I first hired them a few years ago to replace my AC system, and the experience was outstanding--professional work, fair pricing, and everything done right the first time. Since then, Brian has become my go‑to HVAC team for anything related to my rental property. What really sets Droptine HVAC apart is their honesty and integrity. Over the past few years, they've come out to my property multiple times to troubleshoot issues for my tenant, and not once did they charge me for those visits. In a world where quick upsells and unnecessary charges are common, this kind of honesty is extremely rare. They consistently show up on time, explain everything clearly, and genuinely want to help rather than profit from every call. It's hard to find service professionals you can trust--Droptine HVAC is one of those rare finds. If you're looking for knowledgeable, reliable, and truly honest HVAC service, look no further. I recommend them wholeheartedly. read more

I've hired Brian twice now and he's been fairly priced and quick to respond. He performed an HVAC Inspection on my daughters house & upgraded the thermostats on my sons house, positive experience and a nice guy. read more

Droptine was extremely responsive and communicated well. They showed up when they promised they would. They corrected work others should have done. Overall I'm extremely satisfied with the work. Now my unit blows cold air and hot air when it is supposed to. read more

I just had Brian from Droptime Heating & Cooling and his side-kick come and resolve my AC issue. It was making an off noise and afgter troublehshooting for a bit he came to the conclusion the fan in the unit needed replacing which I agreed. Brian made the call and the part was under warranty. So after paying the cost of labor my AC unit it running perfect again. Plus my air filter is installed properly now. ;) Fast, efficient, trustworthy and I'd highly recommend. read more

We have a dual AC unit, and it wasn't cooling the upstairs well. It would be freezing downstairs and barely cool upstairs. Two other companies came out and couldn't figure out what to do. Droptine came out and recommended a few repairs. Now our AC works better than it has in the 9 years that we've lived here. We are so pleased, and the owner was very nice and respectful. We highly recommend them. It is hard to find honest people who can do the job right, but we finally found someone. read more

We had our AC system installed and the experience was outstanding from start to finish. The team was fast, professional, and extremely organized. They showed up on time, explained everything clearly, and completed the installation efficiently without cutting corners. The quality of work was excellent -- clean install, no mess left behind, and everything tested and working perfectly before they left. You can tell they take pride in what they do. Highly recommend if you're looking for a smooth, hassle-free AC installation done right the first time. read more

I reached out to them on a Sunday right after a snowfall with my heater not working. Brian walked me through a couple of things that I could do to fix it and was incredibly kind. He started coming over when one of the things he suggested worked. He was extremely friendly and was not going to charge me any extra to come out and take a look at my heater. I will definitely use them in the future. read more

Brian is awesome! (^. ^) He's super responsive, friendly, and very forthcoming with his knowledge. Initially requested of him seasonal services, but he ended up doing a replacement HVAC install for me, too. The new system is working great. Think I got fairly lucky with the timing of the breakdown necessitating the work, but still got a solid price and quick scheduling. Really happy to have Brian in my rolodex. ;) Have had a good experience with his team members, as well. I always recommend him in person but wanted to add a confidence vote here too. read more

Brian at Drop Tine Heating and Cooling is one of those rare finds of someone who shows up exactly when he says he will, talks to you like a neighbor (not a salesperson), and gets the job done right without any drama or upselling. He diagnosed and fixed my issue quickly, and even provided me with a few tips to keep things running smoothly in the future. There's a calm confidence to the way he works that instantly makes you feel like your home is in good hands. I'd call him again in a heartbeat. Not just because he's skilled at what he does, but because he's trustworthy. It's rare these days to feel like someone's genuinely looking out for your best interest. With Brian, you don't have to wonder. We need more skilled professionals like Brian in Cedar Park! read more

Super quick response - by a HUMAN, not a chatbot. Honest assessment and diagnosis, plan laid out for a solution. If you want someone that runs their business the way our parents and grandparents did - honest, direct, and in person, look no further. 10/10 Will recommend. read more

Amazing Service! Brian came out same day and fixed the issue quickly. Highly recommend! read more

Wow! Thank you Brian and Yelp! within 24 hours from my request, I received the drain cleaning and new A/C filter installation. Prompt, friendly and honest; I highly recommend Droptine. read more

The owner is super friendly & overall, I had a great experience with this company. Will keep using for my hvac needs.

