Time is of the essence, that's why I'm so glad I found Master Watch Repair. They're quick, honest, and do quality work! After calling around to numerous places to ask if they could fix hubby's Diesel "Batman" watch, everyone told me they couldn't do it or didn't have the part that broke. I walked into once place, hoping they'd be able to help but was told they couldn't -- they DID however, refer me to Master Watch Repair. Sure it was a bit of a drive, but I'd do anything for my man so I went and dropped off his watch. The watch repair man knew exactly how to fix the watch just from one glance at it (super knowledgeable!) and told me he could have it done the same day!!! Hooray! I dropped it off and could barely wait to pick it up and surprise hubby that his watch was fixed! When I picked it up it was superb -- and the batteries were even changed (I didn't realize it had also stopped working, lol). Extremely happy with the work and reasonable price! I highly recommend this shop -- don't even waste your time going elsewhere. The only thing is that it is cash only, so be sure to bring cash with you. read more

The lady is EXTEMELY rude and Unprofessional. They only take CASH which was NOT pointed out to me. They talk about there customers in there own language. She even tried to give me someone else's watch. Avoid this place. There are other choices read more

I need to express how GREAT is to have a Watchmaker close by, specially if you're a serious collector. Also if you have a everyday watch that needs battery and seals and need service here is the place to be. Leonard acknowledgment in service and attention goes above and beyond expectations. I have been taking all my watches to him for repairs and or services and I have received nothing but the best quality service and warranty. Very, very please with his service and courtesy KUDOS!!!!! read more

I brought my watch in for a new battery. They did that and cleaned the watch. Excellent work.

Took my Tag Heuer Sel in to get resized, the face straightened, new battery, and the bezel fixed and was told everything would be fixed except the bezel because that part was more expensive and I didn't want to pay that much to fix it. I just picked it up and the watch is perfectly cleaned and fixed back to original condition, plus he even found an old part to fix the bezel and didn't even charge me for fixing the bezel. I will absolutely be returning! Very thankful! God bless this business! read more

No refunds at this business even if the watch band you bought from them is ill-fitting. Owner is brash and unfriendly and only takes cash payments. Will not be back for sure! read more

I brought in four watches for battery replacement, a Tissot to have the hands aligned, and an Omega to be authenticated. The price was great, the work was done quickly, and the service was friendly. Lenny has a reputation as the best in the business and I have no reason to doubt it. Highly recommended. read more

Worst experience, owner was very rude and tried to rip us off. He wanted $280 to replace the battery... and then walked away from us when we had questions without saying a thing. Ridiculous. read more

I had a watch with a broken link- nothing super fancy, but it was a really great watch and had strong sentimental value. I brought it and another watch here (the other one was just for resizing) and they were extremely helpful. They only take cash, and the charge was $20. After resizing the one watch, I showed him the broken one. He took it to the back, took the broken link out, fixed it back up, and gave it back to me... and somehow it fit even better than it had before!!! And he didn't even charge me any extra for it. I had given up hope on getting my nice Vestal fixed up, but the good people here made it happen. Bless y'all! read more

Excellent shop! They immediately helped me, and replaced the battery within 15 minutes. It was $20, and they only take cash. Usually I replace the battery myself but with this particular high-end watch I was more comfortable having the experts do it. The quick and quality service was appreciated. It's a local small business, which I was happy to support and will continue to do so with the rest of my watches. read more

Traveled to Phoenix to visit family for July 4th and realized the battery stopped in my RADO. Brought it to Fast Fix, they wanted to charge $89 to replace and needed 4 hours. I didn't have 4 hours and found this Yelp! Review and thought "seems legit." Brought the watch in, quoted me $45 (cash only). I dropped it off and asked "You obviously pressure test the watch, right?" Answer, "yes." A couple hours later,as I picked it up I asked again, "You pressure tested it right?" Answer: "yes." (Why would I think otherwise?) Picked it up a couple hours later, it was running all seemed well. I flew home and wore the watch today for the first time in a humid climate, the watch was not pressure tested and humid/moisture got into the watch. I did not run it under water, submerse it in water, swim with it... I merely wore it to breakfast, looked down and saw the moisture spot under the crystal. Would not recommend taking my watch to this business. If you work on the high end watches he boasts about, you should be able to do a basic battery change and seal the watch up without issue. Ps Had I paid with a credit card, I would have disputed. Probably why the "cash only" policy is in place. read more

