Installer did an excellent job setting up my exterior cameras. He took his time to explain the…read moredifferent components throughout the setup. Very personable guy. Install was clean as can be and looks great! Definitely will be a return customer if/when it comes time.

From the owner: Feeling lost in the tech world? Monroe simplifies it all. We connect homes & businesses to…read moreessential tech, offering expert installation & service for cameras, alarms & more. Custom solutions, exceeding expectations. Choose Monroe, stay connected.

Called last night, they said someone would come, an hour later they messaged and said their…read moredriver didn't want to make the drive they would contact in the morning, now they've ghosted us!

I just bought a used car and the key would get stuck in the ignition. The last few days it would…read moretake about 3 minutes or more just to get the key to turn in the ignition. Initially thought it was because the wheel locked and it was a feature with the car. Turns out the key was wron and I wouldn't have known without RG. He said he could come out within 45 minutes and he arrived sooner. It took him about 15 minutes to get a new key made and programmed and it works like a charm. I was charged $199 and honestly did not mind because the service was extremely quick and it solved my ongoing issue I had with the new vehicle. I would extremely recommend RG and the company and i will for sure utilize them in the future.

Chis is GREAT!!! this is the go to firm for any of your shredding needs..I will use this firm…read moreagain!!!

The idea of document destruction is to have sensitive information ground up. I asked if I could…read morewatch when I called to see if they were open and they said YES. When I reached the business I was given a cost of $40. to drop it off and $75. to watch it being ground up. Then I received a bill for $84. This is bad business. I didn't have just a laundry basket full to grind up. I believe I got screwed on this because it seemed they made up prices on the fly. Eddie

Called at night and they showed up next day to help with my car! Two new keys cut and programmed!…read moreGreat price. Great service and done quick.

They are the Best! Came right on time and call me 20 minutes…read moreupon arrival time as they said. The tech Elmer was very kind, work very clean and pretty fast. He finished with the job less than a hour (7 brand new locks). I'm glad I used them, price was fair and they provided it before starting the work. RECOMMENDED

Major Problems after 30 years of being a loyal customer!…read more About a year or two ago I hired two RING type bells to handle my home from a useful and like able salesman. It worked fair but was very sensitive for leaves. About two months ago Doyle told me they were going to "upgrade" my Door bell with a supposedly slight charge. Eventually I agreed. They then told me they are So busy and it will take a time to figure out when they will come. One day the day came. First problem, the perfectly like able service man was not aware that we had TWO bell's every though I pay for TWO. Not his fault, but my time is busy also and NOW I had to make a 2ND Apointment which as I already said takes forever for an application. I've been trying to be patient. Although not certain when, the newest Bell is it working at all! Now you with think if a doctor to make an appointment. Once you tell them the days and times you have available, they could do it. It doesn't work that way, at least not for me. What they do, is the tell me when they're coming, at which point I have to say unfortunately I am not free on that day. Instead of saying, when are you free so we could do it at that moment they said OK we'll get back to you. It's never an immediate callback I then try to tell them the best way to do. It is to calm me at my cellular phone not my landline number. I also tell them generally I'm only free on Tuesdays and Thursdays given that they only are available M-F I received a message on my landline number, the number I specifically told them they would be better off calling my cell phone. The message said Coming on Monday. Once again, realize I have told them. If not once three times I told them I am. Best available on Tuesdays and Thursdays. Not to mention I would've gotten back to them 123 if they had called me on my cellular number. Today, Tuesday, I was told that somebody will be there in 20 minutes!!! It is true, finally it was understood that Tuesdays and Thursdays are my best days, but that doesn't mean that I am ready on demand. I had to explain unfortunately I cannot see somebody in 20 minutes as I have a doctors appointment. It was obvious Scott was not happy, he seems to be the one who's running the service there. Rather than pointing out all the mistakes that Doyle has done in this case, I just said, I'm sorry, but be certain I'm not the only one that's part of the problem. When I told him I'm sorry but I can't see you today until after 1 o'clock he said OK we will (surprisingly) be there tomorrow. To which I said Scott as I've said, I am only free on Tuesdays and Thursdays. He said I'll get back to you Would you not think that he would at that he would make the appointment so we have a meeting of the mind? Still haven't heard from him, he'll probably be in another day or two maybe another 8 to 10 days. I'm sure he'll tell me how busy he is. As I said, from the beginning, I've been a loyal customer for 30 years. I almost never ever think of Doyle, or bother them over the last 30 years. Isn't It wonderful how my loyalty is finally paying off (sarcasm)

When a company has been around for 100 years and still operated by the original family founders,…read morethat tells me it's a strong, organized business. And this is what Doyle Security Systems is. Now in its 4th generation, governed daily by John Doyle jr. With operations in New York and Pennsylvania. In my business I'm constantly traveling and in just about every town, or city I go in, and out in the country, I see a Doyle Security Stickers in windows as well as ground stake signs in front lawns. A friend of mine has used them for several years and is very pleased with them. With all of today's technology via computers, competitors,etc., Doyle is still in the main stream of security. I recently was on a job site where their offices are and even their fleet of trucks seemed well maintained, a good sign!

Absolutely the best security system provider in Rochester, bar none. Don has over forty years of…read moreexperience and explained to me exactly what my place needed to be secure, led me through what each system did, and offered a price that beat all the competition. There have been a spate of crimes in the area recently, and my car was broken into. Unfortunately my car doesn't have any DTN security devices. My house is a different story, and I've never suffered a break-in there. Thank you, Donald Noga! You deserve every award you've gotten. Look no further: this is the guy for alarms and home security.

horrible customer service rude owner Rude to people trying…read moreto figure out a system that we purchased had their services for years treated like shit after we got rid of their service so not use DTN -use use Solution One. They are amazing. Lillian Noga the owner's wife is on a power trip Beyond rude