Brian is professional, contacted me within minutes of my submission. He asked questions on the issues I was having for clarification. He showed up as promised cleaned up after his work, went over the issue & different options as well as cost for everything. I recommend this company for your Air conditioner needs. read more

On a hot morning, we found our AC unit was not blowing cold air. We called our usual HVAC people, but they were not available the time we needed assistance. We went to Yelp to find someone who'd be able to help ASAP, and Mr. Brian of Droptine Heating & Cooling came to the rescue. He stopped by on his way to another job since we were on the way. He identified a burned up wire and capacitor and fixed it right away! The service was very reasonably priced, and we were given a discount just for being Yelp customers. He was very pleasant to work with, and we were so glad that he got our AC fixed before our weekend out of town so we didn't have to worry about it the following week. And of course, we are very happy our AC unit is blowing cold air again. Thank you, Mr. Brian! read more

Our power to our heating unit went off. It's Sunday and about to be a cold few nights below freezing. We sent a request and got a response within 10 minutes. Brian called us and was able to walk us through restoring the power. What a huge relief. Thank you for your expertise and walking us through fixing this. read more

Good people to do business with. Great service at a fair price. Highly recommended. Friendly and knowledgeable staff.

I've utilized Droptine twice for AC Service and repairs. They responded promptly and provide excellent customer service. I will remember them whenever I need AC assistance in the future. read more

I received a reply 10 minutes after submitting a request for service. The owner came by the next morning to see what the issue was. He looked at the unit and was able to determine the problem. He was honest and gave me options (affordable or expensive) to resolve the problem. After deciding on the best option to fix the issue, the owner fixed the problem-in 30 minutes! I am definitely calling Droptine the next time I have HVAC issues. Thanks, Droptine! read more

Fast to respond and came out to only to reset the outside unit and changed the filter. Was quick and easy. Would recommend to others.

Brian is simply the best! From the first call, where we were greeted and treated as old friends, to the actual repair work. He met/exceeded every timeframe he gave us. In fact, he came out just a few hours after our first call. He gave us an after hours timeframe we did not even hope to expect. Further, he immediately diagnosed the issue and gave us a FREE estimate. The estimate was very fair, yet when the time came to do the repair, it was UNDER the estimate. He provided details and documentation for everything. We cannot recommend his work highly enough, nor his excellent communication and customer service! Thank you, Brian! read more

Highly recommend Brian's services! My air went out yesterday evening, messaged him on yelp and he got back to me within hours. Gave me an estimated time of 2-5pm and he was here by 2:00 which I was so happy for being that my house was up to almost 90 degrees! He was very friendly, diagnosed the issue in under 5 minutes and gave us a very reasonable price. read more

Can't say enough great things about Brian. Friendly, courteous, efficient, and professional. Despite encountering some snags on the day of the repair, he went out of his way to drive out twice to a supplier location to get the supplies needed and the repair done. From the start to finish, he kept in contact. Will definitely call him on again if we encounter any HVAC issues. read more

Brian is very responsive, professional, and friendly. We had to get a whole new system and I thought it was going to be a headache. But Brian made it stress free and installed it with one other team member the same day. So thankful this was done before it gets really hot! read more

Great communication, great service, knows what he's doing, and is friendly. Will definitely use again.

