He gave me reasonable price that was fraction what every other person gave me. There was some extra…read moreproblem and didn't charge anything for 3 re-touch work he did.

Rudest, most expensive watch place ever been to. I probably have about 40 watches, from the…read morecheapest to higher end. I say that only because I know watches. 8 years ago I went to this guy and bought a Citizen Eco Drive. Still doesn't work to this day. But I decided to give him another try, especially since reviews were positive. Same rude guy, same highway robbery. Every part of the interaction was unpleasant, from his tantrum because I didn't have my slip, to the amount I asked to have done, to my questioning the $60 battery replacement, to his tossing my watches face-down on the countertop. If you'd like to be verbally assaulted and feel like paying exorbitant prices, this is the place for you

This store is just amazing. I needed to replace the battery in two of my Tag Heuer watches. To…read morereplace the battery and preasure test the watch cost only $25 per watch. The guys completed the task in less than 15 minutes. That was outstanding!! I'll be back again for sure.

I stopped in to get a new watch sized a few days ago. I decided to bring three other watches that…read moreneeded batteries. The service was friendly, fast, and very affordable. The team took care of me in just a few minutes while I waited. Wandering throughout their showrooms was a treat for the eyes, with hundreds of clocks from 300-year-old antiques to an ultra-modern, sleek interpretation of a floor clock. Everything about my experience here exceeded my expectations and was very modestly priced.

Came into ED Marshall today and their remodel looks amazing. Very bright, very clean and…read moreprofessional. Had 5 batteries replaced in watches and a link removed from a Rolex. Service was outstanding Very impressed Thanks EDMarshall We appreciate it

1 Star -- Extremely Disappointing Experience…read more I'm extremely disappointed with my recent experience at E.D. Marshall Jewelers, especially because my family has been doing business with them for three generations. On March 7th, I had an appointment to have my Rolex appraised. Sergio assisted me and provided two options: an outright purchase price or a consignment price. I chose to consign the watch based on the information he gave me, including his assurance that he believed the watch would sell within about a month. When I left my Rolex with them, I was given an extremely generic receipt. There was no detailed description of the watch, no itemized breakdown, and no clear consignment terms--literally just my name and a handwritten quoted price. Looking back, I should have questioned this immediately, especially considering the value of the item I was leaving in their possession. One month turned into more than five months. By August 15th, my watch still had not sold. What made the experience even worse was the lack of communication. I would email Sergio and sometimes go weeks without receiving a response. When you entrust a business with a Rolex, you should not have to repeatedly chase someone down just to get an update. Before picking up my watch on August 15th, I asked Sergio if E.D. Marshall would honor the original outright purchase price I had been quoted in March. He declined and offered me approximately $2,000 less, telling me that gold prices had gone down. I found that explanation extremely disappointing, especially since my original appraisal and consignment involved a Rolex watch--not simply scrap gold. When I arrived to pick up my watch, Sergio was there. After more than five months of waiting and poor communication, I expected at least some acknowledgment of how the situation had been handled. Instead, he simply retrieved my watch and sent me on my way. This is especially disappointing because I'm the third generation of my family to purchase jewelry from E.D. Marshall. There was a history and level of trust there, which made this experience even more frustrating. Unfortunately, that relationship ends with me. Based on my experience, if you're considering selling or consigning a valuable watch, I would recommend going somewhere else. Five months of waiting, little to no communication, inadequate paperwork, and then an offer $2,000 below the original quote was a complete waste of my time. E.D. Marshall is not the business I remember it being, and I will not be returning.

Brad is a great guy and a great watch repair genius ! I am a…read morerepeat customer. I got a watch as a gift, took it over and Brad adjusted the band spiffy quick! I will continue to be a repeat customer and recommend Brad to anyone who needs watch service

Brad is great! He does free fittings. I've been going to him for the last two years, and he has…read moreserviced over 100 of my watches. Nice guy too!

Mary Ellen is always happy to help me. I typically buy watches online, and they always help me to…read moreremove links. The service is fast. I looked at a few of the watches, they are competitive prices. I am definitely coming back to purchase my next watch.

GemTime is the real deal…read more Came in to get some holes punched in my watch band and have it cut down to size. I walked out absolutely blown away. The work they did on my band was so clean and precise it looked like it came straight from the factory. You genuinely couldn't tell it had ever been touched. And to top it all off, they took care of it completely on the house. That kind of generosity says everything about the character of this place. Beyond the service, GemTime has an incredible selection of high-end watches, and their prices are genuinely the best you'll find, especially for the caliber of pieces they carry. The staff is friendly and professional -- they know their stuff without making you feel pressured. Whether you're shopping for a serious timepiece or just need a quick adjustment, GemTime treats every customer like a priority. Highly recommend -- this is my watch store for life.

consistently amazing work on my shoes. he can bring back to like-new condition on just about…read moreanything.

Benny is very Customer service oriented and so helpful. Would recommend him. Nice guyread more

Time is of the essence, that's why I'm so glad I found Master Watch Repair. They're quick, honest,…read moreand do quality work! After calling around to numerous places to ask if they could fix hubby's Diesel "Batman" watch, everyone told me they couldn't do it or didn't have the part that broke. I walked into once place, hoping they'd be able to help but was told they couldn't -- they DID however, refer me to Master Watch Repair. Sure it was a bit of a drive, but I'd do anything for my man so I went and dropped off his watch. The watch repair man knew exactly how to fix the watch just from one glance at it (super knowledgeable!) and told me he could have it done the same day!!! Hooray! I dropped it off and could barely wait to pick it up and surprise hubby that his watch was fixed! When I picked it up it was superb -- and the batteries were even changed (I didn't realize it had also stopped working, lol). Extremely happy with the work and reasonable price! I highly recommend this shop -- don't even waste your time going elsewhere. The only thing is that it is cash only, so be sure to bring cash with you.

The lady is EXTEMELY rude and Unprofessional. They only take CASH which was NOT pointed out to me…read more They talk about there customers in there own language. She even tried to give me someone else's watch. Avoid this place. There are other choices

I had an amazing experience at The Jewelry Hospital! I walked in with a watch that needed a link…read moreremoved, and they had it taken care of in just a matter of minutes. The staff was incredibly friendly, professional, and took great care of me. The customer service was outstanding, and I really appreciated how quickly and efficiently they handled everything. I highly recommend The Jewelry Hospital and will definitely be back!

Ring repair, sizing, stone replacement, necklace into bracelets ... all the work I had done was…read moreprofessional, beautiful and reasonable.

Always come here for my batteries and repairs. Just had an IMPOSSIBLE watch band removed,they…read morewouldn't give up! Definitely recommend

Great fast service. Affordable! I highly recommend smile jewelry for watch repairs and or products!…read moreHe did a great job fixing my Rolex!

Keith Hinrichsen is an amazing find in this day and age. Had his store for over 20 years and many…read moremany loyal customers. Now he travels in his state of the art Mercedes that he converted into jewelry Repair center. If you have items you need fixed or repaired or designed from scratch Keith is your man. Old-fashioned pride and doing good workmanship he will not disappoint you. 623-734-6319 call him to book an appointment he comes to you.

Wow what a great service. He came to the house, did a great…read morejob on some watches out in his mobile shop (cool van/truck with a shop in it). Brought them back to the door once completed. And his price was equal to or less than the shops that I have used in the past. I definitely with use this business again. Thanks!