We had a delightful time at their Alice in Wonderland themed Unbirthday tea. We met some friends who are already fans. Aside from hot teas, they had fizzy iced teas that had an array of flavors. I tried the peach fuzz and my partner tried the blue caterpillar. Both were delicious. The savories included a cheese bread, a strawberry sandwich with a heart cut out, and a broccoli salad. The ube scone was amazing and the clotted cream was very fresh. Service was friendly and helpful. The ambiance was well appointed and polished. Unlike other tea rooms in the Bay area this one made a point of having matching china. read more

Dragonfly Tea Room - Tea Rooms Near Me - Modesto, California

I have been to over 20 tea rooms in the US and about 5 in the UK. I love the experience of High Tea. I was so looking forward to this experience. I had wanted to come for years. My experience at Dragonfly was lacking compared to other tea rooms in the area. What was good: the cucumber sandwich and goat cheese and apricot sandwich were tasty.The okay; The coronation chicken was served in a glass cup instead as a sandwhich. This was done to save money and it showed. The bad: the scones was so sweet, too sweet. The lemon curd and the strawberry jam were watered down and running. This was done to save money and it showed. They were served in a bottle cap size dish that you had to share. They did not serve the traditional clotted cream but this weird very sweet "valley cream" which was more like whip cream. Clotted has a more butter texture and light flavor it is NOT sweet. Clotted Cream is easy to make however takes 12 hours, I doubt they had the skill to make it so was served the weird white stuff. The scones and clotted cream and lemon curd are my favorite things in a High Tea and these were extremely disappointing. This just made the already sweet scone not edible. The desserts: oy, the petite four was cut in 4th and I was served 1/4 of an already small dessert ot was the size of a pickle when traditional should be the size of a half dollar, again to cut cost on their end. It showed. They made this weird tartlet that fell apart crumbled and was filled with runny jam. There was a lemon pudding like dish served in a shot glass. This was decent. The tea: while it was well flavored it was served in a 2cup tea pot. Most tea houses serve you in a 6 cup. Again this was a cost cutting factor. They did not offer tea strainers. What tea house that serves loose leaf doesn't provide a strainer??? Again they probably couldn't afford one. The vintage tea pots were cute, but they were very stained inside. I have never experienced this and I discovered it only after drinking my tea. Tea does stain if not properly clean and the ceramic glazing of old pots do stain more but they are able to be cleaned. They didn't. Also they do not use any tea cozy to keep the tespot warm. By the second cup my tea was cold. The table setting. It was OK, nothing special. They used paper napkins instead of cloth, it felt cheap. No water was served. The tea set was OK a little plain compared to what they had on the shelves. There was no real charm or thought. It did not scream tea house High Tea experience. And we are paying for the experience. The vintage silverware was nice. However, I was only given a butter knife, dessert fork and single teaspoon. I had to use my teaspoon for my dessert. Again another cost cutting. Our 3 tier tray was super tall and we had to remove the top plate to get the items off them. I did see other 3 tiered were shorter so we probably just got the bad luck of the draw. I felt like everything was watered down or made cheaply as possible for the tea house to make money. I paid $87 plus tip for tea for 2. I have certainly paid more at other teahouses but I have paid less and recieved more. The staff. Our waitress was polite. She did her job but did not make us feel special, this was Mother's Day so I had hoped for more. The owner is extremely dry and wooden and not friendly. We tried to engage her but she wasn't interested in chatting.I work with the public you have to like people and the owner obviously hates people. It is so odd she choice to go into this business. It is sad as the hostess really does make the Tea House, teahouse are about entertaining, making the guest feel special and transporting you to another timeand place you pay for that experienceand we did not get it. She was very busy and it is because she is the only tea room in town. The ambiance was shabby Chic which was fine. It just needed a bit more charm. She is cutting quality corners and watering down her food to make money. Probably because rent is high cost. She had a lot of employees that were doing nothing. It did take a long time before we were served. The entire experience felt cheap and luckily my guest had never been to a Tea House so she had nothing to compare it to. Lisa Tea Treasures, Columbia Kate's, and The Hidden Tea Room are all superior to this place and with the exception of Lisa's Tea Treasures less expensive. Sadly this missed the mark. I would have gladly paid an additional $10 to have the charm, good food and experience instead I got a "Walmart style" thrift tea experience. read more

