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    The Wicked Plant

    5.0 (5 reviews)
    Closed Closed
    Updated 1 month ago

    The Wicked Plant Photos

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    Cleveland Lighting - The left hand arm was installed in such a way it is clearly canted to the left

    Cleveland Lighting

    3.1(29 reviews)
    0.6 mi
    $$$

    I just had to write to say that I couldn't disagree more with Nate's review! I have had nothing but…read morefantastic service and products from Cleveland Lighting through the years. We built a home 8 years ago and did our entire place with this wonderful company. We never had any hidden costs or issues of any kind. Just today I needed service on my kitchen under cabinet lighting and the technician who came was amazing. This is a quality company!! Gwen P.

    Jackleg work, simple fix, abjectly poor customer treatment…read more After buying thousands of dollars worth of Schonbek fixtures - a large center hall chandelier, two sconces, two ceiling domes, and two smaller bedroom chandeliers - from Cleveland Lighting, here is the response I got when I asked them to fix the problem shown in the attached pictures: "Unfortunately, we would have a service call fee of $95. As mentioned these are secured at the factory and I'm not sure how much of an adjustment can be made. I could have someone available this Thursday afternoon. Let me know if you wish to proceed." The sconce in the photos was installed improperly. It should have been repaired without hesitation without charge by the store. You can see from the photos the Cleveland Lighting rep's statement, "fixed at the factory," is an inaccurate cop out sent by someone who just did not give a crap. Asking for a service fee was inappropriate and indicative of the kind of people who run Cleveland Lighting. Find a different lighting store.

    Photos
    Cleveland Lighting - Circled area shows cause of issue - the sleeve is not seated properly on the tang

    Circled area shows cause of issue - the sleeve is not seated properly on the tang

    Cleveland Lighting - BEST SELECTION & PRICES

    BEST SELECTION & PRICES

    Cleveland Lighting

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    The Wicked Plant - homedecor - Updated May 2026

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