I wrote a review on June 22nd about not receiving an accommodation from Arhaus when I purchased a…read morespecial order item. they charged me a 50% restocking fee, which is in the paperwork I did sign. While they didn't give me any kind of accommodation that would make me want to continue to do business with them, they still haven't given me my refund of 50% of my purchase. so not only have they not given me an accommodation (they didn't have to), they haven't returned my money. (ps. they are working with me to fix my door that their delivery staff scratched, so I guess that's something).

Service as friendly and knowledgeable. A little more customization on choice of fabrics would be…read morewelcome

I just had to write to say that I couldn't disagree more with Nate's review! I have had nothing but…read morefantastic service and products from Cleveland Lighting through the years. We built a home 8 years ago and did our entire place with this wonderful company. We never had any hidden costs or issues of any kind. Just today I needed service on my kitchen under cabinet lighting and the technician who came was amazing. This is a quality company!! Gwen P.

Jackleg work, simple fix, abjectly poor customer treatment…read more After buying thousands of dollars worth of Schonbek fixtures - a large center hall chandelier, two sconces, two ceiling domes, and two smaller bedroom chandeliers - from Cleveland Lighting, here is the response I got when I asked them to fix the problem shown in the attached pictures: "Unfortunately, we would have a service call fee of $95. As mentioned these are secured at the factory and I'm not sure how much of an adjustment can be made. I could have someone available this Thursday afternoon. Let me know if you wish to proceed." The sconce in the photos was installed improperly. It should have been repaired without hesitation without charge by the store. You can see from the photos the Cleveland Lighting rep's statement, "fixed at the factory," is an inaccurate cop out sent by someone who just did not give a crap. Asking for a service fee was inappropriate and indicative of the kind of people who run Cleveland Lighting. Find a different lighting store.

After a bad experience there ,they reached out and wanted more information about the encounter…read more They also refunded some of the price

Crate and Barrel has turned into an overpriced Walmart with substandard quality furniture. They do…read moreexcel at the "bait and switch", promising up to 60% off furniture which is nowhere to be found in the store. Purchase terms and delivery of items also sketchy. Must pay in full with delivery by 3rd party, which our salesman explained to inspect furniture critically because once it's in your house you have accepted it. What a racket, steer clear of this place!

I most recently worked with Joe Minutolo and he's fantastic. He's very knowledgeable of fabrics,…read moreshapes, space planning and more. You can tell he's been doing this for a while because he really knows his stuff. He's also very friendly and a pleasure to work with. As I work one room at a time through my house, I'll be back to work with him. Also, I love the quality of Ethan Allen furniture.

My wife and I decided that it's finally time to purchase Family Room furniture. We had been using…read morehand-me-downs for years but now that the kids are gone we wanted nicer and more comfy furniture. Our salesperson, Judy, was professional and patient with us as we looked through all of the various choices. She also came to our house twice to help us lay things out. On delivery day the guys were quick and efficient along with being personable. Great experience all around.

I was on my way to Little Italy and stopped by the HomeGoods/TJ Maxx store on Warrensville Center…read moreRoad. I could not believe how clean and tidy the store was. I'm usually shop at the Bainbridge store which although isn't too bad it is nowhere near as nice as this store. I would like to personally think the manager for keeping each and every department looking fantastic. I think I'm going to make this my new store to shop.

Furniture Pickup Review: I just purchased furniture (chair) from HomeGoods. I used their hold…read moreoption. That means I purchased a chair and picked it up on another day (it's held for 72 hours). I witnessed some inefficiencies which discouraged me from purchasing additional furniture. It was challenging to find someone at the store to ask how to initiate furniture purchase as the first timer. I almost gave up. I had to then wheel my chair through the entire store. I wonder what happens with heavier furniture. After filling out some paperwork, I was able to store my chair in store. I asked how delivery of other furniture works and ballpark price. I was told that I need to get in touch with delivery company via app or phone to plan after purchase. That's wonderful that delivery partner exists, but that discouraged me from buying two other items. It seems reasonable to provide customers with more details surrounding furniture delivery partner and expectations (delivery distance, turnaround time, and process). At pickup, I called the store to check how to pickup furniture. It wasn't really explained during payment. The store's employee transferred me from TJ Maxx to HomeGoods like they're worlds away. The entire process started to finish was not the smoothest. I really felt like employees didn't have any interest in answering any furniture questions and wanted to detach from the experience. While I love the value at HomeGoods, I won't be getting more furniture that I can't transport simply because I don't understand the process after asking multiple associates. It shouldn't be this difficult.

