I have such fun in this store. Their prices are fantastic. And if you sign up on your phone to get…read moretext messages, the coupons that come on your phone are unbelievably wonderful. Their shoe selection is my favorite part. I have now purchased two pairs of shoes from there that are name brand shoes. I don't know how they do it, but it is a treat to go there and find something without breaking the bank.

I made a purchase by debit card. The store was unable to provide a printed receipt. I was unable…read moreto take the purchase with me. I returned the next day with a copy of my online banking information showing the debit from my bank account. I was able to take the merchandise with me. I have tried several times to get a receipt. The store manager has been unable to provide a receipt. I have sent a letter with supporting documentation to the corporate CEO without any response. The quality of the merchandise is very poor. The store service is poor.

Called ahead to see if we could rent a suit for an upcoming event, and we were assured that was…read moredoable. The person on the phone let us know that we may have to wait 30 minutes or so before we were seen to, due to the number of customers, but we'd be able to get the suit by mid-week. We got to the store and one of the employees (a bald man) rudely told us it's not possible under any circumstances. Without apologizing, he basically said the employee we spoke to earlier must have been a part time employee. Haven't gotten attitude like this from a store employee in a while.

I came here looking to buy, this lady @ the tux rental desk gave zero effort in helping us. She…read morewasn't trying to get any details on what we needed. We were able to squeeze a price out of her about the tuxes in the $250-300 range. I was ok with the prices but her total lack of effort was a huge turn off. She definitely fumbled the bag!

I frequent this Marshall's at the Golden Gate Plaza. I found that the selection here is more…read moreexpansive than other local Marshall's stores. There's also Ross in the same plaza if you're really into an afternoon or budget shopping. Assortment: The inventory is extensive. Lately, I'm really into their Italian accents (journals and snacks), and books at Marshall's. That's right, you can find books - classics written by Jane Austen and even Fourth Wing. Books are located at checkout, range from $12.99-$13.99. There were also a lot of sales racks! During my latest visit I purchased brown wedges made with Italian leather. Cute and functional! Shoes inventory was very limited. I was disappointed in plus size women's fashion selection, slim pickings! Service: Service here is very slow and it's a high-traffic location. Prepare to stand in a long line during peak hours. I can't wait for my next visit to the store - Marshall's and nearby Ross. I'll be back to browse for cute accessories and clothing.

My daughter and I frequent this Marshalls. The associates are very friendly and helpful. The…read morevariety of options at the store are great with good pricing. The store is quite clean which is always a bonus.

Thrifting is good for the planet! If you're a young adult, this could be a good little shop to look…read morethrough. The store was clean and organized when I went despite the huge amount of content crammed in there. Everything is organized by size and color which makes things easy to find. There was lots to look through, and it seemed that most articles were about half or more off retail. The reason I take off a star is that there were articles being sold with more visible tear than I'd like and the pricing could be better for the quality of clothing sold. There's a fair amount of Forever 21/Shein type clothing in the store that's still being sold for a little less than what it would have been sold new. There is also a good amount of nicer branded stuff like Northface and Nike but they are priced significantly higher. I walked out with some new VS leggings and a lightly worn Nike hoodie for $25, which wasn't too bad in my opinion. Worth a visit again in the future! Ps: Remember to wash all your clothes after you buy them, there's no washers on the site to their merchandise!

Really concerning and disappointing selling appointments at this location over the past 2 days…read more Yesterday I came in to drop off some goods to sell-- I was told as soon as I entered that they were not taking any selling appointments today. No explanation just it's not happening. Stopped it this morning to drop off my items to sell. I was told the wait would be an hour..... after I did not receive a text for over two hours. I headed to the location only to find out that they were backed up and it would be maybe another hour or more. Now, since most people don't spend their entire day , waiting for their goods to be evaluated by Plato's closet.... I just asked for my bag of clothes back. At this stage, when I receive my bag, I noticed that the clothes that I had put into the bag were not all there. I told them that there was a dress missing and at first I was dismissed, later on when I described exactly the size and makeup the dress it was found in some other customers bag!! This is so unprofessional!

