I paid more than the full estimate however, the full job of mounting a new TV and connecting to Spectrum service (existing) for an 87 year old women, was only HALF done. They denied that i had asked for the IT portion but, it was in writing. Despite leaving a conciliatory 3-atar rating on Thumbtack and saying that the workman was nice, I have been accosted for HOURS with aggressive and combative texts because he thought my review was unfair. Only now (too late) I looked at his other recent reviews. They are 1-star reviews. Mine was GENEROUS!!! Please avoid these guys at all cost. They are super-rude and aggressive. And for an electrical company to be unable to connect a functional Spectrum Xumo box to a new TV, and then deny they were asked to do so, is inexcusable. What's more, they quoted $80 and I paid $95 for a half-finished job because I thought the guy who came out was nice. Boy was I wrong!!! These people are a bunch of aggressive, bullying, creeps!!! I would be happy to share their angry texts over a 3-star review (on Thumbtack). If I could change it to 1-star, I would. I am now giving them 1-star for HIGHLY UNPROFESSIONAL BEHAVIOR. AVOID!! read more

Total scammer. His profile on thumbtack says $0 service call. Charged me $80 to tighten a pipe I told him I'd already tightened and that was dry when he looked at it. He broke the front plate of my dishwasher, trying to pry it open without unscrewing it first. It will not sit flush anymore and I didn't even get an apology I told him that wasn't the source of the leak and he said he'd come back if it wasn't. It obviously continued to leak, and he sent his assistant who said he didn't know how to fix it, that Koosha would be the one to talk to for fixing Ignored my calls for three days, told me "I told you there was a service call fee" and that was it Avoid. He sucks read more

They always block the fire lane and entry doors at Home Depot. Very inconsiderate, lazy, and unsafe, especially when there are several vacant spaces under the pro entrance. read more

RocTech Solution - They are not very good at following instructions. I hope they work better than they can park. - Electricians Near Me - Rochester, New York

Our tech came the day before Thanksgiving with one days notice, came the day after to do the job. Our new 220v car outlet charger for electric Lexus works great, $550 was a reasonable price as well. Yes we paid up front with a check instead of credit card, but the service was solid so we didn't mind. What a great service, happy holidays! read more

I do not recommend this business at all. Slow to respond even after several attempts on my part. Terrible communication.

I have now used RocTech Solutions three times, and appreciate Koosha so much! He's responsive, knowledgeable, friendly, reliable and does an excellent job. Being new to the area and not having an arsenal of electrician that we know, we were nervous about finding someone online; yet we're so grateful we found Koosha! read more

Koosha and his team are very responsive, helpful, and efficient. Responsiveness is key, and they always deliver their best. Definitely will use and recommend them again. read more

The owner of Roc Tech Solution... Koosha is very talented and is a dedicated, honest skilled tradesman. He is a great handyman. He has done everything for me from Mounting televisions, installing security cameras & light fixtures, Doing tile repair, drywall installation , ceiling repair work, , wooden porch repair, installing bathroom vent fans, you name it.. koosha does it. He is a jack of all trades. He is a jack of all trades... He takes pride in his work and his prices are very fair. read more

Gave us a good quote to replace the fuses with breakers. Big job and he did it for a reasonable price.

Koosha responded quickly to my request and scheduled the job shortly after. He did a great job mounting our TV and even put in an additional outlet so the cords wouldn't hang down. He also installed two mounts for video game systems. He is friendly and offers a great service for a reasonable price. I plan to use him for future projects! read more

RocTech Solution is always ready to respond to my requests. They are prompt and highly efficient. I've used them on several projects and have been very satisfied. Koosha and his team are great at diagnosis of problems. I'll use them again.​ read more

Roctech Solution is the best electrician in the town, great service, highly recommended.

Washier/Dryer installation and TV @ Demand full payment before completion of work otherwise dismantle all and tried not to leave until I called the police (Other professional said that he only completed 30% of work) @ No contract, No electrical License, No breakdown of Invoice @ intentionally tampering with valves here and there (He turned off gas valve and Hot water switch and other licensed electrician proved this) @ Rude, Not professional, Aggressive @ He filed a small claim against me and the court dismissed the case (but I had to suffer for this 3 months) During TV installation, a water pipe was discovered inside the wall, making further progress impossible. Despite two additional openings on the wall made via drilling by Koosha, the work felt rushed and lacked attention to detail. There are 3 big holes that remained unclosed and just covered by TV (Other professional that I hired told me that its definitely not done by licensed professional and it's violation of safety) For the Washier and Dryer installation, He claimed to have finished work (after only two hours) stating that the washer and dryer would arrive on 7 days later, He suggested that installation could be done at that time since 95% of the work was completed. Despite not having paid, he demanded full payment and was incredibly rude and forceful. He insisted that if payment was not made, he even threatened to undo everything they had done that day. To resolve the situation, I proposed a 25% payment, but was rejected. I then offered 50%, but this was also declined. After calling back two previously departed employees, he instructed them to dismantle everything. I eventually agreed to his demands to dismantle everything, but during this process, Koosha forcefully grabbed the TV cable he had installed. Fearing potential damage to the house, I called the police. Eventually, an agreement was reached to pay 50% after completing the installation. However, complications arose after payment. After the workers left, many previously unnoticed problems surfaced. 1. The TV power was initially not working, and he used incorrect brackets for the TV cord, resulting in an unstable installation. TV power cord barely visible via small opening and it is almost not reachable by hand to connect 2. I hired him for no wire to be seen after TV installation but found long black wire on the wall. Koosha told me that the wire was too short so couldn't connect it behind the wall. Since I complained this, He was very upset and showed me very disrespectful manner, so I made a suggestion to install the sound bar on the wall, he accepts it but he already trash the installation bracket and he couldn't find it where it is and gave up. He seems like very rush at this point and obviously he has work schedule on other area. Later when I clean up myself, I found the installation bracket myself from the trash. He left work/construction trash behind, and I had to personally clean up, finding remote controls, TV stands, soundbar installation kits, screws, and instructions in the trash. 3. The hot water was not working after he left, and despite attempts to contact him, he only responded that he would come five days later, so I had to hire emergency electrician to solve this problem which costs me additional money. 4. The gas stove did not work after he left. I was so worried about if the gas would blow up or not. It was Christmas Eve, and I couldn't sleep at all and I paid $1250 already for this suffering and Koosha demand another $1250 for additional money that not completed the work for. I hired other licensed professionals, regarding the post-construction issues, there are traces of intentionally tampering with valves here and there. According to their assessment, the initial team had completed only less than 30% of the job, and uncertainties regarding his professionalism, lack of a contract, hourly payment without a clear breakdown, and the absence of an electrical license were highlighted. The fact that there is no contract, and I was charging a flat fee without an hourly rate, is also incomprehensible. Furthermore, it is confirmed that he does not have an electrical license. I refused payment for the rest of 50%, and he made a small claim to the court, but the judge dismissed his case, and I won the case after 3 months of suffering. Now I am reporting this here and BBB to fight for the justice and to let you know not to hire this guy. He did a small work to make good reviews on google, but when he got a big case, he took your money and ran away. There are very similar cases like mine all over the internet about him. read more

