Jason was professional, polite, and more than willing to hunt down the info needed to recreate and…read moreprogram an OEM key fob for my 2025 Subaru. I couldn't be more satisfied and will refer him to anyone needing a locksmith. Having said all that...he also gave the best price quote.

Awesome service and really helpful. Highly knowledgeable. This business is craftsmanship.read more

Omni just installed a 2GIG security system in my home. Couldn't be more happy with the hardware as…read morewell as the technical team that worked with us to figure it all out! Definitely try Omni if you're thinking about it.

From the owner: security systems security…read more residential security commercial security home automation video technology intrusion control video doorbell fire alarm access control security camera installation alarm system installation

Where do I start? I am not wealthy, I do not own any of the "best" technology equipment. However,…read moreVivint assured me that my Amazon Fire would be an acceptable form of technology to support their system. Not at all what I was promised!!! The system was installed, poorly, and removed within 6 months!!!! None of Vivint's equipment functioned properly, or at all. Technicians came to the house on more than 5 occasions to "fix" the sky panel, the doorbell camera and adjust some settings. I had several phone conversations with customer service, and e mails. This system was sold to me under predatory circumstances!!! Not once did a supervisor reach out to ask about my dissatisfaction. Upon removal of the equipment, my house now does NOT have a functional door bell when I had one before they got there!! Ricardo was the tech, he left live wires hanging from my siding where the doorbell should've been replaced. I have several holes in my walls, wires dangling and overall damage! Only way I recommend this security service is it you have an iPhone, the latest edition of iPad with at least iOS of 10!!! So whatever, I am severely dissatisfied!! Not to mention since installation in January, I have video footage of trespassers stealing property!!! But of course, with non-functional equipment NOTHING was caught on video. Just criminals walking down my driveway from the one , but nothing was ever caught on the door bell camera, because that camera always said it was "reconnecting". And again I had to call, perform testing and basically work. This happened so frequently that I just accepted the fact that this system was a bad idea, and ignored it!!! It's really unfortunate, because I live in an area full of crime. I needed this system for security and peace of mind. Instead I got anxiety, a big money contract and zero support! ADT will be getting a call for my business. The only business that I plan to do with Vivint will accompany an attorney!!! You can bet on that!

To begin with, the salesman misquoted me. I decided to go through with the install and deal with…read morethat afterwards. An hour after install was done, 3 of the 5 cameras were offline. Reboot, restart, unplug, call to tech support...repeat and repeat. The 2nd night the system would not arm! Imagine a security system that will not arm and does not have functioning cameras. The system still will not arm. I cancelled before being locked in to a 5 year agreement and payment. The service model is not helpful at all. They are putting me off almost 2 weeks to have the system uninstalled. In the meantime I am left in a home without a security system. All they care to do is apologize, not make anything right.

Installer did an excellent job setting up my exterior cameras. He took his time to explain the…read moredifferent components throughout the setup. Very personable guy. Install was clean as can be and looks great! Definitely will be a return customer if/when it comes time.

From the owner: Feeling lost in the tech world? Monroe simplifies it all. We connect homes & businesses to…read moreessential tech, offering expert installation & service for cameras, alarms & more. Custom solutions, exceeding expectations. Choose Monroe, stay connected.

Absolutely the best security system provider in Rochester, bar none. Don has over forty years of…read moreexperience and explained to me exactly what my place needed to be secure, led me through what each system did, and offered a price that beat all the competition. There have been a spate of crimes in the area recently, and my car was broken into. Unfortunately my car doesn't have any DTN security devices. My house is a different story, and I've never suffered a break-in there. Thank you, Donald Noga! You deserve every award you've gotten. Look no further: this is the guy for alarms and home security.

I finally met up with Mr Don Noga He is a very nice person I…read morelove his security system He is a really good person to do business with I love his camera system Pl Call DTN security for a consultation abt this great security system. You will b happy u did While at it. Pl. check out the cameras that u can check on your baby while with a babysitter Also check on your dogs while you are away Sincerely. Mary Mendez

Service can be a bit slow in responding sometimes but the few times we have had an actuation, a…read morephone call was almost immediate with no complaint from us.. Over the years, we have had two problems that were becoming a headache for us and Casco. Unknown to us, an exterior basement door had been struck by a contractor working in the house. Everything looked fine but the door kept tripping the system. It was finally discovered that when a heavy wind blew, the door would flex just enough to activate the system. Once we figured the problem it was quickly fixed with no further issues. The other problem is humorous now. A big spider was hiding in the ceiling and when dropping down in front of the sensor, was just big enough to trigger it. When he was rehomed our activation problems ended.

