving experience that is the same as before the crash. Autocraft will also go an extra mile to fix the car after a year for any parts or defects when it comes to the car. We had the back lift gate trunk not working and we came the same day and they took 1 hour after business hours to diagnose and fix our issue. I highly recommend go to autocraft because of the friendly service and attention to detail. read more

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unfortunately messed up the weather strip on my car and reached out on Yelp for a few quotes. These guys responded quickly and offered very reasonable pricing. I ended up stopping by without an appointment, and they took care of everything perfectly. The staff was super friendly, and the installation was fast and seamless. I really appreciate the great service and would highly recommend them. Thank you! read more

AUTOCRAFT Collision Center's team went above and beyond to make my truck whole again! I'm truly impressed and highly recommend them for their outstanding services. The ability of the team to perform completely exceeding my expectations taking additional steps to ensure repairs were completed with excellence, delivering results. I appreciate their outstanding service as they were always available, incredibly helpful navigating and updating me every step of the way and made the whole process so easy. They were amazing, going the extra mile doing more than they were supposed to beyond the standard requirements of their job! They have a lot of patience, understanding, and flexibility to deal with varying situations. Great work all around and amazing service! Can't THANK them enough! read more

Excellent auto service center an old lady hit the back of my car and damaged scratched the bumper and side of my car they fixed it to perfection ordered the logo an; brand new sticker for the car bumper. The side was also deformed they fixed it so well I cannot see any difference in paint color. if you get into an accident this is one of the best places with good follow up and communication. Give them a shot I will be referring my friends who has car accidents here!! read more

Autocraft Collision Center - Free drinks and food in front - Body Shops Near Me - El Monte, California

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Recently while driving home from work, someone cut me off during rush hour traffic and caused me to rear end them. The traffic was heavy with very little windows of space so I was unable to completely stop the car before the collision. Fortunately for me, she crossed the double yellow lines and swiped someone else before entering my lane which resulted in her being 100% at fault. I found Autocraft Collision Center on google and based reviews I decided to have my car fixed there. At first I was a little scared because I don't know how the process works, however the team at the shop kept me well informed and advised me on what's going to happen. Everything went smoothly and if you have rental coverage, they can help set that up as well. When I got back my civic, I was shocked! It looked like it was never in an accident! Despite the fact that the front end was pretty damaged, it drives great mechanically. They even touched up some unrelated damage to make the car look better as a whole. Will recommend my friends and family!! Ty Autocraft! read more

Autocraft Collision Center - Body Shops Near Me - El Monte, California

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Jason the owner of Autocraft is friends with my dad. I sent my car to Jason figuring I can trust him with the repairs from a car crash. After receiving the car back the rims were still completely messed up. Very poor quality of work. A couple months later now I am finding even more wrong with my vehicle that was never fixed like a broken window that sounds awful when you roll it down. Jason wants me drop it off again even though they had it for over a month. I'm not sure Jason comprehends that I have to spend more money out of my own pocket to have it sent back to his shop again to get a rental to fix the mistakes he has made. This has been the worst experience dealing with Jason, his employees and Autocraft collision center. I am writing this review to help people not go here. Imagine what they will do to someone they don't even know. Stay far away from this collision repair shop. They are scammers read more

Autocraft Collision Center - Body Shops Near Me - El Monte, California

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Great services and provides good pricing. Offered to pick up my car for free. The workers are really helpful, friendly, and have good customer service. Justin was a lot of help with good communication and updating me on my car. If you need any help with a service, maintainence, or body work , you will be satisfied to be serviced at Autocraft Collision Center read more

this is an amazing shop, they're specialized in pretty much anything, including classics. and on top of that, Jason & Justin are the heart and soul of this establishment. they will be upfront and honest, and are capable of anything you might need. 10/10 on all aspects, including fair pricing read more

Cheap price, poor workmanship, not worth. After repaired, I had problem with engine overheat, brought car back to them to check, they said they simply forgot to turn on something for the radiator. What a joke. 價錢便宜，品質差， 修完車後我汽車引擎過熱，開回去讓他們檢查，結果是他們忘記把radiator 的一個閥打開. 笑話一個. read more

When my car was severely damaged, I was really worried about how I'd get it fixed. Several friends and family members recommended Autocraft to me, and now I understand why. Their professionalism and customer-focused approach truly stand out. The service was exceptional, and I couldn't be happier with how my car turned out. I highly recommend them! read more

