We've used Taylor Heating for 40 years. There are some positives and a couple of negatives since…read morethey became Service Experts. They did maintenance on our three-year old furnace last week and Howard was great, explaining everything to my husband he was checking. Billy, the plumber, was very professional and informed and had some suggestions to improve the plumbing in our 100 year old house. The star was Joe Maggio, who was an immense help on an issue we had. He has been to the house previously, when we purchased the furnace and I've called him a few times with questions. He is always friendly and helpful and doesn't make you feel like you shouldn't have contacted him. He is the best and always encourages me to call if I have problems and he's a great asset to Taylor and that's why we're continuing to use their service. Susan, from Brighton.

Joe Maggio and crew were extremely thorough in helping us with our furnace/air conditioner…read morereplacement to include financing options, new furnace technologies and service. We have chosen the new hybrid/heat pump technology. It runs much more quietly and should save us money in the long run. Everyone was extremely professional. We have been a customer for 39 years.

what I called this gentleman he called me back and then was extremely pushy about what his…read moreservices were going to be some of them being what I thought to be illegal break into service boxes or upgrade my 2017 or 2026 depending on what I wanted, I wanted somebody to come out and show up to my house and explain what was gonna actually I have no ability to understand why I hired an electrician. He was extremely pushy two days in a said, asked what show up and he was buying materials well, I was trying to do my due diligence to find two other people to give me estimates he did not like that and then he sent me a really nasty email telling me that he was the best there was and that he would no longer because he didn't want to fix anybody . I would not recommend him in any way shape or the end of that.

We go to James and team for all sort of electrical and contracting needs. He always delivers a…read moregreat job and helps us come up with creative solutions to code that meet our family and business needs. I've used him on about a dozen jobs over the years. He's in high demand, so suggest getting on his schedule.

I have been using IJN's services for a few years now and have had nothing but amazingly positive…read moreexperiences. I first hired him to trouble-shoot and ultimate replace my furnace when it died in the dead of winter. He saved us! Since then we have used his services for annual maintenance and repairs. I have recommended him to several friends and family members and all have reported positive experiences as well.

If there were a negative or -5 rating, this guy posing as an electrician and HVAC contractor would…read moredeserve it. He purposefully does not itemize invoices and then does not deliver on previously agreed upon work, that he has been paid for. Incompetent and half-ass finishes his work. Beware!

Citygate Electric (and specifically Tom) has my business for life. After doing a fantastic job with…read morea difficult outlet installation a few months ago, I ran into some (my fault and unrelated) other electrical issues near that outlet. Tom spent 23 minutes (I checked) with me on Facetime trying to troubleshoot the situation every way possible. He narrowed in on what the issue would have to be and eventually found the fix. Great service, will be spreading the good word about them to anyone who needs electrical work.

Get the real facts. We were estimated 4 hours at $50 per hr. That was good. Took 2 weeks and…read morea couple return calls to get them here. We were not told that it was really $45 per, per person and they sent 2 people @ 7.25 hours. Lets say wow! Then the job was done but not exactly what we wanted. When this was told to the company there was no response from them. Guess we did not have a big enough job.

Fantastic service. Was quoted a fair price to have a dryer circuit redone in my home. John came in…read moreon the day work was supposed to be done, took a second look, and explained how they didn't actually need to run wires, etc, they would only need to change a few things on the breaker and the outlet itself, saving us about $700. The original electrician I had called had told me the wire was too small and we would need to replace it all (without actually taking anything apart to see the size of the wire under the cabling) They easily could have taken advantage of someone like me who knows little to nothing about electricity, but instead, they did the right thing and earned themselves a life long customer.