I went here on July 9th for a birthday celebration, I got the Peter Pan themed tea and it was great! You can pick from fun drinks or just regular tea. I got the London Fog drink, it was lightly sweet and it tasted like real ingredients. We had 10 of us in our party but they were still very quick with getting all of our drinks out! You can look over and see them making each drink by hand, it's really neat. When our tea treats came out, they were aesthetically beautiful and put together well. Each food item is themed and tastes like real ingredients, no fake stuff! They explain each treat in detail and immerse you in how to eat each tier. I enjoyed nearly each treat! The service was very excellent and welcoming. There were 10 of us and yet I felt treated equal and fair. It was easy to book a reservation and pay when I got there. I am very happy with my time there and I look forward to going again! read more

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I loved the sweet atmosphere and tasty tray of goodies we enjoyed for our Garden Tea. I made a reservation for 3 on a Friday. Food was delicious and filling. Serviced was great! We will return read more

Dragonfly Tea Room - 3 tier tray of sandwiches, scones, and treats - Tea Rooms Near Me - Modesto, California

I would not recommend this place at all. First of all once you make a reservation you need to put down a credit card and if you cancel too late, they charge your card. That is ridiculous. Second, if all of your party doesn't show up, they still charge you for all members of the original booking. Third, the food is not worth the cost of the charge, and there is not really much of a tea selection. Fourth, the service is not friendly nor is it actual service. One thing I do have to say, is that the shop is nice, decorative. But like I always say, you have a try and tell me what you think. Enjoy! read more

Dragonfly Tea Room - Tea Rooms Near Me - Modesto, California

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My friend and I took our daughters here for the November Harry Potter theme. It was sooooo cute. Lots of Harry Potter touches everywhere. Huge selection of teas and the savory and sweet treats were perfect. Really great job with this theme. I'll definitely be back! read more

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Absolutely spot on ambiance, presentation, service as well as one of the most delicious and beautiful afternoon tea towers I have experienced - and I'm including San Francisco and Los Angeles area tea houses. Huge, huge improvement from my first visit in 2019. read more

Dragonfly Tea Room - Three Little Birds - Tea Rooms Near Me - Modesto, California

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I had my bridal shower as a private event here and it was so amazing!! Julie/Jules was the best host/server, she was so kind, responsive, and made the day perfect the food was so good!! Everybody absolutely loved the lemon bars and scones :) the ambiance was fantastic, beautiful inside place with cute decorations. They let us decorate with bridal shower honey and bee decoration which you can see in the pictures! Highly recommend the Thai chi hot and wild strawberry iced teas - SO YUMMY! read more

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This tearoom is a 2 hour drive from my home yet I go there every month for their themed teas. It is worth the drive! The food is always delicious and the atmosphere is wonderful. read more

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I have been here before and each time the experience has been great. Today, Julie was amazing! She made us feel right at home. The person in a red sweater was not very nice (possibly the owner). She was not rude but she was also night inviting. Other than that, the experience was great. The food was good although I prefer my soup hotter. The ambience was quiet considering it was right after Valentine's Day. I would go again because of staff customer service. read more

Wizard themed high tea with its own carefully crafted menu of drinks and thoughtfully prepared food in a small, locally owned business? Sign me up! My friend is a regular and brought me here for Harry Potter themed wonderment. The tea was delicious and I enjoyed the assortment of food, particularly the sausage roll. Dragonfly has different themed events regularly. It would be an amazing place for a tea party! They have their own teas. My favorite is their Sweet Nothings tea. Usually I'm not the biggest fan of white tea, however their blend is wonderful. Great tea place with friendly staff. Will definitely return! read more