Although I didn't use Brian because it turned out I needed an electrician rather than HVAC, he was quick to respond to my message and very helpful and personable over the phone. read more

Brian came by and he was super nice and quick to respond at such short notice. The service was quick and easy, reasonably priced as well. My AC is working great now, thank you for the service. read more

I highly recommend Droptine!!!!!!! Brian was quick to respond, prompt, very knowledgeable and no hidden or after hour fees. I am back living my cool air conditioning life!!!!! Thank You Droptine!!! read more

Brian responded quickly. He was efficient at getting the problem handled. We were up and running again in less than an hour. We had a electrical issue due to poor workmanship during initial install of cooling system, when the house was built. He offered a very fair price for his work. He was polite and pleasant during all interactions we had over the phone and in person...even when gps took him to the wrong address and he called to get directions. Thank you Brian.. read more

Best a/c company we've used. Brian knows what he's doing and is up front with prices and fair. So glad he still is servicing our area since moving. Reliable and honest. We've used DropTine for all our a/c problems over the past few years. Each time we've been completely satisfied with the work and honesty. We can not recommend him enough read more

Brian was amazing start to finish. Had heat pump issue which he figured out in about 10 minutes after checking several possibilities. Not only fixed the problem but shared more effective ways of using system. Great communicator, super efficient and pleasant to talk to. Takes his time to understand your issue and explain solution with you. Thanks Brian you will be my first call for all HVAC business going forward! read more

Looked at a tenant occupied property and found the furnace switch was turned off. Didn't charge anything for coming over.

Brian is the best. He has made myself and my husband lifetime customers. We're new to Texas and the heat. A fuse in our cooler kept blowing and he came so fast to take care of us. He was in and out in minutes and didn't even charge us. So this fuse? Kept blowing. It was a real Superman vs Lex Luther situation. And guess what? He won. But Sky, was he Lex Luther or Superman? Well kids, hire him and find out. We're diehard customers now. read more

Showed up for a quote but never heard back with an estimate. Nice guy though. No service done.

Sent out a few quotes last night to have AC fan Repaired. received several quotes Brian was one of the first most companies wanted a Diagnose fee .. not Brian he was able to come out the next morning repair the problem Great communication felt zero pressure thanks Brian keep up the good work . I better not need him for a while lol read more

I highly recommend Droptine Heating & Cooling. Communication is great from beginning to end. No service fee to come out and diagnose the problem. Brian quickly resolved my problem and didn't even charge me a dime since it was simply a stick blocking the fan of the AC compressor. It is rare these days to find a business that truly puts the customer first. I will definitely use Droptine in the future and recommend that you do the same. read more

I received an outrageous quote from the contractor that was assigned to me by my warranty company and I decided to get second opinion. Droptine answered my request immediately and a tech was able to make it to my house within 24 hours. He quoted my MUCH less and explained where the prices come from. Then he recommended how to talk to my warranty and get a cash out if I wanted to use his services. He was so polite, respectful and transparent about everything he did or needed to do. I'd definitely recommend them and would use their services again! Thank you! read more

We had some birds infiltrate our exterior venting and make a mess. They came out (on time), gave us a plan and fixed it right away. They were kind and professional. read more

I am so glad I called Droptine! Brian came out for a service call and immediately figured out my problem and it really had nothing to do with my AC. He saved me a lot of money with his quick diagnosis of the issue and tried to even help save me a call to a plumber since a clogged bathroom sink was causing the float switch to trip in the drain pan. I still need the plumber, unfortunately, because I can't break the clog, but Brian didn't charge me anything for his time. I am grateful for his integrity and commitment to keeping me a customer in the future. Great experience. read more

We used them through our home warranty and were extremely pleased with their service, professionalism, and timeliness. The air coming out of our heater had begun to give off a funky odor and with a baby on the way, our warranty about to expire, we decided to get it looked at. When we filed our claim, they called us within 24 hours to set up an appointment, and Brian the technician called when he was on his way, which I really appreciated. Brian was polite, helpful, and professional. He was able to diagnose the issue quickly and do a thorough inspection to make sure everything else was in order. His prices seemed fair for what needed to be fixed and he gave some great tips on how to help take care of our HVAC unit. They do a lot of things electronically, which in this digital age is very much appreciated. If we ever have issues with our HVAC unit again, they will be the first ones I call. read more