Seemed nice and knowledgeable over the phone, but the communication was atrocious. He wasted…read moreseveral days that I could have spent finding a company that wanted to actually get my job done.

Calvin was great! He arrived early and brought everything that was needed. I did not know the…read moreexacts but he had everything taken care of. I highly recommend Calvin as he does outstanding work and provided excellent customer service.

Rearranging my closet and disaster struck, knocked my receiver, blue ray, modem, directv box and my…read more6G setup onto the floor, ripping wires out of the wall and disconnecting everything. Managed to get the internet and 6G back up but tv casting into the main room was a no go. Raphael responded to my yelp cry for help quickly with a fair quote and a trip time the next day. He pivoted quickly and effortlessly when I realized I had a conflict and gave me a new appointment. He is a great communicator and kept in touch. Didn't take him long to make what looked like spilled spaghetti to me into a working setup, music, tv and all. Hit him up for your home entertainment needs.

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

Contacted them since another AV installer stood us up. They promptly installed all our equipment as…read morerequested. No price surprises.

My CEO asked if I could assist him getting a company to setup his home audio system and some other…read moretvs mounted on the wall. They got my CEOs home done so nicely that he decided to also contract them to install a motorized projector screen for our meeting room at the office.

Recently moved to our home in The Woodlands and needed to do a serious upgrade of the outdated Home…read moreTheater. Michael came and surveyed the room and existing equipment, and came up with a range of options/recommendations. Michael is very respectful and perceptive in helping me match up my home theater goals with a realistic budget; without putting any pressure to overspend. Once all the equipment was delivered Michael, Adam and Nick came over for the install. They did a fantastic job getting everything installed and set up; and my Home Theater is absolutely amazing! We are completely blown away: watching 4K movies at home is so much better than going to the movie theater! Great job! Highly recommended!!!

We highly recommend Woodlands Home Theater. They restored both the connections from our overhead…read morespeakers and outside cameras that had stopped working quickly and efficiently. Michael and Nick were knowledgeable, professional, and fully explained the work and equipment we needed. They installed a more compact electronic system and app for our overhead speakers, as well as new security cameras and wiring. They also upgraded our wifi with two ceiling-mounted connections that eliminated all of our small plug-in boosters. Our wifi speed boosted from 500 to 1000. Amazing! Woodlands Home Theater had previously wall-mounted a large media-room TV screen for us as well as the family room TV. We will definitely use them in the future due to their value vs. cost.

I recently visited Define Audio not sure what kind of speakers I was looking for since I still have…read morea pair of magneplanar. Justin showed me a pair of Dynaudio Evoke 50's. Since I was not familiar with them he filled me in on their story. I had to leave that day and did not get to hear them. I did a little research of my own and decided to go back about a week later to listen to them. Justin set me up handed me the remote and I played types of music I listen to and they sounded great. I bought them on the spot and Justin and one of their installers delivered them my home within an hour. He let me know that the speakers grills had been damaged in the warehouse but let me know he would order 2 new ones. He was nice enough to have them delivered directly to my house so I did not have to make another trip to the store. Extremely satisfied with my purchase and next time I need additional speakers or any other equipment I plan to visit Define first.

paid upfront, for almost 6 months no contact, and when I could find him in person said amp and…read morespeakers still on back order. substituted my amp after much frustration on my part. told him I wanted money refunded for still missing speakers, he offered a credit to card. No credit issued to my card. Again several more trips to get my money back and response was he "couldnt do anything he wasn't a bank". Having to do a credit dispute to get my remaining money back. nice enough guy when you meet him but no product, he NEVER, once tried to contact me, horrible experience, top to bottom

Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10

Was really impressed with how everything came out and everything was installed on time…read more Would recommend to any Friends and family. Thank you empire!

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Jose was awesome! We were having A/V issues at our house and called Dynamiq to schedule an…read moreappointment. Jose and I talked through the troubleshooting we had already completed and he gave me good tips on what could be wrong. He was prepared to come over when my son was able to identify the issue. Jose was a good communicator and all-around nice guy. Highly recommend giving Dynamiq a call if you're having issues with your system!

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Highly recommend David for all of your AV needs. He did such a good job for us...he was punctual,…read morehonest, efficient and priced right.

From the owner: EasyStreet AV provides the most user friendly residential technology installations in Houston.read more

Audio & Video Dreams really do live up to their name! Making your A&V Dreams a reality!…read more Upon extensive online research, I carefully chose who I wanted to install a stereo system in our living room. After calling and discussing my requests with Robert, he arrived in just a few hours. Robert was able to coach me into making the right choices in retrofitting the correct speakers and their locations, introducing me to Dolby Atmos. After our discussion I decided to use Robert to install my Tough Dog security system, cleanly organizing all internal wires running through a central system I can access right in my closet. One quality I appreciated about Robert is his knowledge and perfectionism on A&V. If you are looking for an honest and knowledgeable installer, call Robert with A&V Dreams.

Audio and Video Dreams made this easier than I imagined. Upgraded the entire Home Theater with new…read moreflush mounted speakers, new receiver and new sub-woofer. Very Professional, communicated well, reasonably priced and within Budget. He also cleaned up the mess of wires I had prior to the installation. Thank you Robert.