Friendly and professional. They were able to schedule the same day and the work was done in about…read morean hour. Keep up the good work!

I used joes glass in Everett after experiencing horrible service with safelite. Safelite did not…read moreseal my windshield properly which caused a water leak and caused mold to grow on the car mats and seats. I was quoted $300 plus tax to replace the windshield to stop the leaking water. Joe also offered a deep clean mold removal from the business he owns next door for an additional $250 plus tax. It's been a month, and mold is growing again as seen in the last picture. Joe's team completely dropped the ball on both services. Do not bring your vehicle here, as they charged me over $550 and did not fix any issue I had.

I do not recommend this company. I hired them to replace the rear glass on my 2024 Tesla Model Y…read more First, during the job they damaged the plastic trim inside the trunk. I had to point it out three times before they finally fixed it and even then, it was a half-effort job. Second, the glass itself was installed poorly. When I drive on the freeway, I can hear all the road noise from the back no sound insulation at all, like the glass was just slapped on. Cheap, sloppy work. On top of that, they charged around $900 for a single piece of glass. That's not cheap money, and the quality does not come close to matching the price. Save yourself the headache and pay a little more somewhere else. Not recommended

I highly recommend this business. We got a rock chip about a size of a nickel on our car's…read morewindshield right on the driver's line of sight. The glass appeared to be shattered in between the glasses. I randomly called Chip Happens and Patrick answered. We agreed on a day and time to come to our home. He texted his ETA on the day he was coming. He arrive and right away, started to work on the rock chip. He was super friendly and very knowledgeable. He explained the process and answered all my questions. He even provided me with a one year warranty. He had excellent communication and customer service. I would recommend Patrick to anyone who needs their car windows fixed.

I called Chicago Auto Glass to replace three windshields for two work trucks and our dump truck…read more Not only did they have the best price around, but they came to our business to do the work and were incredibly easy to schedule. They installed the windshields, made minor wiper adjustments and took care of the calibration with precision and professionalism. I appreciate this company so much!

Yesterday I had taken my car to Chicago Auto Glass to have my windshield done. I was recommended…read morethem by a friend. After going to pick up my car and getting in, I noticed all of the mud that had been tracked in from the workers as they worked in/moved my car to work on the wind shield. I had brushed most of it off before leaving and decided to let it go. After getting home, and getting out of my car, I realized there is now a dent in the trim. After calling them today to see what they could do to resolve the issue, they claimed they didn't know how mud could have gotten in my car, nor could they have dented the trim in any way. And that there was nothing they would be willing to do to resolve the issue. This is literally the only review I have written in my life and I'm not one to constantly write reviews for petty things. But to pay to have a windshield replaced and have your car returned like this, is unacceptable.

I scheduled my appointment online really easily and they could get me in the next morning. The…read moreworker (red hair) who helped me walked out and met me at my car right when I arrived to look at the damage. He communicated and explained everything well and the repair looks great. He was even very mindful of holding doors for me/accommodating me since I had my baby with me in a car seat. I would definitely recommend this place and plan to go back if needed.

Great and speedy service experience at this Safelite Autoglass location…read more I didn't want to risk the quarter size chip on my windshield to spread, the service was scheduled within 24 hrs, it took less than 20 minutes to complete, and the chip is virtually gone. If you're in need of windshield repair I recommend this location.

I recently purchased a car which had a couple of minor blemishes in need of repair. The dealership…read morefrom whom I purchased the vehicle agreed to take care of a minor scuff on the front bumper as well as a scratched interior leather door panel. Since they were authorizing (and paying for) these repairs, they provided me with a list of Everett-area body shops to whom I could take the car. It was a very short list and I chose Gerber because they had decent reviews and were close to me. From the moment I walked in their lobby, I was impressed with everyone's friendliness, thoroughness, and communication. But here's the best part: the General Manager (Susanne) looked my car over and strongly suggested some additional work that the Dealership had not (but should have) authorized. Rather than just accepting this insurance claim and starting the work, she made a point of really analyzing the damage and suggesting what ultimately proved to be a much better and thorough repair. The car now looks wonderful and Gerber's work was perfect. I could not be happier. My only "nit" was they have an automated texting system that tells you the status of your vehicle. It was a bit kludgy throughout the process. For example, the day my car was finished, Susanne called me to say I could come pick it up. Their texting system texted me that same morning that the car wouldn't be ready until the following week. But I'm sure they'll work those systems out. I highly recommend Gerber on Everett Mall Way in Everett!!

The people who work here are great! I was greeted by the front desk lady who offered me coffee and…read morehad a way of bringing a sense of calm despite the fact that my car was a wreck! The other people I interacted with did a great job at letting me know next steps. Their follow up was great too. My car was totaled so I can't speak to repair quality but overall my impression was the people who work here want to make it a positive experience despite the circumstances.

Chris was easy to work with. He showed up when he said he was and the pricing came in as quoted…read more(one came in under quote). Very happy with the service. We had two windshields replaced within one week of each other.

I called and they said they would get to it asap very professional. Recommend this. Barbieread more

Super happy with the service glacier auto provided. Communication was fantastic, quick detailed…read moreresponses. They were on time and very friendly. Would use again.

Reached out to Glacier Auto Glass and spoke with Austin, to see about getting a quote for a…read morewindshield replacement of my 2016 Nissan Murano. We agreed to a date\time\price. He reached out the day of the appointment to confirm and showed up right on time to my home to replace the windshield. When he was finished, he fully explained the "do's &don'ts" to care for it and about the warranties. He was highly professional and I would definitely recommend this company.

Been going there for over 40 years. They always do excellent work at a reasonable price. I highly…read morerecommend this company!

Been going here for tint since my wife recommended it. She had several cars tinted here before my…read moretime. Recently they have done 2 cars for me PPF and tint. High quality jobs! Had a couple minor issues and no questions asked, fixed it right away. What's also nice about them is they've been in business for a LONG time (60's I believe). PPF and tint all come with long warranties and there is definitely peace of mind when taking your car to a shop that has been around for half a century. Prices are also very competitive.