The selection of this store is good. I used to buy a couple of tops to wear for a work situation…read more Very good to wear for years and years.

Courtney and Carol W. were amazing! They were super helpful and fun to shop with. Thanks again…read moreyou made my shopping experience delightful instead of stressful.

Long story short. Needed to go to Cleveland during winter. I needed a jacket and purchased one…read moreonline. Pocket had a hole so I needed a exchange. Coat was in stock, girl who helped me was very friendly. Actually I am impressed with the staff! Great store. And needless to say the jacket worked amazing in 10 degrees and 30 mph Erie winds. I was toasty except my eyes lol.

Great clothes. Very durable and fit well Have not been disappointed with anything I bought thereread more

This location is hard to love. It's always untidy and very difficult to find anything you're…read morelooking for. The shelves are not only messy but frequently not well stocked either. With this being the nearest location to me, I'd rather order online and take the chance of something not fitting than experiencing another shopping trip to this store.

I will never go inside this store again. The staff is not well trained and lacking in customer…read moreservice. I picked something up curbside. Once I received them, I realized the pants were too small for my daughters so I went in to exchange all three for a larger size. The receipt was on the bag which was handed to me curbside. They were unable to find my order number when they entered it in the computer even though Ithey were looking right at it on the bag they gave me. So they asked me for the card I used to purchase my order. They tried looking it up that way which didn't work either. The woman at the register said this has been happening a lot. So she called a woman who may or may not have been a manager, I'm really not sure but I'm assuming she was an associate because she was not helpful or polite. But then again, she could have been a manager. Who knows. I didn't want to waste anymore time trying to figure it out. I just wanted to be out the store. She asked for my telephone number associated with my account. I was sure that would work because I've been buying clothes from old navy for the past 15 years. Still didn't work. I showed them my order confirmation on my phone. Still was not working. So she told me she would have to refund me for the pants and then put them on a gift card. She had to put them on three separate gift cards for whatever reason. Still does not make sense but whatever. This has already taken up 15 minutes of my time when I should have already been done. Once she finished she told me I owed 2.35. I asked why since all I was doing was exchanging for a different size. She said because of taxes. Oooookkkkk. When I made my purchase I already paid taxes. Then the manager or not manager(still wasn't clear on who she was) said it was what the system was telling her. And instead of acknowledging that it made absolutely no sense and she wasn't sure why this was happening she continued to insist that this was their policy. So basically I figured out I was paying taxes for the gift cards that I did not ask to use. That was their idea because their system wasn't taking the order number which was right in front of them. I have them my card I used to purchase. My telephone number. My online order number. And the order number they pinned to my bag for curbside pick up. I didn't even want to come Into the store but I figured it wouldn't take long since I knew I was just exchanging. By the time they told me I owed money for taxes the line behind me was long because this store is always understaffed so I just paid them and left. But I will not be visiting this store again. Because both of them knew it made absolutely no sense. I will only shop at old navy online because every time I go into a store and this particular store, it is a complete mess and never enough staff.

I've been to this Torrid 2 times now and each time has been a wonderful experience. I am always…read moregreeted warmly and asked if I am looking for something specific. Then I am left to browse. The workers always check up on me and make sure I'm good. When I need a changing room, bam! There they are! When I'm ready to check out, they have always helped me get the best deal and lowest prices. The store itself is clean, neat, and well organized. Enough room to walk in and look around. Being claustrophobic, I have a real issue with lack of room when shopping and I don't have that here! Plenty of parking outside. Can't wait to come back!

Big store with a large selection of plus size apparel & accessories. Offers designer looks with…read moregreat sales prices. Always received great customer service at this store. Conveniently located at Southpark Mall in Strongsville on the first floor near Macy's. Recommend

I have always been a loyal customer of Lane Bryant. This store is neat and clean and the customer…read moreservice can't be beat. BUT. It just doesn't have the selection I'm used too. It has a lot of the same items. A whole wall of jeans, but very little in terms of sleep wear. I prefer the outlet at Aurora Farms.

I went here today (15/12/24) to get some presents for my family and to try on some pants to buy…read morelater. The sales associates were super helpful and one of them gave me a lot of info about the fabric of different trouser styles and showed me some examples. My one gripe about this store is the small selection making it hard to try on everything I wanted to, but it still gets 5 stars because I walked out with some great presents and got helped in an appropriate and non-invasive way. I have been to a lot of lululemon stores and this is one of the best in terms of customer service and welcome.

Extremely disappointing and unprofessional experience…read more I visited the Lulu store at Crocker Park yesterday and was treated in a dismissive and unprofessional manner. The employee who assisted me showed a lack of courtesy and empathy, which made the interaction uncomfortable and upsetting. What was most disappointing was that there was no acknowledgment of the behavior and no apology at the time. For a brand that claims to value respect, inclusivity, and customer care, this experience fell far below expectations. I am sharing this feedback to help improve customer service and ensure other customers are treated with basic respect

Great quality, and staff are so kind and accommodating. Help with sizing, fit, style, and ordering…read moreif they don't have what you are looking for in store. Made the whole experience comfortable and even enjoyable!

I have been a customer of Soma for years. The experience at Crocker Park this week was very…read moreunderwhelming and disappointing . Not only did the associate stay on her phone when I came in the shop and while I was there, she never once offered to measure me (which they always offer to measure you for bra size), she was clearly disinterested in helping me at all. Obviously people have had different experiences than I did at this store, and maybe this associate just didn't want to be at work that day, but the customer service was abysmal. I will go to Nordstroms from now on for my intimate apparel.

I got my pants I'm wearing today here! Not today - but another day and the ones I'm wearing came…read morefrom here! I found this store several years ago and one of the things I really like about it is they always have a great sale and they also have plenty of options in the size that I like to wear. So that makes us a great spot for me to shop. They have great clothes that are always high-quality because I buy them on sale. I always get them in a great price and they carry the brands that I like. It's also convenient because it's right across the street from a hotel that I stay at frequently. The folks here are always friendly there they offer good service and because of that I keep coming back.

Our go to spot for high school formal dresses. Prices are fair and the selection is good, as long…read moreas you go early in the season. The closer you get to a dance season, popular sizes are picked over.