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    Marshalls

    3.5 (11 reviews)

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    Target - Target fall finds in the discount area

    Target

    (40 reviews)

    $$

    This Target location is my go-to Target on the East Side. The store is centrally located in…read moreMayfield Heights. It offers a much more pleasant experience than Target stores in South Euclid and Willoughby. In fact, I drive out of my way to visit this specific store. Fall Finds: Target is all stocked up for fall with "sweater" cozy pumpkins, cute ghost mugs, wicker pumpkin trays, bronze looking mushrooms, and more. I had to run away from the discount area where these items were located to avoid buying all the stuff I don't need. Most of the items were priced between $3 and $5. Store Appearance/Stock: This store is well organized and clean. The women's clothing area sometimes runs low on inventory. It's true for any Target stores lately. Order pickups: While I love to wander at Target, time often doesn't allow me to. I place a lot of in-store pickup orders here. Usually for clothing or personal care items. My last order was for tennis balls (for physical therapy) and summer dress. The items are always found (even when low stock) and orders quickly available. The transactions for pickups are considerably more efficient than other Target locations. Service: This store has the most pleasant service out of all East Side Targets. Employees inquire if you need help and are very polite. I enjoy my interactions here. Good service extends into Target Starbucks cafe. Parking: Plenty of parking specifically for Target and in the plaza. Watch out for speed bumps in certain crosswalk areas of the plaza. Overall, I'd recommend this location. It's suitable for a quick shopping trip. Convenient for shopping, pick-ups, and returns. Lately, I have noticed reduced foot traffic which I personally love for speedy shopping trips. Another convenient thing is that there are several other grocery and clothing retailers in the plaza which makes for a more efficient multi-store visit.

    I would give this store zero stars if I could. This Target has the worst customer service…read moredepartment of any store I have ever visited in my entire life. Today was the last straw-- I will never go back. One employee at the customer service checkout was especially mean, condescending, and truly unhelpful. A bully like her should not be working in a customer service role. Save your time and sanity and visit a different store.

    Dillard's

    Dillard's

    (45 reviews)

    $$

    I needed to purchase a dress for our son's June wedding. I…read moream not a shopper and am very insecure with outfits. Ann Tobias (Selling Specialist/Dresses) was WONDERFUL. She was attentive to my needs and honest about the look and style that would work best for me. She was patient and was not rushing me through the process. I am happy with my purchase! I would gladly see Ann again regarding my wardrobe. I give her 5 stars. Thank you, Ann!

    I have to say that my entire experience at Dillard's was exceptional. I'm saying this as someone…read morewho's not even Dillard's or department store fan. I'm usually a customer of Dillard's for something small or in passing. It's never my destination. During my latest visit it was actually my destination for shoes. I needed sparkly sneakers for a Sneakerball, and Dillard's had the perfect pair! AMBIANCE: This store is tucked away in Beachwood Mall. The lighting in the store and the fashions make it feel like Saks or Nordstrom, not Dillard's. Meaning it's a lot more ritzy. It has pockets of high end brands, and the entire store presents very well. INVENTORY: Dillard's recently really started keeping up with the times. Compared to its competition, it's really fashion-forward. Around the holidays, I noticed that there are a lot of very trendy dresses in relevant colors and gorgeous fabrics. They are also very well styled with faux furs hugging the shoulders or sparkly boleros. There are also exciting party shoes - sparkly, with bows, and all the shimmer! You can really envision and build the entire outfit. I was really impressed with this recent shift of modernization. I even asked myself - Am I really at Dillard's? SERVICE: The service was truly five star. I was in a hurry (story of my life) and needed to quickly located the shoe department. I asked an employee at another department who provided me with very detailed directions. She was super friendly. Staff was pleasant as I made my way through the department store, smiling and nodding. My interactions at the shoe department were similarly warm. The sales associate told me she'll be right with me, immediately found the shoes I wanted, and was extremely friendly. I observed her interactions with other customers and she was providing very personalized service. It was probably among the best customer service interactions at department stores. Seriously great service. She was also as excited as I was about my sparkly sneakers with holiday lights purchased from Betsey Johnson collection. I will say that these sneakers were pricier here than at other retailers. I paid over $100. So many people complimented me on these shoes that it feels like I got my money's worth. I would recommend a visit to this store. The setup makes it feel luxe, the service is extremely cordial, and you experience can be flawless from start to finish. Honestly, couldn't find any fault in my whole time here. I plan to return shortly to look for New Year Eve dress. I'll have to first figure out what to do for NYE. Do I need Dillard's faux furs and bow bedazzled shoes? Or something more subtle?

    Marshalls - deptstores - Updated May 2026

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