The staff was super helpful. They helped with outfits and…read morekept checking to see if I need help. Clothes are good quality. They may seem more expensive but they usually have promotional coupons.

I went into Torrid the other day to find some new clothes as I have lost weight and I dealt with…read moretwo girls who were absolutely awesome !!! Tabby and Michaela were beyond helpful and so fun to be around. I had a wonderful time, they were both so cheery and beyond friendly. They were honest and kind/ I definitely will be returning here. Thank you for an awesome experience and a new wardrobe :-)

Wish you had more 3xl in store…read more Staff was very polite and helpful. Hope you stock more larger sizes in future.

Great selection of items. Staff just chatted entire time. Didn't even try to fold clothes, just…read moreadded up and put in bag

my daughter and I were in the dressing room, and I heard a male voice. When we opened the dressing…read moreroom door, we saw that a mother had invited her daughter's boyfriend in to look at clothes she was trying on. I told Kathryn, the dressing room attendant that there was a man inside the dressing room. I asked if it was a unisex changing room. she said no, and turned around and started hanging clothes, did not go in and ask him to leave. I went to the front to report the incident to Brian the manager, he acted confused until another woman came over and asked me if I was telling the manager about the male being in the dressing rooms.(she was clearly upset about the incident as well) And then Brian said " I don't know the mental state of the male in the changing room" I said, "what are you talking about? It doesn't matter his mental state" "How about the mental state of the girls that are in there changing their clothes while a man is on the other side of the door!!" he said "we have cameras. I'll check it out." So whatever that means Management do better

Always a great selection but with the dressing rooms closed it is hard to purchase clothes…read more I love coming to tj maxx because you always find unique items at great prices. Unfortunately because they offer so many brands you really need to try the items on for sizing. Plus the line to checkout was about 20 people long. So be prepared to wait. Great after holiday clearance deals now!

I visited Abercrombie & Fitch in early April 2026 at the SouthPark Mall in Strongsville. It was my…read morefirst time at this location. My visit was quick because I ordered my item online about 5 days prior so I only came into the store to pick up my order. I was in and out of the store in about 10 mins. STORE SIZE -- The store is fairly large and well organized. Everything appeared clean and neat. ORDER ONLINE and PICKUP AT STORE -- I ordered a workout set (exercise set) online and had it shipped to the store for pickup since that option was free compared to shipping it to my apartment which I would have had to pay for shipping. I arrived at the store to pickup my order which was a smooth process. When I entered the store, the employee greeted me then I provided my ID and she gave me my workout set. I asked to try it on first so she showed me to the changing room. It fit perfectly so I thanked her then left. Shipping to the store usually takes 5-7 days because the item came from one of their warehouses. My order, I believe was shipped from their Columbus (Ohio) store or Columbus Warehouse. WORKOUT SETS -- My workout is super cute. It is a bra plus pants which have a thick material. It is light green with white accent. I never actually shop here because I feel that most of their clothes are for teenagers but for exercise outfits, Abercrombie has really cute sets. I found out about the workout set that I bought from someone who was wearing it at a reformer fitness studio. She wore the shorts version and I really loved it so I decided to buy it. SOME LIMITED OPTIONS -- I wish the store carried more varieties and sizes for their workout sets because then I wouldn't have needed to order my outfit online to be shipped to the store. The store had the actual workout set that I ordered but they didn't have the exact colour and size that I wanted. Overall, my experience at this store was nice and if I lived close by, I would probably return but I hardly shop. **** GOAL of 250 reviews in 2026 - 40/250 total reviews in 2026 - 881 total Yelp reviews - Reviewed on 23 April 2026

The only thing I hate more than shopping is shopping in a mall. When my daughter asks, I answer,…read moreso off to the Westfield Hell-Mall I drove. My daughter has to wear a uniform at school. Okay, she isn't required to wear one, she chooses to wear one: Abercrombie, Hollister, Aeropostale. Nearly every tween and teen wears the exact same sweat-shop rags, in lock-step with their culture. Sad, yet there I stood, in The Abercrombie & Fitch store. But to describe this experience as having taken place in a "store" is to miss so, so much of the marketing ploy. You walk UP into this place, as if onto a porch, decide if you will turn left, into the girl side, or right into the boy... then into a series of dimly-lit, wood-paneled rooms. I think they're trying to make it seem as if it could be someone's home, someone who loves to blast club music, someone with a whole lot of friends who stand around folding and re-folding clothes. Someone who subsists on an IV drip of perfume, that then exudes from their pores and defiles everything it touches. This is sensory manipulation at its most crass and exploitative. (Kids love it.) We found a nice coat, bought it and left. I still feel dirty. You see, Abercrombie sells one thing, above all else: Sex. The merch is all about the sex, the animatronic store staff is all about sex, and it sickens me. The ads are a never-ending homage to the "half-naked boy" concept dating back to Mawky Mawk, or the "two beautiful people stuck to each other" concept. Either way, it is another in a series of cultural attempts to sexualize young people. One of the songs blasting from the walls cooed: "We'll make love on the living room floor while your parents sleep." Whuh? Jeez, now I'm even MORE depressed.

The staff here is always very nice and attentive. They have the best jeans in my opinion and their…read moresales are pretty decent. Plus, the store is always clean.

My daughter and I have purchased American Eagle clothing, but will no longer do so. We were at…read moreSouth Park to return jeans that were too small for my daughter. Everything was attached, but one tag which is held by a thread had come off, but it was still in the bag with the other jeans. She had the receipt and the little piece of the tag merely needed to be reattached by that little thread, and they refused to give her any refund at all. Everything was there all the tags and the receipt were there. She is now stuck with the three pairs of jeans that don't fit her. I was so stunned because I had never in my life seen such poor customer service. They refused the return and did not even do it in a polite manner. I called the manager when I got home and once again, she said that's just the way it is now and they will not allow the return. I would recommend avoiding the South Park Mall, American Eagle at all costs because if something is not quite right, you are going to be stuck with it. Also, the manager of that American Eagle store is rude, incompetent and has no sense of customer service whatsoever. She is a disservice to the brand. Never again at American for us. I recommend you do the same.

The staff made the shopping trip enjoyable and friendly staff the selection was very good they…read moremade me feel comfortable with my selection

Great staff. Really know how to take care of their customers. The management definitely deserves…read moreraises!!!

I found some nice Japanese hair care here and some Dubai chocolates on Tuesday. Was able to get a…read moreface gel for $4. Lots of nice deals :))

Missy at the checkout was exceptional. Cheerful and helpful. I enjoyed meeting her. She is an asset…read moreto your company.

They are very nice and direct about the return policy - Cait use to help me with returns online…read morevery professionally. I love buying socks and jewelry here - I mostly browse the clothing. Very helpful staff. All u have to do is ask .

I was returning items to a store when I was told I need to do it online, Lucy had helped me through…read morethe process thanks to her.

The bargain prices some still there! This store has been a staple for many years for me and family!…read more The customer service and staff are not as friendly as the past.. with exception of the middle aged woman in white top tonight.. she is real, and funny. They like to follow and watch at this store must have a lot of thefts?!?! Like I said still can find some ideal items with low prices. That's what keeps me coming back!

The Gabes in Middleburg Heights was wonderful. We enjoyed shopping there. We also did the Mansfield…read morecaves and it wasn't as nice but still enjoyed.