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My bridesmaids and family members planned a little afternoon tea for me during the weekend of my wedding, since it would have been difficult to arrange a bridal shower - but it was perfect for me ! We spent a couple of hours here with their tea and snacks. The service was alright, and it seemed like my bridesmaids did not have too many issues reserving a time and table for us all. The food was okay, too. My favorite though were these house-made scones with clotted cream and lemon curd or jam. So yummy ! I honestly don't remember much of the tea I ordered, but I know they have a very large selection, and my in-laws liked the tea. I have four stars because the decor felt a little cluttered and I wish they would have had some vegetarian snacks. But I thoroughly enjoyed my time here and actually would not mind coming back here again ! read more

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My daughters made a reservation here for my birthday, the theme was "very merry unbirthday" which I was so excited for!! As we walked in we were greeted by the owner, and were told to pick any table we wanted. First impression of this place was that it's super cute, clean and very organized. We were given a tea menu, since it was a special customized tea party the selections were already chosen for you, but all the choices sounded amazing! Once everything came out, it was so beautifully set up it's hard to start eating any of it, it's so cute!! Every last little delectable item was super yummy! We left nothing behind! My birthday is coming up again and I would love to come here again!! read more

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I have been coming here monthly for going on three years and I love it! The monthly themed teas are SO fun and delicious every time. The team is fantastic with their theming and it makes the whole experience even better. The staff are all phenomenal and so kind. I never thought of myself as a tea lover and am so glad I tried it out years ago and discovered there's soooo many flavors and ways to have tea. The food is always AMAZING and the scones are my absolute favorite part, yum. Looking forward to many more monthly tea visits! A few of my favorite things: - They create their own teas and you can buy bags to take home - The scones are out of this world - Part of the cost is the experience of having afternoon tea with the person/people you are with and the space you are in. Plus, the food is good and we always leave full. But the experience is so unique and you can't get it in a restaurant or in a cafe even if you can get food cheaper. - THE STAFF. The way they dress up for the theme and the way they care for the guests and present the tea and food. This is truly a special little gem in Modesto that we have no idea how lucky we are to have. There are little things that can be clunky or different because it's a small business and we get so used to doing everything online or with the click of a button - but it's absolutely worth the extra steps and extra rules. read more

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What a treat today was! Wanted to try something new with one of my girl friends. This little place transported us to an afternoon tea party! Our server was dressed like a turn of the century maid, all the tea kettles and cups were unique! The tea was so flavorful and the little treats were tasty! I will definitely be bringing my granddaughter here! read more

Dragonfly Tea Room - Afternoon tea treats - Tea Rooms Near Me - Modesto, California

Love love this place! So fun to go with friends and grandchildren. You've got to experience this place at least once!

Delightful decor, delicious food. Some of the worst service I've ever experienced. Older woman seemed completely put-out the entire time we were there. $90 for a party of two should buy you a little attention. read more

Well it's been a few years since my last visit here and I am even more disappointed than last time I was here. Four of us came for their Christmas Nutcracker Afternoon Tea on a Saturday Afternoon. The service was lacking, we asked for water and never got it, service was very slow and they seemed rushed and not very welcoming. It was $40 a person and we each got 3 bite size savory samples, a scone each, 3 bite size dessert samples two of them extremely sweet almost too sweet to eat. We did get 2 pots of tea for 4 of us. It is cute but very small inside. The owner, I think her name is Judy, was borderline rude and not appreciative of our business at all. This place is VERY over priced almost $200 for 4 people, the food is average at best and service is slow and below average. We could have had a better experience, better service, more and better food at almost any other place in town. I would NOT recommend this place. read more

I visited Dragonfly Tea Room on Wednesday, 10/26/22 and it was my first ever tea room experience. Theme: The theme was perfect for the Halloween season. It was called "A Wizard's Afternoon Tea." The entire tea room was decorated nicely. I decided to dress up as a witch, too. Very fun! Food: The bites were extremely delectable. The one that stood out to me was the Rosemary Lamb Bite. I'm not too much of a huge Lamb person, but it was tasty. The sweets weren't overly sweet and I liked that, too. The chocolate frog was spot on! Service: Judy is the owner and also served my group. She is the sweetest person ever. She always checked up on us to see if we were good. Overall, I had a wonderful experience. I can't wait to come back and join more theme-based tea experiences. read more

