Jen was amazing! She helped my mom sister and I find well fitting bras (which is no easy task)…read moregreat customer service. Considerate and not at all pushy. Plus they had an awesome sale running!

My girlfriend came to shop and I came in looking for two business suits appropriate for speaking…read moreengagements. AILEEN was excellent in serving us. Found EXCELLENT QUALITY (no junk could be found in this store!) clothing at more than reasonable prices. My girlfriend left with a pair of pants that were on sale, and although I did not purchase the two suits, I am DEFINITELY coming back when I get a minimizer bra.

Love this store! I wandered in to pick up an online order for a top that I purchased for a…read moreChristmas party. It arrived quickly and was perfect. Service in the store was great and fast, even though it was Black Friday. It wasn't crowded and I browsed around and picked up a couple of other items that caught my eye. Love the clothes, the quality and the fit. Will definitely be back!

I hate going to this store because they always harass me to apply for their credit card and get…read moresome "free magazines" ( which are not free). After my last trip there I will make sure I will not be going back. They wouldn't accept my coupon because they stated they had so many sales going on and could only allow their card holders to use coupons. No where does it say this. She straight up lied to me. I normally don't go to this store however it was convenient and I had to go to another store in the mall so I figured I would suck it up and deal with the credit card harassment but after the lie, I will not be going back to this store. I will go out of my way to go to middletown or Poughkeepsie.

I love to support small town businesses, the place is immaculate! On top of that they have every…read moresize imaginable and the clothing is very good quality and definitely worth the price, the girls in there are very polite and the music is Poppin. I'll definitely be returning again ladies!

I'm laughing as I write...90% of my shopping is done online. ALL of these retailers will be gone in…read morethe very near future. Brick and mortar is done. Toast. I honestly don't understand how anybody walks into a store these days to make a purchase? Must be the baby boomer market holding on for dear life. I haven't purchased a "wearable item" from a physical store...in about 17 years. However, my wife convinced me to try The Rack. I was pleasantly surprised. She went her way, I went my way, we met in the middle after 2 hours. The store was crowded and the customers were carelessly shoving unwanted items anywhere. Think Fordham Road meets the Westchester Mall. It's an eclectic mix. The employees, were diligent in trying to keep things in order. I'd be dropping F bombs at these customers. Pigs. I was also pleasantly surprised that an employee approached my wife and I, as we struggled to carry all of our finds, and brought us a cart to make it easier. Really? Wow! Excellent service. I wish I knew her name. Dare I say this...I'll be back! Loved everything we purchased and we saved a bunch of money on designer duds. I'd give 5 stars however...there was an employee drunk in the ladies shoe section. I felt bad for her but she was wasted. Smelled like a bar and kept asking if we needed help. Very nice but confused. At least she wasn't an angry drunk. Still, shouldn't be drinking while working...not a good optic. Had a great experience and will be back each season. Wow, brick and mortar captured my share of wallet...in 2017! That's impressive!

I recently visited Nordstrom Rack at City Center with my sister while she went to pick up an online…read moreorder, and unfortunately the customer service was very disappointing. We were not greeted upon entering, and when my sister approached the register to ask about her pickup order, the employee behind the counter seemed completely uninterested in helping. After my sister explained she had received the pickup email about two weeks ago, the employee immediately said orders are automatically refunded after one week if not picked up. She didn't even bother checking to see if the order might still be there. On top of that, the store itself felt very dim and dingy. The lighting was poor, and several pieces of luggage on display looked dirty and used, especially the wheels. Overall, not a pleasant shopping experience and unfortunately not a place I would return to.

Love the clothes. Prices are good. Staff is friendly. Return policy is good Very nice stuffread more

This store is the absolute best . There is always a beautiful selection of clothing that…read moreencompasses a large range of sizing and styles . The staff is wonderful . I am always greeted with a big hello and the staff is so helpful! The items are almost always discounted and I don't think I've ever left without buying at least one item!! I walks love how the items are posted on the Facebook page and the generous hold policy makes it so I don't have to run right out the door to make sure I get my size in something I like. This is simply my favorite store !! When we entered Phase 2 of opening earth today this is the first place I wanted to go... and I went and of course found 2 beautiful tops !!

I had never been in a Torrid store before. If my memory serves me correctly, they are or were…read moreaffiliated with Hot Topic. This store is geared towards customers age 15-40 in my opinion. Some of the items are a little too trendy for my own tastes, but they do have a lot of nice items that I would consider if I was looking to buy. There is an underwear section in the back corner of the store. I saw a very tiny shoe section. They do have some cute accessories, the scarves were beautiful. Prices were mid range, some items seemed a little high to me based on the quality. This store also carries jeans, I know denim can be hard to find for the curvy shopper. This store is not too far from the food court and is on the upper level.

