Had a broken garage door spring. Called Right Away garage…read moredoor at 2:30 they were at my house at 3:40. Mike was awesome, gave me a quote and had 2 new springs put in and up and working in less than an hour. Very Professional and high quality work. Would highly recommend!!

I had Mike from Right Away Garage Door Repair come out to fix my Door that had a lot of problems. I…read moremade the best choice that I could. He was Polite, Professional and more like family. I didn't think it could be fix, by the end it works better then when it was new. If you want a Professional job at a very good Pice, then Call (Mike at Right Away Garage Door Repair)

this place should be on the do not hire list. horrible customers service. profetta came out yo…read moreinstall keypad. but two days later my garage door was off the track and wires hanging. the idiot i spoke to this morning would not take accountability and wanted to come out to charge me again. i smell a rat!! please do your due diligences prior to calling this scam artist.

I was heading out to get my newspaper, yesterday morning, and hit the garage door opener button as…read moreI exited my kitchen. I heard grunting and squealing, as the door jammed. A quick look showed that one of the lift cables had broken. I checked the Profetta Door Company website, and it showed that they opened at 7:30 AM. I was on the phone at 7:31, and they promptly answered my call. Roughly 90 minutes later, their team member was at my house, making repairs. He replaced the cable, did a check of the opener's internals, adjusted the door, and had me back in business in barely an hour. Great Job!!

We recently lost power for 4 days (underground cables got damaged in our neighborhood). Turns out…read morethe *only* way to get into our garage to get our cars / bikes is via the electric garage doors. Windows to the garage painted shut. Ooops! No power = no transportation! Whaaaa whaaaaa. In steps Felluca to the rescue! They installed a fantastic lock and key that can override the electric cables! They were quick to schedule the appointment, very thorough and patient in teaching us how to use the new override, and cleaned-up our garage doors while there. Very communicative as the driver got close, within the 3-hour window scheduled. We felt the pricing for parts & labor was very fair. And money well-spent, should we lose power again!

Deceptive pricing, terrible communication, and shockingly rude, aggressive behavior…read more I cannot recommend this company. Their process involves deceptive pricing structures, a complete lack of upfront communication, and shocking customer service. * The Pricing Trick: Two weeks ago, I called them because my garage door felt heavy. They quoted me $250 over the phone to fix a spring. After inspecting it, they told me the spring wasn't broken yet, but they completely failed to mention any service or trip fees. When the spring actually broke a day later, I hired them based on that $250 phone quote. * The Bait-and-Switch: Once the job was done today, the final bill was suddenly over $350. When I questioned why it was higher than the quote, the installer condescendingly "schooled" me, claiming my door had two springs and they "never just replace one." If that is industry standard, the person on the phone should have clarified that upfront instead of using a low quote to get their foot in the door. * Unacceptable, Hostile Behavior: The installer was curt, miserable, and incredibly rude. After I paid him and he walked away, he actually made a special trip back to knock on my front door just to argue with me again, insulting my property and calling my yard "swampy." In reality, he bizarrely chose to hike through the woods and climb through a back chain-link fence instead of simply using the clearly visible vinyl side gate right by the house. Even my normally sweet dog immediately picked up on his aggressive, hostile energy. The job got done, but it came with hidden fees, mansplaining, and an installer who went out of his way to intimidate and insult a customer on their own property. Avoid this business.

My new home didn't come with garage door openers for the cars. So we used the code in the outside…read morebox and then that stopped working! I called on a Wednesday and the person handling the phone was willing to fit me in that day. It wasn't an emergency so I asked for a Thursday appointment and got the time best for me. Matt came out right on time. He was quite personable - easy to talk with. He fixed the outside box; it was only the battery. Then he did the thing that connects the new openers to my garage, looked over all the moving parts, and we were done. I recommend this company. They respond promptly, know their stuff, are easy to work with, and they're a local family business. Definitely a good choice.

The garage door technician did an amazing job! Our door had been damaged by ice build up and had…read morebent in the middle. We were not able to close it and thought we needed to buy new doors. But thankfully, they were able to salvage the doors and add new parts to get it functioning! Quality work for a reasonable cost.

Spring broke about 5pm. Noam was at my house at 730pm. He was very professional. . The repair took…read moreless than an hour. but you will pay a premium for the level of service provided. If time is on your side, you may pay less elsewhere.

Hello sent our info to this company... clearly unvetted. The worst! High pressure sales pitch to…read moreinstall a garage door opener same day. They didn't listen to what we wanted and just kept pushing what they wanted to do. When I didn't cave he wanted me to talk to his manager (like a used car lot.) The manager sent me an invoice for prepayment, again, not for what we asked for. The tech made my wife very uncomfortable. He ended up disconnecting our current garage door and not putting it back together. Worst experience that I've ever had with a residential contractor. Call them at your own risk.

Owner is a great guy He came to my shop explained he has…read morebought the old Boleys key shop. Glad he could keep the Boleys lock company name in front of Rochester Really personable great locksmith call him for your lock needs. Mark Advanced Safe and Lock

New owners and customer satisfaction is priority, RG whom came to service my customers mustang was…read morevery polite and respectful. Highly recommend checking out as was efficient and better priced than other lock smithing in the area. Saved over $100 for the same service.

Garage door suddenly stopped working properly. Found them online and called.They arrived within…read morehours and repaired the door quickly, the price was extremely reasonable. The age of the door required a little extra reinforcement and they took care of that as well. Excellent service, highly recommend them

Our garage door was the original from the early 60s and we had a Roly Door technician fix it a…read morecouple times and the charge was more than reasonable. Now we need a new garage door and this is our go-to company to install it. They have been professional and got the job done, we expect the same in the future.

On time for appointments. Professional. Did the job well. Yelp wants 85 characters minimum so I'm…read moresupposed to ramble.......lol