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Do NOT miss out on the Dragonfly Tea Room!!! Waking in, I was instantly transported to a world where there was calm, there was beauty and there was TEA! The staff is amazingly kind and friendly, and I love that the dress for the theme! Anne of Green Gables is one of my favorite stories and WOW did they deliver the theme! As a seasoned event planner, I was very impressed. The music playing was from the movies, every nook and cranny had a treasure right out of Avonlea! I cannot thank them enough for such a lovely atmosphere and their service read more

I love the Dragonfly Tea Room! My friend and I drive 2 hours from our hometown to come here because it's such a special gem. The ambiance and friendly service is all part of the excellent experience. We love the delicious tea, sandwiches, SCONES, and sweets. We always leave very happy. Thank you for what you do! read more

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Reading the other yelp reviews definitely helped to prepare me for our trip. First to note--the children's menu, as in another review, does not include the whole list of items on the menu although this is not on the website OR on the menu; it looks like from the menu a child receives the same as an adult. Luckily, because I had read the review, I was prepared for that. Otherwise I would have been shocked. Second to note, you can ONLY tip in cash which I was unaware of until I paid the bill. Luckily I had cash because the server definitely deserved it. The food was delicious! The drinks were delicious! We had a great time and we will go again. read more

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The name Dragonfly Tea room invokes a light hearted happy place to have tea and dessert. Dragonfly Tea room is a great place to bring the men folk and they get to show off a little class. read more

A trip here can be charming if you are patient, manage your expectations, and remind yourself that if we don't support a little culture in Modesto, we will never get more of it. I've been following this business for years, pre- and post-COVID. I remember when the owner was close to shutting down, and was candid about her dismay all over Facebook about how tough things were. Somehow, she turned it around by "running a tight ship" and offering adorable themed monthly menus that make this a cute spot for young girls and doting mothers, grandmothers, and aunties to bond. The good: - The food is generally tasty. Today we tried the afternoon tea and it was all delicious. An assortment of sandwiches, frittata, one scone per person, and four delicious sweets and fruit, plus a personal pot of tea per person was all fresh and flavorful, minus the frittata which tasted cold in the middle. - The tea room is clean, whimsically decorated, and run in an orderly fashion. - The themed teas each month are creative, showing off the owner's imagination and desire to entertain. I believe the themed teas are why she was able to save her business, when many failed during COVID. The drawbacks: - Unless you'd like to order from their cafe menu, you can't just drop in. Reservations must be made 24 hours in advance for either the classic afternoon tea or the monthly themed tea. Not a huge deal if you can plan ahead, but be advised that you must keep a credit card on file and you WILL be charged whether you show up or not. This idea will not sit well with some people, no matter how nice the food or atmosphere are. - The owner's website is a mini manifesto of rules, rules, rules, and thought processes, and generally does not create an air of warmth and welcome. While I appreciate that the owner is candid about wanting to keep costs low and avoiding food and waste, the attitude can be taken rather poorly depending on how you interpret her words. You have to either book the reservations on the website or over the phone, and unless you're on social media, the website is where you can view the tea menus, so it's not fully unavoidable. One gets the sense that the owner finds this business burdensome, and has responded in a neurotic, inflexible manner. - Although there are two kinds of tea menus to choose from (the classic afternoon tea or the theme of the month), everyone at the table has to pick the same exact tea menu. I don't really understand why, since reservations have to be made in advance. Can't they bring two trays? This rigidity probably turns a lot of people off. My spouse and I were curious about trying one of the themes and one of the classic afternoon teas and sharing, but we were not permitted to do so. We had to each eat the same thing. Many tea rooms in this country, and in the UK, do not have such rules, so I'm not sure where the logic is. - Two afternoon teas plus an extra speciality drink came to just over $80 today. We could have eaten a lot more food for that price at many other places in town! We don't mind the price once in a while, but the quality is just barely outweighing the quantity here. We basically paid $40 a person for a few snacks and mini desserts. - I have no idea how to find the cafe menu. It's not on the website or Facebook or Yelp. The owner doesn't easily post it anywhere at the store. I believe she would sell more food items and garner more customers if she advertised her a la carte items better. I know too much about her rules on tipping and cost effectiveness and not enough about what else is being offered if you're walking in the same day. - There's a Sonos machine on one of the shelves but there's never any music playing. Our tea could have used some musical accompaniment. Overall, we continue to support this business because the quality of the food and the fun of the experience (once you're there) outweighs all the drawbacks, so long as you don't personalize them and are, again, on the patient and understanding side. My hope is that over time, the owner relaxes on some of her philosophies and expands her business practices to include more options for patrons. read more

