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    Plato's Closet

    2.4 (36 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 2 weeks ago

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    1 year ago

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    4 years ago

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    1 year ago

    Found some nice athletic wear and of course the price was great. Staff helped locating sizes for me. I'll be back!

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    5 years ago

    Service was shit. I just wanted a room to try on come cloths and the employees were acting as if I was bothered them. So rude....

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    3 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    9 years ago

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    7 years ago

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    13 years ago

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    14 years ago

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    14 years ago

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    9 years ago

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    11 years ago

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    13 years ago

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    Ask the Community - Plato's Closet

    Review Highlights - Plato's Closet

    Strongsville, North Olmstead and Mentor have a Plato's closet too.

    Mentioned in 2 reviews

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    Lane Bryant

    Lane Bryant

    1.5(2 reviews)
    0.2 mi
    $$

    I agree with prior post. The store agents were nice enough and acted helpful. But the bra fitting…read morewas a joke. She did the measurements but then could not come to an actual size. I guess she did not remember the math. And then they convinced me to order a swim suit (which is why I was there - but apparently one of the only places to get swim suits for large bust sizes doesn't carry them in store if not in season and barely has a selection then. They convinced me to order one knowing that I needed it to be at the store within a week from my order. I made that clear and they said that that should work. Now it is 3 business days later and the order did not even process yet, let alone ship. I shipped to store to expedite it but they did not even process the order for expedited shipping. They do not know what they are doing. They act helpful, but now I am racing around trying to cancel an order and I will be lowering my review and posting to many more sites if I do not get a full refund. When I used the chat on the customer service line, I was given that the order was processed after their cut off time (it was done by 4pm on a friday - 4pm EST at that), they do not process orders on the weekend, and standard shipping is 3-8 business days from there. So anyone working at a store would know all that - yet they still told me it would get there. Then the chat agent said that store operations and corporate operations are separate. Well - your customers do not care they are separate - you give your customers an expectation and then do not deliver a seemless customer experience because store and corp are separate - that is your issue - not the customers. They said they cannot change the shipping rate since its processing. That is BS. Because once it ships you would say the same thing. Finally when I asked to escalate to a manager - the agent said all they can do is put me in a queue requesting a call back, but they cannot give me an estimate on how many DAYS that would take. DAYS. What world are we living in? People are mean, customer service does nothing to serve their customers, everything is expensive yet nothing is worth it and then on top of that, they do not care to do anything to help customers. Only follow their robotic scripts.

    This store and corporate have not been helpful. Chagrin's location in Beachwood is fantastic though.read more

    Plato's Closet - menscloth - Updated May 2026

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