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Very irresponsible place to fix ur car, if u must use them better check and re check before pick up your vehicle, quality control sucks and the owner doesn't keep his word, I warned u - Be Careful. If you have another place better go somewhere else I fixed 2 vehicles there and both at the end has issues and they will left you "nuts" Make sure anything Jason said - RECORD it !! He will last minutes change his mind and doesn't Keep his word. Better go somewhere else - not worth the hassle. read more

My car was hit while parked on the side of the road last week and needed a new taillight and work done to the quarter panel. A friend of mine recommended this place to me and I went in for quick quote and it was an easy process from getting the estimate and scheduling the appointment! Kudos to Justin for helping me out as the cost was coming out of pocket and I was worried about the cost. Knowing my situation, he presented me with a few options to help me out and was completely transparent and upfront about the pricing. Im not sure if any other shop would have taken the extra time to do this for me so I am super grateful for his help! The repair process was quick and easy and as an added bonus, they were actually able to complete my repair two days earlier than what they had originally quoted! All in all, my experience with them has been 5 stars from day 1 and they will be my go to shop in the future. read more

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I was truly impressed with my recent experience with Autocraft Collision Center! I was visiting some relatives in the Los Angeles area when someone unfortunately backed into my car in a parking lot. Since I was going to be here for a couple of days, I decided to get a few quotes from nearby autobody shops to see if they would be able to get this fixed before the end of my trip. From the very beginning, Justin at Autocraft understood the predicament I was in and made the entire experience as painless as possible. He provided me a very competitive quote and explained the process of what it would take to repair my bumper and let me know that all repairs came with a lifetime warranty. Not only was he very transparent, he understood I was on a trip with limited time and went above and beyond to make arrangements to have me in and out of the shop as quickly as he could. I brought my car in on a Monday morning and received a call to pick up my car Tuesday afternoon! Their service was quick and efficient and the quality of the repair was second to none. They did a great job restoring the bumper and paint matched it perfectly to the rest of the car. It looked as good as new! Overall, I am over the moon with my experience at Autocraft and would not hesitate to recommend them to anyone looking for a high quality repair with exceptional service! read more

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The auto-shop has excellent customer service. I'm impressed with how fast they got my car done and I am satisfied with how it turns out. They also offer reasonable price as well. I will introduce this bodyshop to my family and friends. Keep up the good work! (Shoutout to Dennis assisted me through the whole process and Jason for being really kind) read more

Great service and very friendly staff. My car was hit when it was parked and my front bumper got messed up. Not only did they fix all the damages, but they also helped straighten my license plate as it was also badly damaged, even cut as well. I was really busy with work the week my car was finished but they were nice enough to personally send my car back to my home. They give fair and solid pricing, so if you're looking for a trustworthy place they will take care of you. Shoutout to Jason and Justin for their services! read more

This place did amazing fixed my car and gave it back to me BRAND new the communication on the process was more then expected and the turn around time on getting my car back was SUPER fast Excellent Work and communication 100% recommend to everyone read more

All I can say is totally professional! This place was referred to me by a friend of mine... I went in and met with Jason the first time and the second time with Tom... Everything is done well and explained in depth...not you go in and out and get things quickly... Overall, they get the job done...it did take awhile to get my car longer than I expected but now I know why...my Toyota Prius came out like it was brand spanking new even areas I didn't expect and the interior as well....it smelled like a new car with over 80,000 miles! I am definitely coming here again and recommending it to my friends! Thanks again Autocraft! read more

Autocraft Collision Center - Body Shops Near Me - El Monte, California

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Great service ! I am so happy with the results Owner is very nice and the workers did a great job Definitely recommend read more

Autocraft Collision Center - Accident - Body Shops Near Me - El Monte, California

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I recently came to autocraft collision center and right off the bat the customer service was amazing. They made the process super easy and understandable and best of all, fast while maintaining quality work. I will definitely be coming back again. read more

My car was severely damaged and I was worried about getting it fixed. Autocraft was referred to me by many friends and family and I can see why. This place is extremely professional and customer friendly. The service was amazing and I'm very happy with how my car turned out--definitely recommend! read more

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Workers are very professional and kind. I was very happy with the outcome of my car. Once it was ready for pickup they made sure I was satisfied with the job. Definitely recommend. read more

Definitely recommend coming here to get your car fixed! Whether it's a minor scratch or major dent, they do a wonderful job repairing your car, making it look as good as new. I recently had to take my car to Autocraft Collision Center after a minor mishap resulting in a scratch and I couldn't be more impressed by their service. Everyone in the staff is very professional and friendly. They never disappoint and I have been referring this place to my friends and family, many of whom also love coming here. Their team always prioritizes their clients first and considering the quality of their work, their pricing is fair and transparent. Overall, if you're looking for a place to get your car fixed, Autocraft is the place to go. read more

