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    9 years ago

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    Chic Boutique - Prom Dresses

    Chic Boutique

    (27 reviews)

    I never expected to find and purchase my mother-of-the groom dress from the Chic Boutique in…read morePoughkeepsie. I was amazed at the extensive inventory they had. Barbra was a joy to work with in the selection and alteration of my gown.

    Awful experience.. if I could rate under one star I would. Customer service is lacking and with so…read moremany other options to purchase dresses in-store and online, there is no reason to shop somewhere that the staff is incompetent and you are not treated with respect. The person I dealt with was rude and unprofessional. STRONGLY ADVISE that you DO NOT shop here. I purchased a dress for an event at their store, which required tailoring. I didn't have any trouble when I bought the dress, with the exception of the employee almost losing my credit card and telling me I didn't give her my card when it was in full sight on the cash register. When I returned later for tailoring, the person that was "helping me" (the same person that almost lost my credit card) did not listen to my request; she had her own agenda regarding what she would do to alter my dress and then proceeded to tell me that I was "confused, didn't know what I was talking about, taking up too much of her time and in her store too long"; I said "I can't believe this is how you treat your customers"; her response was: "I just sold someone a $1000 dress today". I was originally quoted a price for tailoring that she said the employee who quoted me that "gave me the wrong information"; she was asking 1 1/2 times that price. Obviously, I left without leaving the dress there. After reading the other reviews, it looks like I dodged a bullet. Who knows how they would have butchered my dress and I doubt I would have received it back in time for the event. You are able to find the same type of dresses that are better quality at "Stacees" online. Stacees not only will get you the same dress, but it is half the price of what Chic Boutique charges and fitted to your specific measurements, therefore no need for additional money spent on tailoring... plus, the customer service at Stacees is stellar and accommodating. I ended up finding Stacees afterwards, to purchase a dress for my daughter, and they made sure the dress was perfectly sized and arrived with time to spare. I had the dress I bought at Chic Boutique, altered at "Tailorland" (who I would give 5 stars to!) in Newburgh, NY and they did amazing work! I told them exactly what I wanted and they pinned the dress all in a matter of 5 minutes. They did exactly what I requested with no questions asked for even less than the original (lowest) price. Moral of the story.. run from Chic Boutique.

    Scruples - womenscloth - Updated May 2026

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