RocTech Solution - Electricians Near Me - Rochester, New York

I had electrical problems with the refrigerator, toaster, microwave circuit - no power but the circuit breaker did not trip! Koosha was highly recommended by a contractor working on one of my properties. Koosha arrived, diagnosed and fixed the power issue fast, professionaly, and at a very reasonable price. I will use Koosha in the future. read more

Took a chance on using Yelp to find a new electrician. Old house plus teens with 2020 tech needs = tripping breaker. Response time to inquiry - excellent Quote was reasonable. He took his time to figure out the problem and aa solution. We also had wiring run to a new outlet, to the thermostat to upgrade to a smart thermostat and replaced some ceiling fans. He works a quickly but with quality and answers all questions. Would absolutely call in the future read more

Needed some light fixtures and fans installed. Koosha did the worst job I've ever seen. He and his partner left a huge mess that I had to clean up and had to leave to another appointment halfway through the job. The worst part is that I had to hire a better electrician to finish the job and they said that Koosha installed the fixtures "dangerously wrong"... like they could have fallen off at any minute. Unprofessional and terrible workmanship read more

We confirmed he would hang out TV as soon as all the components arrived. Text today; he's booking 3 weeks out although I specifically asked to book a date earlier when we confirmed. No thank you. Good luck with those ppl that took our place. read more

I definitely recommend Roc Tech and will use them again for future projects! I found them on Yelp and they responded quickly. We talked on the phone and he was able to come out same day to give us a quote. It was very reasonable and he came a few days later to do the job! We had a ceiling fan installed as well as two recessed lights. He put new light switches for them as well. Work was done efficiently and cleanly. read more

Koosha was quick to respond on Yelp which was a relief because my email to him must have gone to spam. He confirmed the appointment earlier in the week and the morning of. He was quite efficient in mounting the tv and even thoughtfully brought in a package that arrived as he was leaving. While he was here I got quotes for other things I need done and won't hesitate to use him again. Thank you! read more

I needed some assistance getting electrical run for a basement bedroom project. They were prompt in responding, quick to schedule, and did a great job! I found them to be very reasonable in price. read more

Professional installer who I would recommend. I had an outdoor light replaced and my stove vent hood rewired and installed.

I needed a couple of electrical outlets added to my garage and family room, Koosla from RocTech was extremely professional and right on my budget. I will definitely hire them again, don't hesitate on doing the same. A+++ read more

Quick response, very reasonable quote, no nonsense execution. Everything was great.

Koosha came in and did everything we requested at a reasonable price. Leadtime to get to our project was very reasonable. He even went above and removed some old outlets and electric lines that were no longer needed. I would definitely recommend them. read more

I have used RocTech Solution several times now for the electrical issues in the house. Every time I have called him he was readily available to come for an estimate and resolved the issues almost immediately. He is very experienced in all types of issues and has worked diligently to meet all my expectations. After being a satisfied customer for several issues, I would HIGHLY recommend him for your next job and would be happy to give any references needed. read more

I was scammed by this company. They claim to be electricians but absolutely ruined the electricity setup in my house and created an unsafe situation. They took advantage of us - they forced us to pay in cash and insisted we pay before they finished the work in our residence. They charged nearly $2k to complete ruin our electric, create a fire hazard, and left literal holes in the wall. They made us feel uncomfortable and rushed through the entire process and rushed us for payment before they were finished. They cracked the walls around all the outlet areas and left open wires exposed - couldn't be bothered to put face plates on. We know have to pay an "actual" professional and electrician about 8k to undo all the damage they did. We will be contacted the BBB as well. Please do not ever use this company for anything electric. They are not electricians and gave absolutely no knowledge or expertise in this area and it may cost you losing your house. Not worth the risk! read more

I had an emergency repair and Koosha responded right the way. He was professional and patient.

Koosha was professional and the price was extremely reasonable. I had an issue with my electrical, where my exterior lights would no longer work. Koosha quickly identified the problem, fixed it right away, cleaned up after he had finished and was friendly. I would certainly recommend him based on my experience. I was able to pay him using venmo which made it easy as well. read more