Fast repair and great service, they fixed my car up after I got into an accident and it's good as new. The entire process was easy and straightforward, would definitely recommend to others. read more

Took our X5 in for some repairs after receiving a modest quote. The whole process was friendly and professional. The staff couldn't have been more gracious.They even washed our vehicle upon pick up. The work done was perfect. Car left like new. Would definitely use them in the future.Highly recommend them. read more

Autocraft Collision Center - Repaired rear bumper - Body Shops Near Me - El Monte, California

Overall amazing people and great attention to detail. I was worried my car would take a very long time to fix, but they managed to patch everything up and make my car look brand new in under a week. Highly recommend! read more

My car was sandwiched in an accident and thankfully Autocraft Collision Center made it look brand new! That's no exaggeration, they really did an amazing job. The staff, specifically Terence was truly kind and helpful throughout the whole experience. It's very rare to receive that kind of service, so I would definitely recommend them to everyone! read more

Brought my cars here multiple times, finds the best option for fixes and gives you the cheapest deals on the market. Recommended to many friends and they all have never had issues. read more

I took my car to the dealership for regular maintenance and they tried to rip me off saying a bunch of stuff needed to be replaced. I brought it to Autocraft Collision Center and they helped me get everything done at a much more affordable price! 6 out of 5 stars, excellent service! read more

I got hit from behind by a semi in stopped traffic. High Quality work and completed right on time! My car was returned freshly cleaned inside and out. They went above and beyond. I would recommend Autocraft to anyone. read more

The owner was super friendly and straightforward. I went in to get a scratch fixed and he charged me for a really reasonable price compared to other places and it was done super quickly. Everybody there is super friendly and professional. I've also referred a lot of other people to this place and they all had similar experiences and said the same thing. Great business. read more

Worst customer service I've had in a while. DO NOT SIGN ANYTHING THEY HAND YOU. I asked a simple question and they kicked me out of the shop. Who does that???? read more

Autocraft Collision Center - Body Shops Near Me - El Monte, California

This is going to be one of those "if I can give 0 stars I would" type reviews but hear me out!! Firstly I would like to say, this place was recommended to me by a coworker. He said his buddy Jason owns a shop. He has like a suped up Toyota Sienna and a mustang. The dude has a passion for cars. Awesome!! I'm a car guy too!! I check out the website and it says they do custom panting which is a plus. You see my car if recently had a truck spill debris and rubble all over it on the 605 freeway. Insurance gave me a quote and let me pick a place to bring it. Jason said that the quote wasn't enough so they went to discuss more with the insurance. He convinced them to give a lot more and said if I needed some extra stuff done he'd help me out. AWesome again!! Jason was going to have my entire car repainted *except the back* and I had some requests. Since he was repainting the car entirely I asked if he can paint the roof black and my front fenders half black half blue. The car in general was going to get the front repainted and windows replaced because of rock chips. After getting the car back after a few long weeks it looked great. I was happy and had a new car again. That is until I noticed the hood slightly open when I got home. What the heck? I opened it and noticed they didn't bolt in the top part of the bumper. It had a plastic gasket that goes above the bumper that holds the screws in. This thing was just sitting there rattling around. This was strike one but I let it fly because sht happens and we're human. Few days go by and I notice the antenna fin on the roof starts to warp and the paint bubbles. I bring it in because they have a warranty on the paint, they have me leave the car over and they redo it no questions ask. Fast forward a week later and I've already brought my car back to get it repainted 2x. At this point Jason is fuming and tells me this wasn't even part of the original quote and it was just something he did for me. I also tell him they didn't install my bumper properly and he brushes it off. My windshield was never replaced and my side mirrors still has rock chips. He tells me he's done too much for me and he can't doing more for free. And I ask about the warranty which he says I dont have it because all the repainting was extra stuff he does for me. At the end of a long argument, I'm tired of bringing my only car back, I have a job I need to go, he has me sign some paperwork getting a few hundreds dollars back but literally stripped my warranty and he's done helping me replace issues I find. The pictures are of his paint job. Was told by other shops it was poor prep work. Also they didn't even remove the antenna to get a full paint job. I wanted to paint my car roof and antenna black (car is normally blue.) read more

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An updated review for 2022; Autocraft is still taking care of me with excellent service. Recently I collided with a loose tire on the poorly maintained 605 freeway and there was some damage to the lower portion of my front bumper. What I had initially thought to be a few hundred dollars worth of damage, Jason was able to discern that the frame was just out of place and popped it back into place with my bumper, no tabs were broken so he was able to fix my front bumper in about 5 minutes when I had just called him about an hour prior. Absolutely amazing!!! Thank you Autocraft for your non-stop excellency in auto care, I will keep coming back and keep referring others to your business. Cheers! read more

