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Downey, CA

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Downey Signs and Banners

3.0 (4 reviews)
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Services - Downey Signs and Banners

Copymaking services

Printing

Scanning

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Reprox Media

Reprox Media

(25 reviews)

Super fast, super friendly, very professional. I would 100% recommend. I usually go for my printing…read moreneeds to staples, but this will surely become my go to store from now on.

UPDATE after the business response: The first invoice was not received because my email address was…read moreentered incorrectly on their end. I had already emailed my label artwork from my correct email and specifically asked that the invoice be forwarded to that email. When I finally received the invoice, it did not contain a payment link or instructions. I emailed asking where I could make payment and received no response. I was actively trying to pay. I was also specifically told my order would be ready Friday before 12 PM. This is why I disagree that this was simply a matter of 'expectations not being aligned.' My review is about the lack of communication and follow-through Really disappointing experience. I contacted this company a couple of days ago to have labels printed for my small business because they're local and only a few minutes away from me, and I really wanted to give them my business. From the beginning, the communication was unorganized. I was told I would receive an invoice, but I never received one at first. I followed up and even stayed on the phone trying to get everything handled. When I finally received the invoice, there was no option or link for me to actually make the payment. Despite that, I was specifically told my labels would be ready Friday before 12 PM. I called Friday morning because I was planning to pick them up, only to be told my order hadn't been done because they "never received payment." I explained that I was never given a way to pay. Only THEN was I told they could send me another invoice with a secure credit card payment link, and now suddenly my order wouldn't be ready until the end of the day. That was the last straw for me. I had already followed up multiple times and was trying to PAY them. I shouldn't have to chase a business down to give them my money, especially after being given a promised pickup time. I ended up telling them I would take my business somewhere else. I really wanted to support a local company, but unfortunately the lack of communication, follow-through, and organization made this experience way more stressful than it needed to be.

Staples - BOOKMARKS: COLOR  DOUBLE-SIDED.  8 CUTS

Staples

(101 reviews)

I come to this Staples pretty often, and I really want to start by giving a shoutout to the…read moregentleman with the glasses and beard who usually helps in the printing area. I seriously wish I knew his name because he is ALWAYS so helpful, patient and makes the entire process so much easier!! I came in on what seemed to be a pretty busy day, so I completely understood that there was going to be a little bit of a wait. The lady working in the printing area was also being super patient and attentive with the guest she was helping, which I really appreciated seeing. Unfortunately, my experience with another associate wasn't nearly as great. I was waiting to get some assistance with emailing and printing something because I wasn't exactly sure what size or format I needed. Instead of asking what I needed help with, a gentleman wearing plaid came up and basically told me I could do it myself on the printer. Which, yes, I'm sure I could have, but the entire reason I was waiting was because I needed someone to actually guide me through the process lol. I wasn't looking for someone to just point me toward a machine. I was looking for a little assistance so I could make sure I was printing everything correctly. I understand that it was busy and everyone was trying to help guests as quickly as possible, but I feel like there's a difference between offering a solution and making someone feel like they're being brushed off. Even just taking a moment to ask what I was trying to accomplish would've made such a difference. With that being said, the gentleman who rang me up was AMAZING!! He could clearly tell I was a little irritated, but instead of dismissing how I felt, he acknowledged my frustration and apologized, which I genuinely appreciated. That's the kind of customer service that really stands out to me. Overall, I really want to give credit to the cashier and the two associates who consistently do such an amazing job in the printing department. You guys seriously make the process so much easier and your patience and kindness don't go unnoticed!! As for the gentleman in plaid, I just hope moving forward there's a little more effort put into understanding what a guest actually needs before directing them elsewhere. Sometimes people aren't looking for the quickest option, they're looking for someone to actually help them. :)

It's Always clean and meet. The staff is extremely helpful!! Today Adrian helped me when I needed…read moredirection how to properly send an item back to Amazon .

Downey Signs and Banners - copyshops - Updated October 2026

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