Had a broken garage door spring. Called Right Away garage…read moredoor at 2:30 they were at my house at 3:40. Mike was awesome, gave me a quote and had 2 new springs put in and up and working in less than an hour. Very Professional and high quality work. Would highly recommend!!

I had Mike from Right Away Garage Door Repair come out to fix my Door that had a lot of problems. I…read moremade the best choice that I could. He was Polite, Professional and more like family. I didn't think it could be fix, by the end it works better then when it was new. If you want a Professional job at a very good Pice, then Call (Mike at Right Away Garage Door Repair)

Spring broke about 5pm. Noam was at my house at 730pm. He was very professional. . The repair took…read moreless than an hour. but you will pay a premium for the level of service provided. If time is on your side, you may pay less elsewhere.

Hello sent our info to this company... clearly unvetted. The worst! High pressure sales pitch to…read moreinstall a garage door opener same day. They didn't listen to what we wanted and just kept pushing what they wanted to do. When I didn't cave he wanted me to talk to his manager (like a used car lot.) The manager sent me an invoice for prepayment, again, not for what we asked for. The tech made my wife very uncomfortable. He ended up disconnecting our current garage door and not putting it back together. Worst experience that I've ever had with a residential contractor. Call them at your own risk.

We recently lost power for 4 days (underground cables got damaged in our neighborhood). Turns out…read morethe *only* way to get into our garage to get our cars / bikes is via the electric garage doors. Windows to the garage painted shut. Ooops! No power = no transportation! Whaaaa whaaaaa. In steps Felluca to the rescue! They installed a fantastic lock and key that can override the electric cables! They were quick to schedule the appointment, very thorough and patient in teaching us how to use the new override, and cleaned-up our garage doors while there. Very communicative as the driver got close, within the 3-hour window scheduled. We felt the pricing for parts & labor was very fair. And money well-spent, should we lose power again!

Deceptive pricing, terrible communication, and shockingly rude, aggressive behavior…read more I cannot recommend this company. Their process involves deceptive pricing structures, a complete lack of upfront communication, and shocking customer service. * The Pricing Trick: Two weeks ago, I called them because my garage door felt heavy. They quoted me $250 over the phone to fix a spring. After inspecting it, they told me the spring wasn't broken yet, but they completely failed to mention any service or trip fees. When the spring actually broke a day later, I hired them based on that $250 phone quote. * The Bait-and-Switch: Once the job was done today, the final bill was suddenly over $350. When I questioned why it was higher than the quote, the installer condescendingly "schooled" me, claiming my door had two springs and they "never just replace one." If that is industry standard, the person on the phone should have clarified that upfront instead of using a low quote to get their foot in the door. * Unacceptable, Hostile Behavior: The installer was curt, miserable, and incredibly rude. After I paid him and he walked away, he actually made a special trip back to knock on my front door just to argue with me again, insulting my property and calling my yard "swampy." In reality, he bizarrely chose to hike through the woods and climb through a back chain-link fence instead of simply using the clearly visible vinyl side gate right by the house. Even my normally sweet dog immediately picked up on his aggressive, hostile energy. The job got done, but it came with hidden fees, mansplaining, and an installer who went out of his way to intimidate and insult a customer on their own property. Avoid this business.

I could not recommend them anymore highly! Our garage door…read morebroke around noon on a cold, snowy Monday. No lie; they were here by 1:00!!! I was just hoping to get in for an appointment in the week! I couldn't believe how fast they came!!! He knew what the problem was over the phone. We had cars in the garage, and they fixed it with them in there! And it was also done super quickly. Very affordable, too. Literally couldn't recommend more!

Experienced, efficient and very reasonably priced. Fred owns the business and he has been doing…read morethis for decades. No frills: he doesn't make up stories and overcharge. In fact, in my case, he reassured me that what I was told by another contractor was incorrect: my garage door was installed correctly and only the owner settings were wrong. He corrected the settings, tested the door to make sure it was okay and that was that. I asked him to replace the key pad. Hex checked it out and replaced it. I highly recommend Fred and his business.

Husband called to tell me that garage door was making loud grinding sounds. I called Monroe…read moreOverhead and spoke with Rick. He asked me questions to clarify precisely the problem. Though I couldn't recall specifics, he was kind and worked with my limited knowledge. He asked me to send him a photo of the garage door and the springs and scheduled to come the following morning. He was prompt, thorough, and professional. It was clear he knew garage door openers. We had to put the work on hold because some electrical updates needed to be completed first, however I would recommend Monroe Overhead Door Company without reservation.

Unfortunately my experience w Monroe proved very disappointing. Initially my impression of owner…read morewas positive, but that quickly pivoted. They pulled a fast one; tried to be slick. But I'm too knowledgeable and caught them in their upsell scheme. They purposely didn't reattach my garage door opener after install. They literally lied to my face, stating opener was broken. Mind you it was working fine. I manually checked if it was operating; of course it was! I was seeing red when I called w my discovery. Again owner lied and told me "I told you I would reattach opener because it was too old." My rebuttal was I'd never hire you if you told me that. Luckily I had the text he sent stating the process will be installation of new door and reattachment of door opener. Owner did come over and attach door opener but the whole process was shady at best.

Had our springs and door opener replaced.Fast to respond,competitive pricing and professional…read moreinstallation.highly recommend. Thank You George Eckhardt. 10/18/2021

Love supporting the small guy and this time we were well rewarded. We knew when we bought our new…read morehouse that the shelf life of the garage door and opener was limited but it met it's end earlier than expected. After a couple of unsatisfactory visits from 'the other guys' Marion Garage Door was a breath of fresh air. We made an appointment, they showed up on time and made a great impression with my wife. Very personable and attentive to our questions and requests. We had a quote with several options the same day... A week later (basic model / options would take longer) and we have a beautiful new garage door and opener at a very reasonable price and couldn't be happier. The install was quick and it works great. Got to love the small, family business. They do it right.

You wont find better and more reliable company. And I am talking to you about a contractor that…read morewhen he tells you I will be at your garage at 9:30, he is there at 9:25. I like people who respect your time and that who do not think that you time worth more than their time. Has new garage door opener set up and working by Franky and Michael. Both worked hard and cleaned everything after the job was done. I go with 5 stars, but really think they worth more.

How come I did not know about this company before? They are local, they do commercial overhead…read moredoors, and they offer same day service, just what I was looking for our overhead doors. In our warehouse we have like 8 overhead doors, that keep getting stuck. We used another company that is not local and that takes forever to come and repair the doors. So last week I searched for a different local Vendor and came across Monroe County garage door repair. And here I am writing 5 stars review and recommending them. Trust me, if you will use them once, you will be here writing a review as well.