Kevin was very professional, thorough and prompt. He fit me in his busy schedule which was greatly…read moreappreciated. Would very highly recommend.

Dexton Pest Management offered great services, communicative and walked us through the process with…read moregetting rodents out of our home. Definitely recommend his services for your home!

Does the treatment work? Yes. However, getting a steady appointment and proper service is a…read morestruggle. I have had them on auto-pay several years. They have forgotten to come when scheduled, popped up when not scheduled, changed appts without notification. If you're not flexible with them, they'll say well that's how it is. I've canceled my service and will be using someone else moving forward. I also asked for a refund for this month since they are unable to service and was denied. Never trust a business who will take you money, make errors and lack flexibility to self correct errors. Never again because the monthly cost is actually too much for a service that's every other month and you MISS some months. Not the first time this has happened which means this is a habit.

I have had service with Orkin for 5 years. The people who do quarterly services are hit or miss…read more I have confirmed appointments several times and STILL the service was NOT completed. Another thing the guys that served would do is arrive several hours before SCHEDULED service and only do the outside. It is like having teeth pulled to have service done inside the home. I TOTALLY wasted my evening waiting for them for them NOT to show. Money is too hard to come by for me to waste time paying for bad service. This comment does not apply to exclusive high end service provided by the Rollins side of Orkin (they were phenomenal). I will be cancelling my service very soon.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I found them when I did a search here on Yelp for my organization located in Baltimore. I received…read morea quick response through text in which I was asked for the address and some other contact information. Again, very fast response to say they would be at my place of business between 8 and 9 am this morning. I came in early to meet them. At 8:54 I received an email and text saying they don't service Baltimore. A complete waist of my time. I cannot comment on the actual service they provide but I would not recommend them based on this experience.

I got very fast answer from Arterix, explaining the plan and payments for pest control. They…read morestarted next day with treatments.

I had wasps finding their into my house, i check reviews when I have to use a service an Arterix…read morehad shown good reviews so I scheduled an appt. I was very glad I did, Todd came out and he was wonderful to deal with, he explained everything, showed me how they were getting inside and worked his magic! They also come back in a couple of weeks for f/u, pricing was fair. I'm glad to say the reviews were certainly correct, and I would definitely use Arterix again.

This is the worst experience I have ever had. The owner did not follow up and missed appointments…read morebecause he was driving. Insinuated side deals, due to problems he is experiencing with my warranty company. VERY DISAPPOINTED!!!

I 1,000% recommend My Guys Pest Professiona!! After seeing a mouse run into my closet I googled an…read moreexterminator and My Guys was the one nearest to me. Les showed up within 30 minutes and not only took care of my mouse problem but he also gave my home the rodent free treatment that it needed. Les truly went well beyond the call of duty. I absolutely HAAAATE mice and because of his awesome service I am able to sleep more peacefully Not to mention the price was very reasonable for the service that he offered. Les is such a great person and I HIGHLY recommend him and his company!!

Mr. Harris was the perfect person for the job. Showed up on time, informative, and service was…read morediligent.

Update 24 Dec 2020…read more If you want a good company, go with First Gen Pest Solutions. First Gen Pest Solutions was awesome. When I called and explained the issue and where I was located he said I doubt it's wildlife cause you aren't near any tall trees or power poles that would enable access. Well huh, someone actually knowledgeable. He came out and inspected from top to bottom and found evidence of mice. Took pics to show me. He came up with a plan of attack and over the last couple of months he caught a couple and eradicated the others. Now I hear nothing and he was reasonably priced. Unless Mr. Harris plans on giving me a refund for the maintenance plan, I have nothing to say to him. After the fact he says he "ALWAYS strives for excellence"...two words - bovine defecation. He was adamant about not even inspecting the space. If you have to force someone to do their job, where's the EXCELLENCE? I wasn't going to argue with him which is where the convo was going. First Gen found evidence right on the ledge of the attic door so if Harris had come out and looked he wouldn't have needed to even go up in the attic.

Had to get a quote for my work, they made the process super easy. When they came out to tour, they…read morewere super professional & detailed. They explained clear services. We are signing up!

Jen is great (kind, responsive, and customer service-oriented), and the technicians were awesome!…read moreThey got rid of my silverfish and spider issue with just 2 services. Their cost was also reasonable! I would recommend!

We called Alpha pest management to determine how a squirrel got into our house and to clean up the…read morearea where a squirrel had been. Francisco was very quick with coming over to assess the situation and then scheduling an appointment for Justin and the rest of the team to actually fix the issue and clean the area. They were communicative and easy to work with. Hopefully we never need their services again, but if we do, I know who to call.

Performance was excellent. They were timely and respectful of my property. The owner is very…read moreprofessional

When I first started with Orkin 2 years ago, their communication and customer service was…read moretop-notch. Over the last 8 to 10 months, their service and communication has been extremely poor. I find myself expecting them to come and then told their new booking schedule has moved my appointment to a date and time I did not approve of. Additionally rates go up frequently and there is no notice, just a new amount showing up on my monthly checking account. I've asked to speak to managers or supervisors and I never get return calls. I'm dropping them and going with a new competitor. I'm sick of it.