Not reliable. 2 times consecutively, he pulled a no show/no call. I thought it was weird he said…read morehe would come on Saturday. Then, when he was 2 hrs late with no call, I called him and he said his kid had soccer. I thought I'd give him another chance thinking he just didn't want to say no when he said he would come on Saturday. He knew we really needed him bc my kiln was not firing and I needed service before the kiln tech could come. And so I thought he didn't want to say no. So we agreed to him coming Monday at 9 am. At 9:45, my husband called and he said (get this) he was late because he inhaled suds while in the shower. He said he was on his way. At 10:30, still no show, we texted him and told him to forget it. He never replied. During this, he wasn't answering his phone and his voicemail was full, too. And these were not even the first time something like this happened. Once before, a couple years ago, he came to give an estimate and during the estimate he fixed a small problem and said he would send us his estimate for the whole job. Then he couldnt come back to do the job bc he hurt his foot. Even though we now had to find someone else to do the entire job, we sent him a check anyway for the small repair he did during the estimate because we felt bad he had been in the hospital. He seemed like a good guy back then. But now I think maybe that was not true either. Anyway, I would not recommend. I don't like leaving bad reviews. But someone else one time posted a review about a company I was just about to sign a contract with. That person saved me from making a huge mistake. So now, when something is really bad, I do a review.

JK was excellent from the start of my project! They return your calls explain everything they are…read moredoing with a reasonable estimate! Their work is excellent and can do most any job! They are honest about the time frame and show up when promised! You don't even know they are there after clean up each day! I would highly recommend them for any job big or small! RP

He was unreliable (canceled or no showed 4 times) and the little work that was completed was…read moreinstalled incorrectly and has to be ripped out. My house was an absolute mess after he left (drywall mud on my carpet, washing machine, floors, even in the floor vent!) and he damaged my brand new kitchen floor. He declined to work with us on resolving these matters and instead said his sister is a lawyer and he's "not obligated" to make this right. We ended up in small claims (where he also no showed). Now my next headache will be collecting the judgement against him. Awful experience all around.

I called the number found in Google, explained that I locked out of my house…read more Within 5 min, AJ, the technician called me. He told me within the hour I'll be by your house. He arrived as promised on a van with the logo of the business. He opened my door, and I requested a duplicate key and he made three for me. The price was reasonable. The service premium. I highly recommend the service provided.

A few years ago, I was at Costco in Henrietta, pumping gas, and a van speeds up to the pump next to…read moreme in the wrong direction, slams on its break, and a male gets out of the van. There is a female in the passenger seat (more on her later). The man starts to absolutely berate the poor gas attendant, harassing him like, "don't you even come over here," as the attendant starts to confront him about pulling into the pumps the wrong way. It was so extremely aggressive. So the van this man was driving was a company van, name and phone number promoted. I quickly noted the phone number and dialed. A woman answered. I said, "I'd like to speak with your manager regarding an incident that occurred with your employee." The woman responds, "this is a family owned business, so I am the manager..." I started to tell her about the incident at Costco and she immediately goes off on me and you can hear, who I now know, her husband, man from Costco, literally screaming at me - bitch, c**t... I quickly hang up and they proceeded to call me back multiple times, leaving multiple vulgar screaming messages. So yeah, don't use these pieces of trash for your locksmith needs.

HAD TO FILE A POLICE REPORT. My vehicle was almost totaled and I literally almost died when a small…read morewhite SUV with a 'Dust to Dazzle' sticker on both front doors ran TWO stop signs through a very quite, small *25 MPH* neighborhood doing AT LEAST 50 MPH. I have this caught on multiple cameras through the neighborhood. While passing me (after I had to slam on my brakes) the driver, a petite Hispanic woman screamed something at me that I could not understand and did not even slow down. She parked just a few houses down from where this took place. There is an unsafe, irresponsible, disrespectful person working for this company. I cannot even imagine how she would treat someone else's home with this total disregard for life, community and common sense. Disgusting.

Fantastic service....a bit of a perfectionist. Treats your home like it is her own. Very pleasant…read moreand easy to work with. Highly recommend this service. Will definitely be using again!!!