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    Naylor Services

    4.3 (12 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Naylor Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Review Highlights - Naylor Services

    David and his crew just installed two new A/C units for my home and I couldn't be happier with the installation.

    Mentioned in 11 reviews

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    KSR Air

    KSR Air

    (12 reviews)

    We have a home in Horseshoe Bay that we also rent out, and recently our A/C stopped cooling. What…read morefollowed was a frustrating experience with multiple companies--our regular provider misdiagnosed the issue, and an AHS-dispatched technician couldn't locate the problem. A third company guessed it was the coil, and AHS ultimately denied the claim as "undetermined." After escalating with AHS, they sent Lee from KSR Air--and that's when everything changed. From the moment he arrived, Lee was professional, thorough, and clearly experienced. Within an hour, he accurately diagnosed multiple issues: a leak behind the wall caused by a nail and a bad compressor. (And for the record, the coil was perfectly fine--contrary to what the previous three companies said.) Kyle from KSR Air went above and beyond, working directly with Carrier and AHS to navigate warranty and insurance challenges. We even learned that in Texas, since 2021, manufacturers must honor warranties for subsequent homeowners--something no one else mentioned. They drove over an hour each way without complaint, replaced the compressor, fixed the leak, and handled two claims--all within 3 days, during peak A/C season. It's easy to blame service companies when dealing with home warranty frustrations, but KSR Air proved that expertise and integrity still matter. If you want your A/C issue diagnosed and fixed correctly the first time, call KSR Air.

    We have home warranty through American Home Shield. Our AC wasn't cooling so we filed for service…read more Living out in the country you never know who AHS will send or how long it will take for them to get to us. AHS selected KSR. KSR contacted me the next day and they showed up they day after that. They found out it was low freon (as we figured). This isn't our first rodeo with low freon. Most HVAC companies put in freon to spec, check that we are getting cold air and call it good. KSR went into our attic to check air temp in the duct and found that the company that installed the unit had put the temperature sensor in the wrong place on the unit. They corrected that (took about a minute) and said it would keep the unit from kicking off early. We are very happy.

    Naylor Services - hvac - Updated May 2026

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