My husband got charged twice for the same sneaKers. When we requested the credit, we were told it…read moredidn't go through. we went back to show how our bank had charged us twice, they still want to give us back a credit. We called the bank they had too issue the money back into our bank account and cancel our debit card as a fraud. Shame on this store putting customers up for this game. Now my husband had to stop by the bank to get a new debit card. Be aware of this when buying at this store!

This shoe store has it when it comes down to what you're interested in, along with the price. Most…read moreof the shoes here have a decent selection of styles to choose from, along with many sizes. It never gets too old looking for new shoes each time when we need to. They also carry some other items besides shoes which include, backpacks, and also water bottles to carry. Great deals here, and can't go wrong with that.

I went for a ride with a friend of mine, whose Podiatrist told him to come here to look for shoes…read more We don't "look" like their typical customers; marathon runners or hikers, anymore. But, they didn't blow us off! I have quite a bit of experience in orthotics and prosthetics. Before I retired, that's what I used to do. Measure & Fabricate orthotics, and prosthetics, at the VA. Sales associate, Wendy, actually measured and did pressure analysis of my friend's gait. After watching her attention to detail, I asked if she had taken pedorthic fitters courses? I didn't tell her who I was. Haven't seen such attention to detail and custom service in decades! The majority of places, nowadays, that claim to sell shoes, have a couple of people standing around, that basically fill in stock or act as cashiers. She made suggestions as to what would be most appropriate, for his feet and conditions; not what is the most expensive shoe, she could sell. They have clothing, accessories, and other merchandise related to running and hiking. They can make inserts for your shoes, they also have them premade. There are boxes of various sized foot coverings to try shoes on with if you didn't wear socks. Never a good idea, unless you're wearing flip-flops. I was very impressed with the place, it's also very clean and well organized.

It was the first time I had my running style/gait analyzed and the sales person was incredibly…read moreknowledgeable and helpful. Thank you.

There's more than just boots here!…read more The selection of cowboy, work, hiking boots, and shoes is astounding and not just a few sizes and styles, for men, women, and children. There is a vast selection of western inspired wear: belts, buckles, shirts, pants, outerwear in men's, women's, and children's clothing. Stetson XX-6X felt hats in traditional sizing; not just S,M,L,XL "take it or leave it!" Merchandising mentality. . All the ancillary products to maintain leather goods and hats, shoe insets, that come in sizes are in stock. They carry colognes with western nomenclature and accessories. There are well known and trusted brands in stock. There are enough price points to keep almost everyone happy. The store is clean, well organized, and inviting. See recent photos

A very wide selection of styles and sizes of men, women & children's boot…read more There was other Western wear like belts, hats, jewelry and clothing. Also they carry boot maintenance supplies. I was greeted upon entrance and acknowledged when leaving. Two different staff members offered assistance. There were a variety of price points which leant itself to accessibility. There was a parking lot with ample space.

Came in for some work shoes for my husband with my two year old. Great selection for everyone,…read moreprices were reasonable but if you're getting more than one than the deals are great. Leslie was the only employee out of the four employees out on the floor who greeted us and offer to help. Super helpful and kind with our son as well. She made our experience here wonderful. My husband was looking for a a specific pair he saw online, he asked another girl but she just said: "That's all we got" and walked away. Shout out to Leslie who took the time to look into where we could find a pair, they were discontinued but luckily he already had another pair in mind. She helped us check out and was so nice to our son.

If I can give 0 stars I will, definitely I will never go back to that store. Customer service is…read moreawfu. I asked why I got only $24.00 for a shoes that I paid $44.00 the cashier got upset and got the manager another person with zero customer service manners. I don't recommend nobody to go there. Definitely Amazon, Wappingers Falls NY store, never again

Well, if you were missing the pre-COVID thrift shopping experience, PLATOS CLOSET may fill the…read moreclothing void.its simple- Racks of well organized gently used casual clothing for Teens, Young women, and guys. No-frills and straight forward. You won't find Gucci Prada, or the like, but rather a variety of casual clothing, and shoes at a fair value. The service is pleasant and you will find a few private changing rooms. Very conveniently located at the Kohl's shopping center, midway between Kohl's and Aldi

very helpful and friendly staff! Great clothes with many size and brand options. I would recommend…read morethis store for buying and selling clothes!

I ordered 2 pairs of sneakers from this store back in January. I received the one pair but never…read morereceived the second pair. After waiting a month for the second pair I called the store & was told to call customer service. I called them & was told the order was never processed & they would redo the order & I should receive them in 7-10 days. 3 weeks later I still didn't have the sneakers. I called again & was told they were no longer available & they would issue me a refund & I should receive a check in 3-5 days. It's been weeks & I still don't have a refund. You have had my money for 2 1/2 months & I still haven't received the product or a refund. Every time I call customer service to speak to a supervisor I'm told I can't. This is completely unacceptable. I will never purchase from you again. The sneakers were for our twin daughters so now one got her sneakers & the other didn't.

My daughter is a frequent shopper at the finish line store, therefore we signed up for the rewards…read moreprogram. She generates points as she completes purchases. Natli always declines her using her points on new Jordan releases, which is not the rules. I've complaint time and time again, cause she is the only one who carries thru with this nonsense. All the other employees here and as well as other stores know that being a member of the rewards club give you exclusive details on these same releases you can use your rewards on especially if your on the A-list. My daughter went today to get the low Jordan 11s and of course she called me saying the same woman told her she can not use her coupon, upsetting her. I called cooperate and they are opening an investigation because this is the only store we have a problem with, not Danbury nor Fordham. Hopefully she can be re-educated on the facts of the reward program, and look over the "exclusions" part. Had we ordered them only them online that exact same coupon would have work. I'm not quite sure why she does this, but it needs to stop

I love loft but their online customer service is awful. The wait time is long they don't email…read moreback. They are rude on the phone once you get a live person.

Nice clothing and accessories, the workers are very nice and extremely helpful. A very nice…read moresophisticated store!

Beautiful store but agree on the follow around. They want to grab stuff out of your hand to hold at…read moreregister and if you're shopping for a delicate situation god forbid you need to return your item. Only store credit- hummm no sign on front door only small sign on counter and one hanging on wall behind counter that on would need a magnifying glass to even see if knew it was there. When busy you don't even make it up to the counter as they hover and take care of u from all sides. My suggestion would be to have a larger sign on front door or have one of your hovering employees who keep offering to take the stuff out of you hands before your really even sure if you like the item tell you about their only store credit policy I would have not bought to begin with my last purchase. Oh and to stay policy is on receipt. Wtf so it's rung up so no return. Interesting I saw on their website they take returns from online purchases?? I feel discriminated against because I came in. Wacky and bad business practice. Where I work we tell everyone about the extra charge if using a credit card before they actually use it and even tho it's a small thing knowing before hand is key. I shop here once a year for someone in particular so no loss. I'll just give my store credit issued card as a gift to someone else and let them know ahead of purchase the shitty return policy.

I just stopped by Sierra Lily because I had a gift card. I was greeted pretty quickly by the staff…read moreand they were super pleasant. It was a super cute store and I would recommend spending enough time here to see all of the things that they have to sell. I bought a few things including a pillow mist and a tea towel. The women behind the counter was very kind and wrapped it all up very nicely as I told her I was giving it as a gift. I look forward to going back to Sierra Lily and seeing what else they have on the shelves!