Great products and knowledgeable staff. I can't wait to get my base cabinets and countertops…read morecompleted by my contractor. I will post photos once this is done. The folks at the store have been very accommodating and helpful.

Bargain outlet is exactly that. A lot of items are cheaper, but, their might not be an abundance…read moreof them. Seems like they are "buy-out" items (similar to that of Ollies etc, but on a Home Depot/Lowes kinda level). It does have that "home improvement" store feel... you know... concrete floors, high ceilings, and very cold etc. I would defiantly look at their kitchen cabinet handles, door handles and locks, as well as sink and toilet fixtures etc. They all seemed like decent prices with a decent quality. I cannot comment on how their kitchen remodeling department really flows. But, it looked well organized.

My bathroom remodel was started on May 18, 2026 and completed on May 22, 2026 by Sean and Tony who…read moreI call the dynamic duo. Sean and Tony were great to work with. They were very professional and efficient. They showed up on time every day and went right to work. They answered my questions along the way and were very polite when I was not sure of the process of some of the steps they were taking. They were very neat and tidy and cleaned up after themselves each day. Sean and Tony did an excellent job with my bathroom remodel and I could not be more pleased with the outcome. I was truly impressed with the way Sean and Tony worked so well together. I commend this dream team for a job well done. I think they should get a raise!!! A truly appreciative and satisfied customer.

Had whole house siding done last year. Due to all the hammering many interior window framing…read moreseparated from the wall. Agent refused to fix as not "their" windows. Three calls in last 2 weeks for loose siding, no return call. A downspouts was not attached to the gutter causing flooding to windowsill into basement. Paid someone to urgently attach. Not happy with the lack of service after paying the bill. ​

Had a horrible experience with Patriot. We hired them to replace our soffit, fascia, and gutters…read more The person who quoted the job only included material and labor for about half the work to be completed. After several change orders and numerous calls on my part to get the correct materials to complete the job, the total cost of the project was almost double what was originally quoted. Now less than a year after the work was completed, there are several spots where the soffits are falling away from the fascia and they are not willing to send someone to fix their work. We have had several home renovation projects recently and have hired several different contractors. Patriot has been by far the worst we have dealt with. They ended up being our most expensive option after all the change orders, they had poor communication, poor planning, and we received little to no resolution once their quoting error was discovered. To top it off, now that their work is failing, they are not sending anyone to fix it and make it right. My lessons learned from this experience: Get multiple quotes and take one of the middle options. Hire a contractor that has their own workers, no subcontractors. You might pay a little more for the work to be done, but it will be done right.

I had water damage due to a burst water pipe. My insurance company recommended Patriot for drywall,…read morepaint, flooring, vanity, and moldings. First issue with them was the time it took them to complete the job. A maybe two-week job took more than 6 months! They use and rely mainly on sub-contractors. Next issue: About 40% of the drywall that was supposed to be replaced as per contract was not done. Of the 4 rooms and 3 closets to be drywalled as per contract, 2 rooms and 0 closets were actually done. We agreed to eliminate the amount that I overspent on flooring by not drywalling 2 closets. Then Dan said that "the 3rd closet won't be drywalled because the inside of the front door was painted". Yes, he actually said that! The foyer and the bathroom were not drywalled although the contract specified drywalling those areas. Next issue: Door moldings. The contract called for new moldings but all the old ones were put back on - all 210 board feet. They said caulking the old nail holes costs as much as new molding. Give me a break!! Before they put the old molding back on, I sorted out and took all the old nails out. I might add that I painted all the baseboard heat vents and covers in all 4 rooms myself - ca. 56 feet. Then Dan and Jeremy called and said they will pay me an additional ca. $150.00. I NEVER SAW IT. I feel they owe me the $150.00 plus a fair reimbursement for the work not done per the contract (drywall 2 rooms and new door moldings). Also, there was no final walk-through or inspection and no final paperwork! I don't bother calling them anymore because they won't call back. Dave R.

I recently purchased an entry door, a fire door, and a sliding glass door from Rochester Colonial…read moreand couldn't be happier with the experience from start to finish. The sales team -- especially Mike G. -- was spectacular. They spent several hours with me over multiple visits helping me understand how to evaluate different options and ultimately recommending the best solution for my specific situation. I never felt pressured, only supported and well-informed. The installation experience was perhaps one of the best I've ever had with any home improvement company. The Rochester Colonial team was highly skilled, professional, and incredibly respectful of my home. Unlike other contractors I've used in the past, they used plastic barriers to wall off the work area so dust and dirt didn't spread throughout the house. They paid attention to every detail and even mopped the floor before leaving. The craftsmanship, professionalism, and customer care exceeded my expectations. I couldn't recommend Rochester Colonial more highly.

Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

We went to look at garage doors. From the showroom we were directed to another building. When we…read moregot there the door was locked and we had to pound on the door to have someone come from their office to let us in. When we got in we were told that there was only one salesman who could help us but he was not there. This despite the fact that there were at least 3 other people in the showroom. We were told to call the salesman to setup an appointment. A complete waste of our time. Needless to say we will not be dealing with Alliance door

They need to do a better job working with apartment management to notify residents of maintenance…read more My car has been stuck in the garage for an hour and I was supposed to leave to meet a very important client 30 minutes ago. The apartments should notify residents, but when I asked for an ETA, they said 20 minutes 40 minutes ago. Not cool.

As a woman I feel that this company is very disrespectful and sexist when it comes to selling there…read moreproducts through door to door salesmen. They have some nerve asking if the man of the house is home, because they rather speak to him, about the product they're selling than me. Definitely will not be going to use this company when we decide to buy new windows. Retraining needs to be done ASAP about how to approach a home. Wether a man or a woman answers the door, it is none of there business asking if the man of the house is home, because they rather speak to him, and sell the merchandise to him only.

I'm not sure what era these salespeople are living in, but going door to door in suburban…read moreneighborhoods in 2023 is not a thing anyone wants to deal with. We work from home and don't appreciate the salespeople approaching us three times this year. That's absurd. If someone says no, take them off your list for that year; don't go back every two or three months to see if they've changed their mind. By the way, we all have the internet here and can read your horrible reviews, so that's another hard no from us.

After consulting with several different firms we chose to deal with Wonder Windows for the work to…read morebe done at our home in Eden NY because they had the best product with the best insulating qualities and the best price. Since the windows were built to our specifications it took about 1 1/2 months between contract signing and actual work to begin. Between August 4th and August 7th the 4 man crew of Brad, Nick, Danny & Sean worked on our home. Incredibly, the rough installation of the 14 windows was complete on the first day with 3 windows left to install due to the wall reconfiguration that was needed. On day 2, the crew returned and spent the entire day working on finish installing the windows. Around each window, insulating was carefully done to make sure that every possible way that outside air could infiltrate was sealed off. On days 3 & 4, part of the crew concentrated on completing the trim work. The rest removed 3 windows and installed 2 of the 3 in different areas of the wall after demolition and wall reconstruction was completed. The last window was smaller that the one removed of adjustments to the wall opening needed to be made. For this part, the owner came in from Rochester NY to oversee the 2 day project. During the work and at the end of each day the area around and inside our house was cleaned up so that the area was kept very clean. Inside, many drop cloths were used to minimize the mess that was being created. Several times during each day, we were encouraged to review the installation from inside the house and make sure the installation being done was being done as we wanted and to inspect the windows as well so any adjustments could be made, if needed. The few minor details that we pointed out were immediately rectified and we were asked to reinspect to be sure it was done, again to our satisfaction. Brad, Nick, Danny & Sean were incredible. They worked as a team. We were encouraged to also periodically check the outside work, again the be sure it was being done exactly as we wanted. All of our questions were answered with full explanations and, unlike other firm's employees, without being made to feel like nuisance. Many times during each day, Brad would explain where they were in terms of the project and where the next phase of the work would begin. After completion, we were again asked to review their work both inside and outside of the home. The installation was incredibly beautiful and no problems were found. This was an instance of picking the right firm for the job. It was also the right firm to deal with because of their employees. Brad, Nick, Danny & Sean were polite and very friendly. Their work was outstanding and their being there made us believe that we made the right choice. We really encourage anyone needing window installation or replacement to make no decisions until you check with Window World.

Mike Came out once, project was a bathroom remodel. He had to talk to his boss as he wasn't used to…read moredoing large bathrooms. Stated he'll be back. Day of next visit, he got a flat tire, had to reschedule. Rescheduled and day of that visit, he called me 20 minutes before the appt to ask if I still wanted him to come and told me he would be like an hour late! Then we decided this isn't the guy. Never even got a quote!

Spring broke about 5pm. Noam was at my house at 730pm. He was very professional. . The repair took…read moreless than an hour. but you will pay a premium for the level of service provided. If time is on your side, you may pay less elsewhere.

Hello sent our info to this company... clearly unvetted. The worst! High pressure sales pitch to…read moreinstall a garage door opener same day. They didn't listen to what we wanted and just kept pushing what they wanted to do. When I didn't cave he wanted me to talk to his manager (like a used car lot.) The manager sent me an invoice for prepayment, again, not for what we asked for. The tech made my wife very uncomfortable. He ended up disconnecting our current garage door and not putting it back together. Worst experience that I've ever had with a residential contractor. Call them at your own risk.