Incredible selection of high quality thrifted items. Extremely organized by size and type of…read moreclothing

Absolutely do NOT recommend this place. As someone familiar with the resale world, whenever I do…read moresell I typically use clothes and handbags that are less than 6 months old and top quality brands. I went in the store and not only were the girls at the counter rude and standoffish, but I had to keep asking them how the processes worked because they refused to communicate. After an oddly brief looked through of my items, they claimed that my items were "outdated" and unsellable?? I'm pretty sure 6 months isn't outdated? Plus isn't this a thrift store? It was condescending and an unnecessary thing to say to anyone. even if my clothes had been older than they were. Honesty hire better staff and outline a better procedure for what sellers should expect. But I highly doubt that will happen with this place. The owner of the store doesn't do too well with constructive criticism, as seen in her response to this review from a few months ago. Plus I have a feeling she deletes other negative reviews. Don't be surprised if mine gets deleted.

Great selection of clothes and the staff is nice and friendly. Like all Nordstrom stores though,…read morelines can get pretty long though is my only complaint.

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I was looking for a thin black wrap to go over sleeveless dresses for when my younger friend…read moredressed up. Windsor was recommended by another store! The sales lady there didn't say hello, or offer to help, so I looked at everything to find the wrap. This shop is for young people. There is a little bit of everything, and now Homecoming dresses were hanging. I liked looking around. The prices were decent. The quality was good. The styles were acceptable. I found several wraps, and chose a dressy one. Glad I looked here.

Hi I was shopping at windsor yesterday a dress for a wedding I have coming up and one of the girls…read morethat checked me out made some werid comments to me. She told me to do a spin to me and my friend which we both did and she proceeded to say " bow down I am ur queen". I don't know if she was trying to be funny but I left that store feeling very uncomfortable and suprized that's how there employees talked to people! This wasn't the only said to us that made us uncomfortable but it was very unprofessional.

This is a fairly new Ross in the Golden Gate Plaza. If you're really in a shopping mood and saving,…read morethere's also Marshalls in this plaza. This Ross has a pretty good inventory if you're on a hunt for women's jeans or household goods. I would say it's the better of local Rosses. Few standouts. The store has a lot of wicker items - shelves, serving trays, and vases. Serving trays are around $10, which seems like a great value. The store also has a lot of good women's clothes. Look at the orange shirt I got! I also got jeans to go along with it spending around $40. The inventory is pretty well stocked and the store is clean. The only areas of chaos are shoe department (not well organized) and beauty (low stock). Other than that, I'm very happy with sufficient parking, good customer service, and all the treasures. Talk about treasures, there's a lot of very cool wall art! That horse is amazing, like Greek inspired! Who would have known Ross would have it!

Sold some things twice at this location this year. Bought a few skincare items and a ring. Stuff…read morewas very affordable and brand new. Was very happy with my purchases. And it didn't take forever for them to go thru my inventory despite being busy.

I had a meh experience there. I took in some clothes that were purchased in the last 18 months and…read morejust didn't work for me... some still had tags on. They bought nothing stating that the dress was out of season and the others had animal hair on them even though I had cleaned them. I donated these items to charity. Someone will happily use them and they will not go into a landfill. ... I had to wait a long time to have my stuff appraised and the staff, while not outright rude was less than welcoming The other thing is that most of the clothes being sold there were nothing I would consider wearing or just huge!

I recently visited Laura of Pembroke and was smitten! Laura of Pembroke is a locally owned home…read moredecor, accessories and women's fashion store. When you walk in, you're immediately dazzled by the beautiful decor, luxurious vibes and inviting atmosphere. You want to see everything. Whereas you might expect a luxury boutique to carry mostly tiny sizes, I was pleasantly surprised at their range of sizes, styles and prices. Not everything was super expensive, though there were very expensive pieces. Every corner is impeccably curated and filled with beautiful, thoughtful items. Laura of Pembroke is newly on my list of places to visit when I need a gift or want to buy something for myself (you know, for when you get in that mood of just wanting to buy something for yourself). I love that they are in Pinecrest and nestled near other wonderful spots. I bought a beautiful, glitzy necklace from the sale section that I cannot wait to wear. I'll be back!

From the owner: Laura of Pembroke is a wonderfully diverse, family-owned, retail boutique with a strong European…read moreinfluence. Laura of Pembroke offers stylish Ohio women's clothing, gift & home furnishings with locations in Canton and Cleveland, Ohio.

I agree with prior post. The store agents were nice enough and acted helpful. But the bra fitting…read morewas a joke. She did the measurements but then could not come to an actual size. I guess she did not remember the math. And then they convinced me to order a swim suit (which is why I was there - but apparently one of the only places to get swim suits for large bust sizes doesn't carry them in store if not in season and barely has a selection then. They convinced me to order one knowing that I needed it to be at the store within a week from my order. I made that clear and they said that that should work. Now it is 3 business days later and the order did not even process yet, let alone ship. I shipped to store to expedite it but they did not even process the order for expedited shipping. They do not know what they are doing. They act helpful, but now I am racing around trying to cancel an order and I will be lowering my review and posting to many more sites if I do not get a full refund. When I used the chat on the customer service line, I was given that the order was processed after their cut off time (it was done by 4pm on a friday - 4pm EST at that), they do not process orders on the weekend, and standard shipping is 3-8 business days from there. So anyone working at a store would know all that - yet they still told me it would get there. Then the chat agent said that store operations and corporate operations are separate. Well - your customers do not care they are separate - you give your customers an expectation and then do not deliver a seemless customer experience because store and corp are separate - that is your issue - not the customers. They said they cannot change the shipping rate since its processing. That is BS. Because once it ships you would say the same thing. Finally when I asked to escalate to a manager - the agent said all they can do is put me in a queue requesting a call back, but they cannot give me an estimate on how many DAYS that would take. DAYS. What world are we living in? People are mean, customer service does nothing to serve their customers, everything is expensive yet nothing is worth it and then on top of that, they do not care to do anything to help customers. Only follow their robotic scripts.

This store and corporate have not been helpful. Chagrin's location in Beachwood is fantastic though.read more