best service and parts around. I will not send my friends to anyone else. They are truly…read moreprofessionals, the old time way. Honest and dependable and you can trust their word. THANK YOU POUGHKEEPSIE IMPORT CAR PARTS. You have helped me out of so many jams I can't count.

From the owner: Foreign & Domestic parts, family owned and operated for over 30 yearsread more

I will start off this review with saying that I got an excellent lease deal on a 2020 Dodge…read moreDurango. The salesman that I dealt with was great and I have no complaints in that area. He was informative, answered all of my questions and answered all of my questions and concerns through text even after business hours. My issue with this dealership is that I came in with a Chevy that had two months left on a lease. They were fantastic in the sense that they cut me a check for the remaining payments of my lease. That was very helpful. My issue is when telling them what I owed, they failed to mention the disposition fee associated with not getting another Chevy. I am stuck paying an additional $425 to GM financial this month along with my new payment for the dodge. I'm assuming they didn't just take my word for it when I said how much I owed and saw that the fee was there. It's disheartening to know that I owe $900 this month for car payments when I assumed my other lease was paid off, especially during this covid issue when things are tough financially to begin with. Now, my other issue is that dodge also did not explain that they have the same contract! When you sit there and sign documents, they go over the lease agreement, tell you what your monthly payment is, when it's due, how many months, all that good stuff. But they also fail to mention about this disposition fee and if I do not get another dodge I will be in the same position at the end of my lease. I don't understand why this is not mentioned when signing a lease agreement and how this very important information is left out. People, read your lease agreements and thoroughly examine them as this seems to be a thing with dealerships.

Visited Dutchess Jeep last week to turn in a Dodge Ram lease. Not sure what we would find in an…read moreaffordable lease or purchase. Nick, worked his magic on rebates Jeep offered, and was able to buy a beautiful 2025 Jeep Grand Cherokee within price range. Have had the pleasure to work with Nick in the past and his expertise and knowledge of the Jeep/Dodge product outstanding, always going above and beyond to please the customer. During this transaction, had the opportunity to work with Aiden, and found him to be very personable and very professional. Thank you, Nick and Aiden, for your outstanding customer service!

I recently had a box shipped there for pickup for my publishing company and the employees were…read morecompletely unhelpful. The box was signed for by a person named Lou who was conveniently unavailable when I went to pick up the package. I don't recommend anyone have any UPS packages shipped there going forward. I hope the company withdraws their service as an access point.

Went to Autozone between jobs because my battery died. Asked if they could help with installation…read moreof a car battery, the guy said that they cannot assist with installation because of the rain. I asked if he could check my battery to see if it still has power, he said they are not allowed to because of the rain. I decided that I would not purchase the battery from Advanced Auto. They lost a sale and a customer. 11/21/23 at about 5:30. Can't get help there in an emergency. Can't get my business ever.

I have been dealing with these guys for years!! Courteous, professional, and knowledgeable on all…read moreof my motor vehicle needs. Oliver is by far the greatest help every time I go in! Thanks Hopewell Auto!

I am new to Hopewell Junction and have met some very very nice people and very well accommodating…read morebusinesses.....this place is yet another example of home town USA. Very helpful, very polite and very reasonable in all aspects! Will be returning always, thank you for your assistance.

Bear with me- this starts negatively but goes in a positive direction (at least for this Auto Zone…read morelocation!) I called the Wappingers location yesterday (June 23, 2019) at about 11:30 AM to ask if they had a radiator in stock for an 07 Subaru Forester. I was given a few options over the phone by a female employee and eventually was told that they had one in stock, with the turbo option being in another store in Levittown. I was told the price for the one in stock was $135 (approx) while the turbo was $153 (approx). Knowing I did not need the turbo, I headed to the store to purchase the radiator that was in stock When I got there, I spoke to a female employee (I could not tell if it was the same one as on the phone) in a grey Auto Zone shirt (I assume this means she was some kind of manager, which makes this situation even worse) who asked the questions again, and when she pulled up the radiator, said "we don't have it, it's only in Levittown. I can order it and it can be here tomorrow". I explained that I had just spoken on the phone with an associate who had said there were two options, one in Levittown, one in stock. I suggested that she pulled up the wrong radiator on the computer by mistake. (In fact I know she did, because I saw the radiator on the computer, and she had pulled up the turbo, which I had said I didn't need.) Without even looking for the other radiator (on the computer or on the shelves) or even going back to refine the search, the employee says sarcastically "look, I would love to make it appear out of thin air, but I can't!". At that point, I walked out of the store. I found this employee to be rude and lazy. I took a chance and went up the road to this Auto Zone location by the Poughkeepsie Galleria- where I was treated FAR better. Fortunately for me they had the radiator in stock. I purchased the radiator from the Poughkeepsie Auto Zone, and described my experience at the Wappingers Auto Zone to them. While there, I was informed that the rude employee I had dealt with in Wappingers had called (while I was checking out) up to the Poughkeepsie store to warn them that an "angry and aggressive customer looking for a radiator" was coming in. If you were treated the way I was by this employee, you'd be pretty annoyed too. And when I went into the Wappingers store, I was neither angry nor aggressive- I was simply looking for my radiator, and I only became angry after this employee was rude and lazy, as anyone would. I was not angry and aggressive at the Poughkeepsie location and I'm sure the employees there can attest to that. The Poughkeepsie employees apologized and gave me a free bottle of Antifreeze with my new radiator- Wappingers could learn a thing or two about customer service from Poughkeepsie! Will be going to the Poughkeepsie location from now on. STELLAR customer service! Well done Poughkeepsie- you've won this customer over!

