Service was top notch. Got what I needed done and don't feel like there is any need for…read moreimprovement. Great owner and I can highly suggest them.

Had a friend crash his jeep, wrangler, front end damage/ alignment issues. Fixed it right up …read more Slight delay in back order for airbags. But there is no control regarding how difficult it is to get parts. Carlos you're one of the best & appreciate you! Has gone above & beyond.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

NAC does a phenomenal job with your vehicle. They take such detailed and careful care -from the…read moremoment it arrives on their lot to when you pick it up and leave. I noticed some blemish when I went to pick up the car and they immediately looked to get it fixed and replaced on the spot even though the mark wasn't there an hour ago on their inspection. they thoroughly fixed the damage to the rear of the car, and even went above and beyond to buff out / detail some of my front that was unrelated to my original incident. super nice and thoughtful, I was blown away by the service and quality of work. they do have an account with Tesla so they order OEM (original parts direct from tesla), so you have peace of mind that your car is returned to its original state of quality. they also have 5yr warranty on their fixes so you can be assured the work is maintained or they'll help you fix until you're happy.

Auburn Valley Collision really did a great job repairing the damage on my 2021 Acura RDX…read more I couldn't be happier with the outcome! It's nice to find a repair business I can trust.

Once again this place comes through for me. It is a family run business where they treat everyone…read morelike part of the family!! I have taken my wrecked car there on 3 different occasions and they always do a great professional job. Have visited them twice now for help with little issues( not little to me) and they immediately jump on it and help me out for very very little price!! VERY HIGHLY RECOMMEND!! 5 stars!!

I always wanted a front and rear camera in my Lexus 450H SUV but have concerns over getting it…read moreproperly installed. This business was recommended by my auto mechanic. My primary concern is that an improper installation could affect the integrity of my side curtain airbags which shoot off from the A pillar all the way down the interior roof line. I believe it is dangerous to tuck wires using tools that come with self install packages because they most certainly will be in the path of the air bags. A professional installation is well worth the price in a case like this. I believe the only way to professionally install these is to do a partial tear down by removing the A pillar cover and releasing the ceiling panel on one side of the car. Their installation charges were reasonable after subtracting out the retail cost of my cameras; so I had concerns if that would cover a proper partial teardown. I called and requested them to send me a couple of camera system options they sell as I preferred them to install a system they are familiar with. I also made an appointment for the installation. The camera system I selected was the Momento M8 Max 8400. When I arrived, they had the estimate in their system, but not the appointment I made. Fortunately, they were able to accommodate me during that visit. I asked to speak with the tech. I met the tech and he said he has installed these for many years. I asked the tech to walk me through how he plans to install the cameras and he explained everything he planned to do. I requested photos of the install while the panels were removed which the tech took. Upon completion of the work, they emailed me the photos taken by the tech and the salesperson helped me setup the camera app on my smartphone before I paid them. The tech removed the A pillar panel and released the roof panel and ran the wires behind the air bag devices. The installation was extremely professional. When I raised my rear tailgate, there were no visible wires as the tech ran them inside the factory cable housing connected to the power rear hatch opener. There were no visible power connections to the camera as those connections were made inside the paneling below my dashboard with photos provided. The end result is that it looks like the cameras were always part of the SUV installed at the Lexus factory. This business greatly exceeded my expectations.

Always on time & on budget at a competitive price! And knowledge staff. Great choice!read more

Excellent and thorough quality of work. I highly recommend them. They repaired my bumper after it…read morewas hit by another driver at a very reasonable price and worked with my insurance company seamlessly

this place was incredible! I just got married and wanted to get my car's hood fixed during my…read morehoneymoon. The man there gave me a honest quote, no trying to upsell me or anything like that. When I mentioned that I would be away on my honeymoon, he gave the repair on the house. They finished it almost immediately (it wasn't the biggest dent, but enough to keep me from being able to pop my hood) and checked my oil and changed the oil filter. They were incredibly kind, communicative, and efficient. I immediately felt a wave of relief as I pulled out of the shop and would recommend everyone who needs auto body work come here

The winter season gets all the collision centres busy and backed up with vehicles. I was lucky to…read moreget my car into the shop on a Friday and pick it up a week later; no Honda parts on back-order. Excellent service and friendly staff. Shout out to Chris for his knowledge and honest work. The guys in the back worked their magic and brought my 2017 Civic back to life. The job was finished with a wash, wax, polish, and interior clean. Collision 1 is wonderful and I highly recommend their work, but I don't want to come back any time soon...