If I could leave zero stars I would. I've been reaching out for over a month to have our yearly…read moreinspection done on our fire system and still haven't got ahold of anyone. I've called dozen times and they tell me they have no record of the calls.... that's the problem. I will be looking for a new company after many years or service with them.

Bryan at Shield Alarm Systems was very thorough in his analysis of our needs, identifying several…read moreareas that needed to be upgraded. His proposal was prompt and competitive. Installation by he and his team was professional. Afterwards, we had a few questions about how to use the system, and he answered our call immediately and then came to our home to walk us through the features again. This is a second generation business that has Stayed on the cutting edge of technology, made customer service and security a top priority with competitive pricing structure. We highly recommend Bryan and Shield Alarm Systems.

From the owner: We install residential and business security systems that monitor break-ins, fire, access control…read moreto keep your family and business safe. We provide 24 hour security monitoring service. Other services are home automation systems, temperature monitoring, video surveillance, flood detection, carbon monoxide monitoring.

I paid more than the full estimate however, the full job of mounting a new TV and connecting to…read moreSpectrum service (existing) for an 87 year old women, was only HALF done. They denied that i had asked for the IT portion but, it was in writing. Despite leaving a conciliatory 3-atar rating on Thumbtack and saying that the workman was nice, I have been accosted for HOURS with aggressive and combative texts because he thought my review was unfair. Only now (too late) I looked at his other recent reviews. They are 1-star reviews. Mine was GENEROUS!!! Please avoid these guys at all cost. They are super-rude and aggressive. And for an electrical company to be unable to connect a functional Spectrum Xumo box to a new TV, and then deny they were asked to do so, is inexcusable. What's more, they quoted $80 and I paid $95 for a half-finished job because I thought the guy who came out was nice. Boy was I wrong!!! These people are a bunch of aggressive, bullying, creeps!!! I would be happy to share their angry texts over a 3-star review (on Thumbtack). If I could change it to 1-star, I would. I am now giving them 1-star for HIGHLY UNPROFESSIONAL BEHAVIOR. AVOID!!

Total scammer. His profile on thumbtack says $0 service call. Charged me $80 to tighten a pipe I…read moretold him I'd already tightened and that was dry when he looked at it. He broke the front plate of my dishwasher, trying to pry it open without unscrewing it first. It will not sit flush anymore and I didn't even get an apology I told him that wasn't the source of the leak and he said he'd come back if it wasn't. It obviously continued to leak, and he sent his assistant who said he didn't know how to fix it, that Koosha would be the one to talk to for fixing Ignored my calls for three days, told me "I told you there was a service call fee" and that was it Avoid. He sucks

Im back at house for season and the damn pad is still beeping even though it's not connected/ I…read morehave no idea where the battery back-up is located to disconnect...I removed what I thought was back-up...but still beeping. I wish there was a way we could get back some of the thousands of dollars we spent on useless equipment...or equipment that was installed incorrectly. That reminds me....when the guy who installed the equipment (with the wrong screws) left he gave me his business card and told me to contact him if I had any questions. I did have questions and looked at the card the next day. There was no contact information...just an email address where I could leave a comment if I was pleased with his installation....

I have been a faithful customer with ADT since 1999. I placed a service call recently to have my…read morekeypad checked. The issue being, the numbers did not always register when pressed. The technician Chris came out today. He tested the keypad by pressing various patterns of numbers on the keypad. He didn't think he had to exert much energy to press the buttons. He asked me to try. I had to use force to get the numbers to register. Chris and I went back-and-forth on the issue. He mentioned that before he could even replace the keypad, he had to get authorization. He reached out to his manager. Unfortunately, the manager would not authorize it. The cost for this keypad would normally have cost me $100. But because I pay a maintenance fee it would not have cost me anything . ADT would have had to eat the cost. ADT is multi billion dollar company. A $100 is like a drop in the a bucket for them. Yet they would not replace it. They don't seem to care that they're losing a customer over a keypad. If you are considering an alarm system, you might want to think twice about ADT!