I like this store. They CAN be cheap SOMETIMES. I find this store to be more organized then others…read more I've shopped here multiple times for a couple of years. With that being said. I'm kinda annoyed that the past few months the dressing room has been closed. Every time I ask they say it's closed and it will be open in a month or two. I asked in December and they said February. I go in today to try on two shirts, I'm told again that they're closed until march or may or something like that. Every business knows if you let customers try on clothing the likely of them purchasing those items are a lot higher than if you don't. I put one thing back and got a sweater. Guess what it docent fit and I have to return it like always! The sizes here change between every article of clothing and it's beyond annoying to have to go home and use my house as a fitting room and then go back! They're multiple people working here walking around. It's not that hard to have someone stand by the fitting rooms and count each item before and after going into the fitting room! You make paying customers feel like shoplifters not letting them in the fitting room, and lets be honest that's what it's about. If you do your job and count the clothing before and after and make your customers feel good about purchasing clothing from your store it would be very appreciated!

Stylish clothing at very good price....even for plus size...only down fall is there is NO fitting…read moreroom

Where do I start?! This shop is specifically catered to plus sized women who adore fashion in all…read moreaesthetics. I truly wish fit boutiques understood that plus sized women like clothes too! I love the dressing rooms, very spacious and even had a personal fan! Not only are there clothes, There are a ton of accessories to choose from and a limited amount of shoes options. The staff is incredibly helpful with styling you (if you wish to be assisted) The prices vary, but all within reason of the items in stock! I left with a new suit, an embroidered dress, and 2 pairs of sunnies! Will definitely be my first stop when I get back to New York.

I love the idea of this store!…read more I really wish they wouldn't only let you keep store credit for a year -- as plus size people, it's hard to find things that fit our bodies, so expecting people to be able to find something in store that fits them within this time frame feels unrealistic and limiting. Despite coming here 4-5 times, I've only once found one clothing item. I also think changing this policy would help their inventory! I have so many trendy/desirable items that I'd love to sell to them, but because of the time limit, I end up selling to Buffalo Exchange instead since their store credit doesn't expire.

The staff was nice in person but a bit rude and unwilling to help after I made my purchase and ran…read moreinto an issue. Many of the items were missing buttons and they don't come with replacements. The store is quite small and has limited inventory, as well. If anything, it may be worth going in to confirm your sizing, but I'd rather shop at another boutique or online. I ended up having to go through corporate for a resolution for an item that ripped right after I bought it, after this boutique never returned my calls and was unhelpful and curt over the phone when I finally reached them. The experience and quality is H&M, but the pricing is at a premium. While I'll probably buy from MM la fleur again, it won't be at this boutique, which is a shame because it's the closest to my home and work.

I had a work trip run expectedly long and desperately needed some things to wear, without having…read moretime to go to a physical store. MM Lafleur's stuff is overpriced and basic, but I can count on it to fit me well. I ordered $2K of stuff and paid extra for expedited shipping. I just wanted a simple solution and was willing to pay $ for it. Fedex then refused to deliver to my address because I had forgotten the unit number. After waiting 45 minutes on hold with them, I confirmed my name , contact info and the order number, and called from the phone number on the package, but they refused to deliver. (I gave them the correct unit number, or gave them the option of leaving it inside of a locked gate at that address they had access to, but they refused). I contacted MM Lafleur via email hoping they could make it right, but they basically shrugged their shoulders and said 'we've processed your refund, you should have your money back in 7-10 days.' They claimed that Fedex said I refused the package, which couldn't be farther from the truth. I'm going to be working all weekend and don't have the time to go on a shopping trip. I would happily go to a Fedex location to pick it up, happily arrange to be outside the front address when it's delivered. Insult to injury, they said -- 'please update your address so this doesn't happen with future orders.' Sometimes people make mistakes with addresses, I've never had a Company refuse to contact the carrier to make an update. Just laziness with a side of "not my problem" attitude. It didn't seem like MM's customer service bothered to read my email and wasn't interested in engaging. (Maybe they're using AI instead of employees, who knows). Maybe their reps are paid based on how quickly they "resolve" cases. I know I shouldn't be shocked by crappy customer service, but I've had better experiences with Spirit Airlines. MM LaFleur -- do better.

Beautiful store but agree on the follow around. They want to grab stuff out of your hand to hold at…read moreregister and if you're shopping for a delicate situation god forbid you need to return your item. Only store credit- hummm no sign on front door only small sign on counter and one hanging on wall behind counter that on would need a magnifying glass to even see if knew it was there. When busy you don't even make it up to the counter as they hover and take care of u from all sides. My suggestion would be to have a larger sign on front door or have one of your hovering employees who keep offering to take the stuff out of you hands before your really even sure if you like the item tell you about their only store credit policy I would have not bought to begin with my last purchase. Oh and to stay policy is on receipt. Wtf so it's rung up so no return. Interesting I saw on their website they take returns from online purchases?? I feel discriminated against because I came in. Wacky and bad business practice. Where I work we tell everyone about the extra charge if using a credit card before they actually use it and even tho it's a small thing knowing before hand is key. I shop here once a year for someone in particular so no loss. I'll just give my store credit issued card as a gift to someone else and let them know ahead of purchase the shitty return policy.

I just stopped by Sierra Lily because I had a gift card. I was greeted pretty quickly by the staff…read moreand they were super pleasant. It was a super cute store and I would recommend spending enough time here to see all of the things that they have to sell. I bought a few things including a pillow mist and a tea towel. The women behind the counter was very kind and wrapped it all up very nicely as I told her I was giving it as a gift. I look forward to going back to Sierra Lily and seeing what else they have on the shelves!