Too bad all the reviews are the owner's son's friends. I have taken a few vehicles here and since…read morethe owners son took over this place has gone to shit. They broke my door panel, left my vehicle unsafe to drive and the paint is already bubbling. After I brought this to their attention they informed me that I need to bring it up to my insurance company and they will not fix anything. Well, that's ok. Lifetime warranty means I will take it to a reputable collision center, repair the paint and broken parts then they will bill you. If you like crap parts, overcharging your insurance and zero integrity in their work take it

I had Zack and his team tint my windows and add a ceramic coat to my car. Their works was…read moreimpeccable. They worked me into the schedule last minute as a favor. I couldn't be happier with the results. I recommend them to all my friends!

My husband took our new Tesla in to get PPF, ceramic coating and tinted windows. The owner went…read moreabove and beyond our expectations. After driving the car for a week the the liner and coating have proven well to protect the paint job on our vehicle. Very professional and highly recommend if your in the market to protect your vehicle.

Scott is so kind and thoughtful. He agreed to fix my tail light even though it's not something he…read moredoes on the regular and it felt like he treated me like family. Very kind of him. His girlfriend Sara is also so kind and easy to talk to. I would highly recommend them for any autobody projects!

I have an older GM truck that had a rust spot on the cab that was spreading. I found Raley's on…read moreYelp and was impressed with the reviews from other customers. I had previously had some work done through insurance at another shop and wanted to add fixing the rust spot, but that shop refused the work and said they didn't want to deal with rust. When I first contacted Raley's, they said that they were booked six months out. But then he asked a few more questions and determined that the work I needed done would be a quick job for him to complete. We set a time for an estimate which was in the evening so I did not have to take time off from work. This is a small business and is located at the owner's property between Sumner and Orting. I was happy to give my business to a locally owned small business. The wife and husband operate the business together. Heather was very good at communicating with me and scheduling was flexible. They allowed me to drop my truck off in the evening on a Sunday so again, I did not have to take time off from work. I really appreciate that flexibility. The estimate was very good and he was also able to install a bumper that my husband bought and wasn't able to install. I was extremely happy with the price and the quality of work. The entire process was stress free and I was so happy to get this problem taken care of. I highly recommend Raley's for quality of work, the price, the communication, the flexibility and the fact that supporting their business is supporting a local family business. I will definitely use this shop in the future if I need auto body work done.

I brought my vintage 1989 Trans Am GTA In for some minor cosmetic repairs. Hinshaw's did such a…read moregood job matching the paint that people who see it say that the car looks great! Other paint shops refused to paint it because it was more than 20 years old! The staff are great! The reception staff is very friendly and professional. Brian and Tom are awesome and quickly answered my questions! The body and paint guys have done a fantastic job! Thanks Hinshaw's team for taking great care with my dream car!

Truck was brought over on a warranty job through Doxon Toyota. Doxon has worked on my truck prior…read moreand seemingly handled it well. However i have never dealt with Hinshaw Auto Body on any sort of project prior to this job. Highlighting the pros of this job; paint itself was matched well and seemingly done correctly. Even went above and beyond (to my knowledge) and painted the hood which was not on the service bulletin to be warrantied. They were fairly open to me seeing the process and answering my questions if anything came up throughout. Unfortunately with any pros came multiple cons; starting with body pieces being incorrectly put back, gouging tint on all four windows without telling me, breaking headlight electrical plugs, lack of cleanliness (buffing compound all over the truck, some of which stained parts unrelated to the project), etc. Although a few of these items were corrected, others were slacked on. Overall i am disappointed in the service that was highly spoken of from Doxon Toyota. I would normally recommend body shops, dealers, companies, etc. But in this case it is nearly impossible to do so. I would hope in the future this can help customers be aware of what can potentially happen to your vehicle here and provide feed back for Hinshaw Auto Body to be more attentive going forward.

I just needed a side moulding replaced on my van. They ordered the part and notified me when it in…read more No appointment needed. They fit me right in and got it put on while I waited. Less than an hour and I was done. Friendly service too.

Had my exterior handle break off Gave them a call and came on down. They looked at it, and were…read moreable to put it back on with a little glue. I was so happy! I will definitely be back if it happens again. Thank you so much!!