I dont know what CatKing L is talking about, I left a "normal" amount of stuff in my car and my trunk and they did not take anything at all. Went in for a body job, they charged less than half of what some of the other 4-5star places on yelp did. Also, they wash your car and cleaned the inside for you, if anything , they found things for me that I did not realize were still there for months! I'd recommend anyone to come here, Jason is nice and down to earth and plus he looks like my tech professor LOL I was able to pick up my car in just three days whereas some other shops quoted me over twice the amount of money and 2weeks! It looks fabulous almost as if there was no damage there in the first place at all read more

My car bumper and underbody was damaged. When I brought my car to the shop, everyone was so nice. From the receptionist Kelley to the mechanic. jadon the owner did a wonderful job fixing my car. I was completely satisfied. Jason was very professional and very nice. I am completely satisfied with the job they did to my car. I would recommend this shop to my friends and family. Thank you Autocraft for providing me an excellent service. read more

Very honest place. Gave me all the options I could pursue after I was hit in a parking lot. Could tell they tried their best for fair treatment of both sides of the party, which I appreciated. Honesty goes a long way; you've got my vote of confidence. read more

This place fixed my car twice. Once to fix the dents from all the minor accidents I got into during my first 3 years of driving stick shift and a second time to fix a dent that wasn't my fault at all. Both times my car came out looking like new. This review is for the second time since the first time I had done business with them through my mechanic. The guy that gave me an estimate for my Mini Cooper was nice. I drove in during a lunch break so I was limited on time. I gave him my keys, he quickly looked at my car while I waited in the lobby, and then told me he'd email me the quote so that I can be on my way. Like promised I received an email from him a few hours later with the electronic document of the quote. It was $1300+ to fix a dent on the side of my Cooper. Other people have said that their prices are good. A friend that drives a Honda was surprised to hear that fixing my car would cost that much. I was too lazy to go to another body shop to get an estimate since the person that hit my car was paying it forward to fix the damage. So I have no comment on price. Me and the estimate guy exchanged emails and he told me I could bring it in anytime to which I never replied and decided I'd bring it in when the semester was over. 3 months later I replied to the email planning to bring it in and he points out that the email conversation had been prolonged but still says I can bring it in anytime before 6 PM. I brought it in that same day of emailing him after 3 months, handed over my keys, and they told me it'd be finish in about 10 days by next weekend. I'm used to reported advanced time frames from businesses and expected 10 days to actually mean 15 days. I was wrong because 9 days later I get a call and it's done! Nice. I wasn't there to pick my car up once it was finished, my mom had actually picked it up since she was there when I dropped the car off. But she wasn't there when I got the estimate and the man who gave me the estimate was a different man from the one we'd dropped the car off to so the estimate man gave her a hard time since he had never met her, which I appreciate. It wasn't until she spoke to the other man that we'd dropped the car off to that they let her drive off with my car. My car is looking like new once again for the third time. read more

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I brought my car in here today, and being a female (or just me), I just don't like having to deal with any headaches of my car. After my car got smacked from behind, I was advised by my uncle (yes, he's my go to for all my car concerns). --He's also a paralegal, specializing in auto accidents, so the fact that he directed me here says a lot. Okay, so I don't have my car back and will be happy to write a follow up review, but here's why they got five stars. They just have their stuff down. Efficiency at it's best. They scheduled me to come in at 8:30AM, and they were open that early on a Monday AM. --Perfect and convenient because I prefer to not take care of these errands in the middle of the day. I specifically advised that I'd need a rental. They took care of that as well. You won't find greasy tables and finger prints all over the place as with many auto shops. They have a very clean waiting room with a wide range of Import Fashion Magazines which I can appreciate. My rental car was ready waiting for me by the time I filled out my paper work. I also received a follow up phone call advising when my car would be ready (in 2 days)...Not bad at all. read more

They do good job. Their customer Service is good. they do it for less. Deserves a 5 Star. read more

I was hit on the passenger side by a semi. I took my car here. Jason gave me the best rates by far, and I appreciated how they took the time to explain with clarity the repair process my car would undergo. Everyone I encountered here was very friendly and professional. I couldn't believe my car when I got it back. They fixed all the dents and scratches on my car. It looked so nice inside and out. I even had a few comments asking if my car was new. My car was sparkling from the inside out. They went above & beyond my high expectation. I highly recommend this place! read more