Cute lil farmer market with good parking nearby. Art, veggies, fruit, flowers, soap, and baked…read moregoods as well as some informational booths.

My legacy is that coming to this village is an indifferent experience. They've tried to create a…read morelegacy for themselves by making it so fancy and outdoors, but they're forgetting they're not in TX, AZ or CA maybe. It is a pretty standard new style overly fancy shopping centre located in the Cleveland Ohio area. It's expensive and it's fancy (did I mention fancy) and it's outdoor (and fancy) which isn't always a good thing in this region, especially during winter months. It's one of these outdoor (did I mention it's outdoor) shopping villages (and fancy) with all the high end stores, but it's still cool to have it here, and it provides a nice shopping experience for people in Cleveland that are sick of indoor malls.

I am really excited to see what is to come!! The Container Store has been fantastic up to now in…read moreterms of top quality service and merchandise. The fact that it has joined with Bed Bath and Beyond means that this experience will be just taken to a whole new level!! Cannot wait!!

The people that work here are incredibly rude and unhelpful. Looking for a backpack that showed it…read morewas in stock in the store. The women at the front tell me they don't have backpacks. I have to go looking to find them myself. And guess what? They have an entire aisle of backpacks. Wanted to ask a question of the salesperson in the custom spaces area, too. Head down on her phone the entire time we were in the store. But she had cool shoes...

I recently visited Laura of Pembroke and was smitten! Laura of Pembroke is a locally owned home…read moredecor, accessories and women's fashion store. When you walk in, you're immediately dazzled by the beautiful decor, luxurious vibes and inviting atmosphere. You want to see everything. Whereas you might expect a luxury boutique to carry mostly tiny sizes, I was pleasantly surprised at their range of sizes, styles and prices. Not everything was super expensive, though there were very expensive pieces. Every corner is impeccably curated and filled with beautiful, thoughtful items. Laura of Pembroke is newly on my list of places to visit when I need a gift or want to buy something for myself (you know, for when you get in that mood of just wanting to buy something for yourself). I love that they are in Pinecrest and nestled near other wonderful spots. I bought a beautiful, glitzy necklace from the sale section that I cannot wait to wear. I'll be back!

From the owner: Laura of Pembroke is a wonderfully diverse, family-owned, retail boutique with a strong European…read moreinfluence. Laura of Pembroke offers stylish Ohio women's clothing, gift & home furnishings with locations in Canton and Cleveland, Ohio.

Service at Bob's is good. The salespeople don't hover and will answer any questions about a…read moreproduct. They don't try and pressure you. The selection of sofas were pretty good. I couldn't make up my mind. Still haven't. The prices are compatible with other stores. But you do save some.

This was my first time visiting this store. We were able to advantage of the memorial day sales…read more I waited until after delivery to post my review. I was pleased with our sales guy Bobby and also the manager with the super cool tattoos. Our family spent time sitting on different furniture sets and we were pleased with our final choice (not pictured). The snack section in the back was clutch. We were able to grab a quick bite and look around some more. Financing options were easy to understand. Delivery went really well. The movers were courteous and cleaned up behind themselves.

well.. where do I start? It's May in Ohio. Everybody's out looking for their plants. My friend and…read moreI showed up there to unload some money and get some plants probably spending a couple hundred dollars each... and yet couldn't get in the door because of the lack of parking. Being honest., there was probably enough parking for a dozen vehicles in the front lot. Big sign says more parking in the rear so we of course, went back there to be greeted with a man trying to do his job in a forklift almost trying to run us over., many many, many many many piles of stone and masonry, which probably took up the parking spots that we're supposed to be back there as as well as bulk mulch piles, which again took up parking, couldn't tell where to park where you'd be out of the way of them trying to do business. In the meantime, decided to leave we went down the street to Bremecs just west of their location about a mile and dropped $400 between the two of us. I can't even imagine trying to run a business and not leaving enough parking for your customers to come in and buy the stuff that you have for sale. I cannot even imagine. My friend said that they have had numerous other complaints of there being no parking. Why have all this merchandise if your customers aren't gonna be able to come in and buy it? Makes no sense won't be back too many other choices up Ohio. Bremecs, Petities, Gale's garden ctr. Very disappointing.

selective customer service . I waited for service and wasn't acknowledged. There were employees…read morehelping others. I'll try another day