I'm very disappointed. I had wonderful service from Orkin when I lived in Pittsburgh. I live in a…read moresubdivision that has a drain in the common area. My home is 3 years old. I accidentally left basement door. I'm not sure how long it was open. A few days later my dog (a Morkie) kept running to furnace door. I notice my carpet was eating around door. I open door and there was mice droppings. Come to find out the were eating my dog's food. I would find dog food in stove drawer. I have mice!!! I called local Orkin. I paid a very expensive initial fee. They tried to sell me insulation. I didn't climb in the attic with the guy. Who knew what pictures he may have took. So I'm about to fight with these mice. Day 1 Orkin laid a few pads down. Once I notice carpet was still be chewed on and a nest was about to be built. I went to Lowes and lined that door with sticky traps. Day 3 I had a baby mouse on one. I came home later to dispose of trap and the momma was on it still moving. My dog ran to another room that unfinished in my basement. There was a mouse on trap under fuse box. I called Orkin to come get the mice. They showed up 5 days later. In Pittsburgh I had an outside issue. Orkin responded the same day when I called on several occasions. This is why I choose this company again. It was close to the weekend. I couldn't sleep knowing that 3 mice were on traps. Two were the one I brought from Lowes. I went to our answer guide. The internet. I came across hit trap with a hammer. That sucks!!! I had to do something. I found small mallet. I grabbed a few plastic bags and made sure they wouldn't squirm of the traps. The terrier in my mixed Maltese came out. He still kept running to the furnace door. A week later I plugged in those plugs. The very next morning my dog immediately ran to the area. the trap was moved and this mouse's tail was moving. It had to go. Orkin wasn't going to come. It was a Sunday. I have not any new mouse activity since 3 months ago. I'm constantly calling Orkin to change plan. It was never done. I will keep them through the winter to see if the entry point was the unopened door. In the meantime another inspector suggested putting steel wool under step on my porch. Ive always wondered from my closing date about that. After 3 years. I stop wondering because there never been any signs of mice. So my next rodent visit was in mid July. I'm supposed to go to quarterly throughout the winter. Orkin still has me on every other month. The day the technician showed up. I had covid and wouldn't let him in the house. He treat for mosquitos and whatever they spray outside. I'm waiting on an invoice but it never showed up. Well my technician was scheduled again 2 weeks later. The beginning of August. The company claim to spray and come inside this visit. Yeah okay whatever. I took my card off of autopay for two reason. A charge showed up on credit card 2 weeks before visit. I was told it was partial for June. They were overcharging me. I paid $330 for the first visit but my invoice I printed later said $270. The office called and said I had a balance for July. I told them I never received a bill. That's why they prefer auto pay.Orkin claimed it was sent. She rescheduled me assuming the following week was fine. I told her I was on my way out of the country and it had to wait.I was flying out in the morning. I had another trip the following day after returning. That appointment was canceled because I haven't cleared up the last month. I'm all settled back home now and was about to pay them when I noticed I was still charged for inside. Also August was on there. So I know it was invoice created while speaking to the lady in the office. The initial invoice was never sent because they are trying to force me to do autopay. The invoice was $224 with a past due of $151 on the internet.I will not pay it because no one came in my home. I'm only paying for the mosquitos. I did not have this problem when I was customer in Pittsburgh. I went online and paid my bill. I still received an invoice via mail. I tell billers all the time. I lay my bills out in front of me. It easy to forget the online billers. The problem I'm having now with paying online. My Pittsburgh account shows. I hate to remove it because my new owners was able to use the remainder of my termite service. I'm the administrator so if I close it they won't be able to access it either without creating a new account. I had to use different email address to start account in Va. I will wait for custom service to call. me. They won't reschedule unless $151is paid. I won't pay unless the inside service is deducted or done. I'm reading my contract because I thought 30 days was all you had to give to cancel.I've paid this company over $550 and invoice of $224. That is $774 for 5 months. Nope my dog and I will fight them or I'll call a cheaper company. A few of my neighbors use Terminix to inspect and spray.

It's been almost a year since I had pest issues, and I owe it all to this company! The initial…read moreconsultation was quick and informative, and they started the work on time. They had three people on the job, and each were experts and shared a great deal of knowledge with me. They explained everything to me, which was a huge help. The price was reasonable, and I'm sure many other companies could learn from them. I'll definitely be using their services in the future. By the way, it took up to a week for the termites to be completely gone. I had both indoor and outdoor treatments done, and the time it took was minimal.

Review for Lanes Termite Service Incorporated - 5 Stars…read more I cannot say enough good things about Lanes Termite Service Incorporated. This family-owned business has truly earned my deepest respect and highest recommendation. We recently experienced something terrifying--a massive swarm of flying termites at our front door. I'm talking thousands of them, buzzing around the entrance and creeping into the stairwell of our split-level home. I was absolutely shaken and didn't know what to do. I called Lanes Termite, and to my absolute relief, they were at our home in under an hour. Their professionalism, urgency, and kind demeanor instantly helped calm my nerves. They got straight to work without hesitation and handled the infestation with confidence and expertise--all for a very fair price. This isn't the first time Lanes has helped us--they previously handled a squirrel problem in our attic with the same care and professionalism. But this termite swarm had me truly panicked, and their quick response was nothing short of a blessing. What I love most about this company is that they've been serving families for over 40 years, and it shows. They bring not just experience, but a personal, trustworthy touch that's rare these days. You can tell they genuinely care. If you're looking for pest control you can trust with your home and peace of mind, look no further. Lanes Termite Service Incorporated is the absolute best. I would give them ten stars if I could!