Master Watch Repair - Watch Repair Near Me - Glendale, Arizona

Repair watch bracelet. Fixed it quickly and didn't charge me. Very satisfied and would recomm,

I brought my Tag Hauer Calibre 16 Day Date ?Chronograph to Lenny after it stopped working. Couldn't even change the day or date. It took a while to get the parts that were broken but when Lenny finished the complete overhaul it looked like a brand new watch. HE REALLY DOES SUPERLATIVE WORK. HIGHLY RECOMMENDED. read more

Master Watch Repair - Tag Heuer Calibre 16 Day Date Chronograph - Watch Repair Near Me - Glendale, Arizona

I just picked up my Omega Seamaster 300 which I dropped off 2 weeks ago for servicing. Its now running perfectly and is warranted for a year. Lenny knows watches and was recommended by a jeweler in Scottsdale as the only place to take high-end watches. We are fortunate to have this service available in the Phoenix area. read more

Master Watch Repair - Master Watch Repair - Watch Repair Near Me - Glendale, Arizona

The stem and crown came out of my old Tag Heuer chronograph. Took it Master Watch Repair and was told it would be $1,200 and 1 month turn around for the repair and servicing. I was shocked at the estimate but almost agreed until I was asked for a cash only deposit and that this would be a "Cash Only" transaction. I said this doesn't feel right and took my broken watch and left. What brick and mortar business operates like this today? BTW, I'm not sure my old watch is even worth $1,200. read more

Found a wonderful place to get my watches repaired and the batteries replaced. Great service great prices!

I have been taking my watches to Lenny for over 10 years... From the beaters to the keepers, Lenny provides the highest quality workmanship at reasonable prices. Lenny first priority is customer satisfaction. If you don't want to send your gear to the factory, Lenny is your best option locally. read more

A+ Service! The people here are very nice, friendly and professional!! I came in to get some links taken out of my new watch. I was greeted when I walked in. When it was my turn to be serviced...he was quick, fast and affordable. I will always come here for watch service and I will most definitely recommend this place to all my friends!! read more

I have a Elgin mechanical pocket watch that was made in 1899, which had a broken crown stem and a few other issues. I just spent $250 at another watch repair shop that couldn't get things right with it. However, I brought it here and they did a masterful job in bringing this watch to its former glory! The watch works wonderfully and I am SO happy I came here. I will never go to another watch repair shop again. I would recommend this business to anyone and everyone I know. Please bring ALL of your business here, they work very hard and produce such great results. read more

Master Watch Repair - Watch Repair Near Me - Glendale, Arizona

Date wheel issue is fixed and the watch works perfectly. Exceptional customer service. If you have a mechanical watch that needs repair and want a local watchmaker to work on your watch, this is where you should go! read more

Master Watch Repair is an owner operated business. I had 4 antique pocket watches overhauled here by the owner, Lenny. They were: an Omega from 1913, 2 Elgin's from 1903, and 1927, and finally an absolutely beautiful Hamilton 992B Railroad Grade pocket watch from 1941. Each watch was completed within the time frame promised, or earlier. Lenny did an outstanding job in overhauling and reviving these valuable pieces of history. When you have something as rare and valuable as a pocket watch, it takes a highly trained, educated and experienced professional with the test equipment and tools to properly disassemble, clean, and lubricate each individual jewel, and gear shaft. In the late 1800"s, and well into the early 1900's, almost every Jewelry store had a skilled Watchmaker in their employ, but they are becoming more and more difficult to come by in this high tech day and age. Each watch came out of his shop in perfect working order, just as they were in the early 1900's. I am very impressed with his extensive knowledge of these timepieces, especially since Lenny also does custom jewelry, jewelry repair, modern watch repair and servicing, battery replacement, and buys gold! Just by watching him work on these timepieces, you can tell he loves, and is very proud of his work. I also sold him some of my old gold rings, and was given an excellent value for them. I highly recommend this shop for all your watch and jewelry repairs. Your valued timepiece could never be in better hands, than those of someone who enjoys working on them and stands behind their work. Avoid the franchised jewelry repair shops, and put your trust in someone who has the mentality of a small business owner. Excellent prices, exceptional work, and an asset to the Glendale, AZ community. read more