The idea of afternoon seems delightful, but in my opinion it's way overpriced & I would definitely not recommend bringing a child under 10. You pay $18 for them to get a few small treats & tea. The adults get a couple xtra stuff. They bring everything out and there isn't enough for everybody is kinda weird. I paid $60 for me and my son. They should offer more kid friendly options for that price! read more

We made reservations for Mother's Day weekend. I called after my reservation was set and realized there's no way that my 5 year old would eat curried anything, quiche, or some of the odd-choice menu items. I asked for the traditional tea, and the owner confirmed. As noted by everyone - she lacks personality and is monotone in all of her dealings, but she's kind. (Don't let that deter you - her staff is wonderful!) When we arrived she explained that she didn't write our reservation down properly and made excuses for being short staffed. It seems that everything we tried to order she was out of and poorly prepared for. The ambiance is very cute and the food was not bad. My kid ate the two ham sandwiches. The curried ones had no flavor. The quiche was literally eggs and asparagus. However: the deserts were phenomenal! If we had to do it all over again - we'd triple up on deserts and skip the rest! It was a fun outing and I would say the changing decor is very well done, the atmosphere is great, the place is quiet so you can have a conversation and all of the tables talked to each other and that was fun. If you're thinking of a fun, quiet, easy - and not horribly expensive date - this is it! read more

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The apple cider chai was huge and delicious! The halloween themed sandwich & bisque were good, the mushroom coffin was ok(mushroom flavor was strong), we were full and took the chocolate cupcake to go with the merengue bone. Tea rooms are expensive compared to other establishments, going in you should be aware this is an experience more than anything, and to get this culture in the central valey is great! Its cute inside. Reservations are a must. They also offered mimosas fyi. 1 bathroom which is fine because there aren't too many people at once. Clean place. Its a small plaza with plenty of parking. Very cute, themed, cozy place. Lots of teas to buy to go. The staff was friendly and attentive. They even dress the part. It was $35 per person for the halloween theme and I thought that was cheaper compared to others like in San Francisco or London. Take credit cards, I didn't see they offered a tip so maybe its a non-tip establishment? Which would be a great thing here in the U.S. The waitress even offered to take a pic of our group which was nice. I only didn't give it 5 stars for personal reasons, it didn't blow me away, but it is Modesto so that could be unfair of me. read more

Dragonfly Tea Room - The themed menu - Tea Rooms Near Me - Modesto, California

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If you are looking to have tea. This place offers themed teas every month. You must make reservations beforehand. They have a variety of tea selections to go with the theme. The staff are very friendly and it is always decorated so nice read more

Went with a group of 4moms and our daughters and enjoyed the afternoon tea. They gave us plenty of time to chat and the staff was so well informed about all of the teas, it was very helpful! I had an iced white peach tea, it was super yummy! The kids all had their hot chocolate and said it was delicious! The presentation was beautiful. From the actual teacups and teapots to the food arrangements. There was a food item i just could not enjoy, one of which i believe was a corn gazpacho.‍ Any-who, it was definitely an acquired taste & that was just a taste none of us had, it left a bad taste, but thankfully we had the biscuits to wash it down with! Their biscuits are amazing! Especially with the Valley Cream! This was a planned tea date for our girls. The experience is great for $25 for mom and daughter(under 10 to share food), but we all still left hungry. So plan on lunch after this! read more