Great inventory, unique styled clothes and good service. Rick is awesome. He really tries to…read moresatisfy your needs.

They have the things you are looking for and the sale people are very knowledgeable about the items…read morethat you are going to buy

This is the only place I can shop. The staff is amazing and you can tell they try super hard to…read morefind the latest treads. I still wear clothes from 2006 because they know how to pick stuff that will be in style for a long time. They usually stretch me into trying stuff on that I would never think of. They made me look like a million dollars :)

I really love this store. Why did I give it 4 stars instead of 5? Because I cannot afford to love…read morethis store. They aren't gouging or anything, it's just high-end stuff. And I do not make high-end money. Great examples of the best of East Coast fashion...fairly subdued, and lots of black/white/grey. Which is golden for me, since I'm not the dude who can be thrown into a closet full of color and come out anything short of a disaster. And it's the home base of Cleveland-based fashion line "Wrath Arcane" which I've really developed a serious fetish for. I've managed to score a pair of their jeans and a scoodie so far. What the hell is a "scoodie", you ask? It's a scarf. With a hood. Hell yeah. I love the damn thing. Dan is the man at Brigade, and he's pretty much always the dude behind the counter. A solid guy, knows his stuff, and treats you like his bestest buddy from the moment you walk in the door. I've caught Brian O'Neill (owner) in there once or twice and he's a sterling dude. Great people, great clothes, and great service. Hell, when you buy something they wrap it up and carry it to the door for you! Made me feel all special. Like I was buying jeans in First Class or something.

Amazing, professional tailoring service. Fair pricing and very quick turnaround. I was tight on…read moretime and Steve's hooked me up with a perfectly fitting new suit in three days! Couldn't recommend more.

I've bought several suits from Steve and I won't go anywhere else. Buy local, get premium service…read moreand top quality results. Steve also has a great eye to help you put a look together so you look and feel great. Best in town, no question.

Poor experience with this company. Ordered tuxes for a wedding last week and was in week prior…read morelooking around. At no point did anyone tell us they were closing this location. Went yesterday to try it on and had to take time off work because they now have shortened hours. Our shoes never came and the young man continued to tell us we were wrong even though our receipts said we had shoes. Shirts didn't fit a number of us. Back there today for different shirt. Glad it fits but still the back and forth regarding the shoe issue. Manager/owner was unapologetic other than to see the kid was wrong (we knew) and they would order them. So that means I go back a third time? We either have to bring our tuxes back after the wedding about 40 minutes away or we can meet the guy in the parking lot Monday morning after the wedding at 10am. Again, unapologetic and acts like he is doing us a favor. Very poor experience. Regardless of the place closing, the company clearly functions this way too down, get the money, ignore the concerns, and send everyone on their way with a smile!

Yeah rented a tux for us September 21 when we picked up the tux the pants were too long and the…read moregentleman says no they should be like that and I says no they should not be like that they're hanging over his shoe but he did nothing about it came home because we didn't have a choice we needed to use that looks he put on his shirt and we could not button the top button now you have to get people in there in the Mayfield Heights store that knows how to measure and if it doesn't work out do something about it thank you very much

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

Incredible selection of high quality thrifted items. Extremely organized by size and type of…read moreclothing

Absolutely do NOT recommend this place. As someone familiar with the resale world, whenever I do…read moresell I typically use clothes and handbags that are less than 6 months old and top quality brands. I went in the store and not only were the girls at the counter rude and standoffish, but I had to keep asking them how the processes worked because they refused to communicate. After an oddly brief looked through of my items, they claimed that my items were "outdated" and unsellable?? I'm pretty sure 6 months isn't outdated? Plus isn't this a thrift store? It was condescending and an unnecessary thing to say to anyone. even if my clothes had been older than they were. Honesty hire better staff and outline a better procedure for what sellers should expect. But I highly doubt that will happen with this place. The owner of the store doesn't do too well with constructive criticism, as seen in her response to this review from a few months ago. Plus I have a feeling she deletes other negative reviews. Don't be surprised if mine gets deleted.