I've taken a few watches in for batteries etc., but out of curiosity I took my grandfather's 100 year old Longine in. The watch hasn't worked in at least 40 years. They looked at it and determined nothing wrong with it that a cleaning wouldn't fix. They did so and watch is beautiful and works perfectly. I am so grateful! read more

I had taken my husband's watch which seemed to just need a new battery to another jewelry repair place that seemed to have a good reputation because it is an expensive watch. They said it was not the battery but it was in need of a cleaning and oiling. (BTW, the watch was basically brand new and had not been worn very much.) They wanted $92 for the cleaning! . My instinct said to go else where. I am SO glad I did. I went to Master Watch Repair because of the other good reviews. After looking at the watch, he quickly determined that somehow a coil circuit had been damaged - possibly when the case was pried off at the previous place. ( I can't prove this, but the previous place are the only ones I had ever taken this watch to.) Anyways, the owner immediately saw the problem and fixed it within 10 minutes and installed a new battery. Now it works like new! The owner was VERY knowledgeable and trustworthy. He specializes in watch repair and is excellent. His price was very reasonable. He also does jewelry repair so I will go to him when the occasion arises. A couple of points if you go. His sign out front says Watch and Jewelry Repair. It doesn't say Master Watch Repair (but he is a master at repairing watches!). Also, he only accepts cash. I HIGHLY recommend this place! read more

Very helpful service, I only needed a new battery but he went ahead and tested the water proofing for me and verified that i had a sapphire face as well as fixing the time and date after the service which can be annoying since i have two timezones on my watch. Also gave me a year discount on the battery incase it goes out again. Cash only and does jewelry work too. Nice guy and a great experience with quick service. read more

Went here today as I have been looking for a skilled watch shop. Lenny has a nice shop. I collect vintage watches especially swiss bulova and he is very knowledgeable. Today I had my vintage IWC 18k 89 with a stuck watch band. It required a cut to remove which I was afraid to do myself as the watch has high value. He did a quick fast fix and put on my new ostrich band. I plan on trying him on a redtoration project soon on a watch Im bidding on. read more

The only place I take my watches. He is fast and reasonable. Not overpriced like some places. Always does a good job. read more

I am so happy. He got my watch to work that haven't been working for two years. Everyone wanted so much money to do a simple thing so I kept holding off. He did it for 20 dollars. I highly recomend Lenny. He defiantly knows watches. I'm bring back two more read more

I took 19 watches in for repairs. Great service and great pricing. He quickly fixed a band that other repair shops said couldn't be done. When I need more of my watches repaired you can be sure I will head back for help with my collection. read more

I took my automatic watch in for an overhaul and he said it didn't look like it needed one. But, it was not autowinding and stopping frequently even with manual winding. He quoted $250 - CASH. I left the watch and got it back quicker than promised. Paid CASH and left. The watch only worked for a few weeks and then was worse than before. I subsequently took my watch to another shop. They opened it up and showed me that there was still dirt inside. Master Watch Repair didn't do anything, but charged me $250 - CASH. The other shop quoted me $250 for an overhaul, then checked and said a complete new movement would only be $200. I went with the new movement and everything is great with my watch now. BUT, Master Watch Repair took $250 CASH from me and didn't do anthing. Why CASH? So the income isn't reported? So customers can't come back at them through their credit card company? I don't know, but I WILL NOT use this company again and would warn everyone else to BEWARE. read more