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We went in for a themed afternoon tea. It's a set price per person, which we were ok with. We had two adults and two children. The food was tasty even though the portions were tiny. When they said sandwich, it was a quarter of a sandwich, and the salad and soup were about a quarter of a cup each. The tea was delicious though. What earns the low stars for me is the fact that we got hit with a huge disappointment when the food arrived. We noticed the food items were not equal in number to the amount of people we had. For instance, there was only two each of the soup, salad, macaroons, chocolate mouse, puff pastry. The server pointed out that there is an asterisk on the menu next to three items. Those are the only items of food that they serve to the children! They only get a quarter of a sandwich, a scone, and a Madeline cookie. For $16! That's bull. I double checked, nowhere on the website does it explain that. That is some deceptive b.s. read more

Dragonfly Tea Room - Menu with asterisk next to the item kids will get for $16 - Tea Rooms Near Me - Modesto, California

The time we spent at Dragonfly Tea Room was exceptional and therapeutic. We always enjoy inviting friends and family. The setting is very heartwarming and the atmosphere is so beautifully decorated with teacups, teapots and different variating themes throughout the year. We always come back and share time with new friends and company and recommend the location anyone who enjoys such a classy setting, good food and tea! read more

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The sweetest tea room in our local area. What a beautiful time we had today. Our server was attentive, kind, and helped us make great selections. This is not the place to "fill up". The whole idea behind a tea room is to sit, visit, and spend time together. It's an adorable place to catch up with friends or celebrate someone who matters to you. I have been here at least 3-4 times now and each time I leave so happy that I went. Thank you Dragonfly Tea Room. You are a great spot to gather, celebrate, and love on the people you're with! read more

Customer service was classless and distasteful. A bit of background on me: My wedding was The Queen's Tea Room themed. I have planned outings to the Huntington Library's Tea Room on multiple occasions. As for this "establishment": WELCOME TO THE GHETTO TEA ROOM EXPERIENCE. This is the kind of business that makes the Central Valley a perpetual image of WANNABE. This place...advertises TERRIBLY and has TERRIBLE service. I wanted to try menu for lunch before making a booking for a future Saturday reservation with my son for a tea room experience. I was going to order: 1. Cucumber Avocado Sandwich ($11.00) 2. Quiche Lorraine ($14.00) 3. Scone ($5.00) 4. Almond Tea Cake ($4.25) These prices were based off of their website. My first call was around 10:45am......it rang through to voicemail. The second time I tried, someone picked up and hung up on me. The third time, someone picked up and just left their receiver on to where I could hear EVERYTHING going on in the background. While I had my other line and cell phone going for a working lunch, I decided to let this game go on for as long as this needed to go on.......25 minutes.....PEOPLE. At 25 minutes, someone just hung up the phone. SO, I tried to leave the voicemail with work number.....NO ANSWER...... SO, I tried to reach out via "contact us" on their website...NO ANSWER This place is WAY TOO PRETENTIOUS for their advertised britches! No duchess would ever tolerate any kind of this behavior. The website advertises the ability to call and order for pickup when, REALLY, this was not the case. SO....FIX IT if you aren't going to do call-in pick-up orders. There are so many more measure of customer service that this business could employ....but IT WOULD TAKE AN ESSAY! What is wrong with these people? read more

They need more helpers and the cafe. The poor lady was all alone. Not a good menu . The atmosphere is okay. Could use some classical music softly playing. A better menu other than mayonnaise and cucumbers. And a few shortbreads. Should work harder on a proper menu and get more help. read more

My best friend and I came here for the first time to celebrate her birthday and Galentine's Day. This place has two options for afternoon tea - classic or seasonal. We chose the seasonal option and this month's theme is Parisian. The food was pretty good and it was just enough to eat. People next to us had the classic option and it looked really yummy! They also have a huge selection of teas and we ended up ordering two more pots of tea. This place really shines on their tea and we enjoyed each one. We ordered purple papayaberry herbal (hibiscus, butterfly pea flower, apple, rose hips, orange, papaya flavor, blueberries, strawberries, and blackberry), sweet nothings white (peach, apricot, and lavender), jasmine, and vanilla green tea. We're green tea fans and we loved their jasmine. Also, the service here was amazing. We had Gabriella and she was so kind, sweet, and dressed to the Paris theme. The place is also very adorable and gorgeous! We definitely want to come back to try the classic option and to try their future seasonal themes (they do a Harry Potter one!). I think this would also be a nice place to hang out and just have some tea! You have to make reservations for their afternoon tea and I did it by emailing them and you can prepay for the reservation (ask to do so in the email) which made it convenient. They'll send you an invoice that you pay online. Also, they say that they pay their workers a fair wage; therefore, you don't need to tip. So I appreciate that they pay them fairly! read more

