DO NOT SHOP HERE!! Purchased a gift. Received a gift…read morereceipt. Paid by Credit Card. Item was wrong size. Recipient returned item requested store credit. Store refused to issue a credit! Stated policy was to credit purchasers Credit Card. Never heard of such a policy. What is going on here. SHAME ON YOU!!!!

It has an expanded shoe dept. hunting and firearms has been removed…read more The staff actually approaches customers, instead of avoiding them now. How novel.

My husband got charged twice for the same sneaKers. When we requested the credit, we were told it…read moredidn't go through. we went back to show how our bank had charged us twice, they still want to give us back a credit. We called the bank they had too issue the money back into our bank account and cancel our debit card as a fraud. Shame on this store putting customers up for this game. Now my husband had to stop by the bank to get a new debit card. Be aware of this when buying at this store!

This shoe store has it when it comes down to what you're interested in, along with the price. Most…read moreof the shoes here have a decent selection of styles to choose from, along with many sizes. It never gets too old looking for new shoes each time when we need to. They also carry some other items besides shoes which include, backpacks, and also water bottles to carry. Great deals here, and can't go wrong with that.

The curly haired young girl, who is the manager was very rude to me and my wife, because we asked…read moreher several times to check some shoe/size combinations. The last time we ask her to check, she can't visibly irritated, because she obviously didn't think 2 is the limit of times a manager can help parents find the right shoe for their kid's recital.

This was the first time I was in here. I bought an order online and picked up online. So I can't…read moretell you what the quality of the in store products are like, but the customer service and quality of care given by employees are top notch. I will go back for holiday clothing. They always have great deals. P.S. sign up for there rewards program, it saves you a lot of money.

I bought a pajama set for my son here. It was washed once before use and the little flap of fabric…read morethat goes over the top of the zipper was hanging off by a thread. I brought it back to be exchanged for the same set just 3 days after I purchased it with the receipt. The cashier said she had to check with her manager. She walked to the back room with my product, came back out and told me the manager said I could not exchange the item. I asked to speak with the manager. She came out ready for an argument and told me no again. I asked why, since I had the receipt and it was obviously defective. (They also have their satisfaction guarantee posted right at the till). She said, "How do I know what happened to the pajamas?" I said I purchased it 3 days ago and washed it once. She rolled her eyes, turned around and walked away while yelling to the cashier, " whatever, just exchange it. We will just have to donate it or something." Super unprofessional.

Very rude older women named Sandy scoffed at me when I walked into the store and continued to watch…read moreme and look me up and down with a nasty face. Made me uncomfortable and had to leave the store.

Linda!! she was very helpful and figured she deserves a survey. She made sure my needs were met…read more Went to thank her but couldn't find her when leaving the store.

Store associate, Kayla was very rude and confrontational during a recent visit to the store. I…read moreinquired into coupons that were eligible for use and her behavior and response was as if she was annoyed that I wanted to use coupons to offset my purchase. Very unprofessional sales associate.

I would like to say that the manager Quinn and Lucia the lady on the cash register were so very…read morenice to me & my Daughter this Monday when I went to shop ! They were so friendly & went out of their way to find me what I needed . Also I was able to purchase many items at no cost because I was able to use several coupons at the same time, which most stores do not allow I big shout to the ladies who helped me & they keep the store so beautiful & are very professional . Thank you L Giacalone

I went for a ride with a friend of mine, whose Podiatrist told him to come here to look for shoes…read more We don't "look" like their typical customers; marathon runners or hikers, anymore. But, they didn't blow us off! I have quite a bit of experience in orthotics and prosthetics. Before I retired, that's what I used to do. Measure & Fabricate orthotics, and prosthetics, at the VA. Sales associate, Wendy, actually measured and did pressure analysis of my friend's gait. After watching her attention to detail, I asked if she had taken pedorthic fitters courses? I didn't tell her who I was. Haven't seen such attention to detail and custom service in decades! The majority of places, nowadays, that claim to sell shoes, have a couple of people standing around, that basically fill in stock or act as cashiers. She made suggestions as to what would be most appropriate, for his feet and conditions; not what is the most expensive shoe, she could sell. They have clothing, accessories, and other merchandise related to running and hiking. They can make inserts for your shoes, they also have them premade. There are boxes of various sized foot coverings to try shoes on with if you didn't wear socks. Never a good idea, unless you're wearing flip-flops. I was very impressed with the place, it's also very clean and well organized.

It was the first time I had my running style/gait analyzed and the sales person was incredibly…read moreknowledgeable and helpful. Thank you.