Leonid is the greatest, the most efficient, talented, and skilled watchmaker I have ever encountered and whom you NEED to take your timepiece problems to see. Let me preface my review about my classic, PVD black, Lum Tec watch with a brilliant automatic Russian movement that unfortunately stopped working in recent months. My father bought this limited production watch for me as a graduation gift 5 years ago, and I was heartbroken when I encountered several problems with the movement and the date counter. After taking my watch to 2 other watchmakers, both of whom took MONTHS out of my time, shipping back and forth to another watchmaker, ordering "parts," spent a good $500+ on repairs, and the other watchmakers STILL couldn't get the movement on my watch back to original factory working shape. I found Leonid on Yelp and since I was all out of luck, I figured it couldn't hurt to see him. After dropping my watch off to him, he gives me a call back within less than a week's time , tells me the repair is already done and I can come by to pick it up at my convenience. Leonid was clear, concise, explained what happened, the repair job he made, and even divulged to me that the previous two watchmakers DID NOT clean the gears as they had stated they had done on the notes they had left me. I was livid! So I learned something new about the watchmaking and repair business. There are MANY "shady" and unscrupulous watchmakers out there, so BE CAREFUL whom you take your watch to for repairs. Leonid did a fantastic job for me, I cannot vouch highly enough for him as he is a man of his word, very detail-oriented, and most importantly, very considerate towards his clients' timepieces. I cannot recommend Leonid highly enough! I will be coming back to see him should I have any problems with my timepiece problems, and you NEED to do the same as well for your watches! read more

Lenny is the best watch repairman in the country, hell in the world. He's certified/trained in some of the biggest brands and is a master at the most difficult tasks. Any person who had an unpleasant experience must have been in the wrong themselves and needs to check themselves heavily. Lennys prices are 100% the best and cannot be beat, plus you are paying for the best quality service every single time. You'll regret taking your watch or jewelry else where, because you'll end up right back at Lenny's shop. He knows what he's doing! read more

Amazing service. This guy knows what he is doing and is so efficient while doing it! He's super friendly and kind to everyone - his hospitality will surely make your day! He is extremely knowledgeable and talented and I am glad I know where to go thanks to his business! read more

If you enjoy someone who looks at you like they're doing you a favor, and you like paying double what you're used to paying..... then yeah you're really gonna love this guy....... Not! read more

Lenny repaired my wife's Lady Breitling watch including making a gold fitting that had fallen off. Sending it to Breitling from my experience is time consuming and expensive. He has overhauled two old pocket watches using a host of spare parts and in one watch actually repairing a broken gear. He is a master watch repairman in the real sense of the word. He has changed batteries in my battery watches as well. Always trustworthy. Will continue bringing watches to him for repair. read more

Fantastic work- had Lenny find the Swiss part and have my Tag Heuer battery replaced within a day for an affordable price. Better alternative than going to the mall- but be prepared to bring cash because it is a Russian business! :) read more

The store and owner are 5 stars. Went there to find out how to take apart a 100 year old pocket watch. The owner looked at the watch and had it apart in 30 seconds. I told him I would pay him for helping me and telling me the value of the watch. He gave me all the info and would not take any money, that is super customer service. I would recommend this shop to anyone. read more

Fixed up an old Soviet Watch i had. Excellent service!!!

Wonderful to do business with. Very knowledgeable and great pricing for repairs. I've brought several watches for battery replacements and repairs and I have no complaints. read more

Lenny was really knowledgeable and took great care of my watch when I dropped it off for a battery change. I'll use his shop from now on... I had been using a very exclusive (expensive) jeweler on Camelback. Friendly and prompt service from a certified repair shop- highly recommend! read more

I moved from Pennsylvania to Phoenix two years ago, have a nice watch collection, and went to Yelp to see if I could find a quality local watch repair shop that was not in a mall, nor was just another jewelry store trying to get you into their front door. This is how I found Master Watch Repair. Every experience I have had there has been terrific! Lenny is an old-school watch guy who is very knowledgeable and does top-quality work for a reasonable price. I never hesitate to take my most valuable watches to Lenny for repair and servicing. He and his shop are a dying breed, but are certainly a credit to Phoenix! read more