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Wizard themed tea time was a memorable experience for the family. Tea and pastries were scrumptious! read more

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What a charming experience! My daughter and I visited for afternoon tea and loved every minute! The tea and food were SCRUMPTIOUS and the service was excellent. I loved how the theme was thoughtfully woven into the details of the decor, tea, food and baked goodies. We thoroughly enjoyed our afternoon at the Dragonfly Tea Room and will definitely be back! read more

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Having experienced a Tea Room in the U.K. a few years ago we have been wanting to try this local Tea Room and luckily got a gift card for Christmas. We finally stopped and walked in last week. We noticed the place was completely empty and immediately upon entering we were asked if we had a reservation (we were disappointed in that we did not know this was required) strangely, in addition, we were looked at like we didn't belong in this establishment. Although we were told reservations were required, it did not show this requirement on the entrance, only other information about the establishment menu, hours etc. and were told it is in the fine print. The ambiance looked nice and we still made reservations for the following week and were told to pre-pay for our meal which we did that day. When we showed up for our reservation, we noticed only 2 other people there sitting up near the front, yet, when we were seated, we were directed to a table in the back near the bathrooms? (Humm,..ok?) We were given a menu to pick our tea (quite an extensive list to choose from) and were each given a small tea pot to have before our meal. When the food tray arrived, the small sandwiches were ok, (bread was a little dry) however the desserts were tasty and the homemade jams were tasty as well. Throughout the meal we were never asked if the food was good or if we needed more tea and basically felt a little ignored. Therefore, I am giving a 2 rating today for the following reasons. The cost ($72) for my wife and I, we would have expected a little better service and attention from the staff. We also found it very interesting in that we overheard a caller making a reservation (for 1hr later) Strange? We were not offered that option when we first showed up. As we already pre-paid, we finished our meal and got up to leave when we hear the waitress loudly say, "You have to pay!" This was a little embarrassing as the whole room heard. We explained we had "pre-paid" our meal last week. She reviewed her reservation book to confirm and was ok. Lastly, it states they have a "no tipping" policy, we did decide to leave a tip for the staff. We would have liked to give this establishment a higher rating but they need to pay more attention to their customers. read more

This is nestled in the neighborhood I grew up in. I remember when the building was a laundromat ;ut was that since I was little. I saw them building the dragonfly Tea room with excitement. It took us a couple years to get here, but today my daughter and I went just after lunch time. There was no one in there, and when we walked in we are immediately asked if we had made a reservation? I looked around at the empty tea house, and thought that probably wasn't the best introduction. After I gave our hostess a curious look, she pointed out that if you have reservations the table is set up and reserved ahead of time. We were brought cold water in nice glasses, while we decided what we're getting. That was nice. The decor was eclectic and mismatched as was the dishware. My daughter and I both noted that the chair wasn't particularly comfortable. There was some lovely art on the wall, one piece I probably will go back and buy. We decided on what we wanted, I decided on Earl grey tea with vanilla, and asked for milk on the side. my daughter got a matcha latte iced. for snacks, she got the mint cheesecake, and I got the avocado toast with cucumber and feta cheese. The food was certainly a disappointment. my daughter's cheesecake was frozen, she was thinking it was ice cream. my avocado toast the bread was stale, tasteless, and I'm not sure it was toasted? The avocado cucumber and feta all seemed fresh but there was a vinegary taste to it as well? My daughter was impressed with her latte, mighty was okay, was served just above lukewarm and I'm not certain it was the right flavor. I had to ask twice for milk. We wanted to like it more. Not sure when or if we will go back. read more

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We've been here a few times (and are coming again on Saturday). It has been wonderful every time. Great food, fun themes, and friendly staff every time. read more