I generally love LOFT and purchase most of my clothes from here. This location is inside the Poughkeepsie Galleria on the lower level. I have not had good service experiences here, I would say the service really changed in the last couple of years. I only shop at this location when I am unable to shop at the one near work in midtown. As a side note Loft outlet in Woodbury is amazing! I wish this store would get back to when they valued their customers and didn't just acknowledge them at the register when they ask if you want to open a credit card or donate money. I wrote to customer service about a particularly rude experience and never heard anything back. Very disappointing when you take the time and have spent so much money there over the years. read more