In general, they have a large inventory of parts and supplies, and up until today, I've never had a…read moreproblem finding what I was looking for. Unfortunately (for me), they stopped carrying the particular brand of windshield wipers I wanted. I also feel the staff at the sales desk need to walk around the store a little more often asking customers if they need assistance.

Very disappointed in my experience here. They were very rude to myself and my children. They didn't…read morehelp me (understandable only because it was raining) and they missed the sale of a battery. Would give the team zero stars. My suggestion is don't ever correct another adults child who enters your facility (unless it's a safety concern).... It's not your place or your right to open your mouth like that to someone else. Too bad your mamas didn't teach you right.

I visited the AutoZone in Highland, NY for a headlight issue and purchased a new bulb, but the…read moreproblem wasn't resolved. I then went to the Poughkeepsie, NY location, where Dante and Eli quickly diagnosed and fixed the issue. They were professional, efficient, and courteous. Excellent customer service -- thank you, Dante and Eli!

Big thank you to Nick, Rick, LD, Brendan for getting everything straightened out to have me leave…read morewith peace of mind with trailer repairs. Wheel bearing service / electrical replacement

I was very satisfied when I bought my trailer from Trailer King in 2015 but I soon found out that…read moreonce I paid and drove away, they couldn't care less about the trailer they sold. I called up twice with questions and received a "I couldn't care less" attitude. The send me emails but when I send them a question I never get a return response. Four years and the framing that extends to connect the trailer to my truck is all rusty. Cheap coating of black paint was used which was completely useless on an outdoor product. The very least that should have been used was water resistant paint. Thank god I stored it in my garage when I lived in Florida. Typical business that only cares about a sale.

Yeah, Napa knows cars! This place has great car parts service, it's very organized (some car shops…read more- well, ain't). The crew who work here are serious car nuts inside and out. Issues are taken seriously with concern. We stopped in for filters, a few other parts and walked into a labyrinth of shelves, boxes with bits and trinkets, some islets with brand name fluids, wind wipers, batteries, tubes, tools and more.. Although the parts, brands, pieces and car-goods are all there and the crew works tirelessly, I did find this place to be a bit brusque around the edges. Review: 4

NAPA; where employees must obviously be required to know about cars! There is just no comparison…read moreamongst any of the major chain competitors.

Incredible!!! Best…read morecar shopping experience I've had. They had the best rates, ZERO BS, all straight to the point. Gabriel was extremely responsive, heard my needs and took care of all the paperwork well before my arrival. I was greeted by Nasir (sales) and Vinny (Finance) who walked me through the paperwork quickly and efficiently. In and out in under 30 minutes with a beautiful brand new car for the best rate in the North East (and I have spoken to over 30 dealers beforehand). 10/10 Friendly, warm, professional, and respectful, with super competitive rates. I cannot recommend them enough. 100% would come back.

route nine Mazda was fantastic. I just purchased a 202 50 Anthony and Brandon and finance…read more Workers they were very professional gave a fantastic deal and with me all the way through the process. I recommend these two sales people anytime I will be ready to do business my next

I've seen this store many times as I make my drive down 110, and it just so happened that I needed…read moresome batteries and was passing by, so stopped in to check it out. This store really has everything, every battery that has ever exsisted, and really great customer service from the people that were there. Also had family come in to get a watch battery replaced, which they did, and also offer a service for lifetime battery changing, which we decided to go for. Batteries Plus is an obscure store sure, but it does have everything battery related and some other interesting things too. Worth a check in.

Batteries Plus is very customer service forward. They always take the opportunity to find the best…read moresolution for your battery needs. Friendly