I recently visited Laura of Pembroke and was smitten! Laura of Pembroke is a locally owned home…read moredecor, accessories and women's fashion store. When you walk in, you're immediately dazzled by the beautiful decor, luxurious vibes and inviting atmosphere. You want to see everything. Whereas you might expect a luxury boutique to carry mostly tiny sizes, I was pleasantly surprised at their range of sizes, styles and prices. Not everything was super expensive, though there were very expensive pieces. Every corner is impeccably curated and filled with beautiful, thoughtful items. Laura of Pembroke is newly on my list of places to visit when I need a gift or want to buy something for myself (you know, for when you get in that mood of just wanting to buy something for yourself). I love that they are in Pinecrest and nestled near other wonderful spots. I bought a beautiful, glitzy necklace from the sale section that I cannot wait to wear. I'll be back!

From the owner: Laura of Pembroke is a wonderfully diverse, family-owned, retail boutique with a strong European…read moreinfluence. Laura of Pembroke offers stylish Ohio women's clothing, gift & home furnishings with locations in Canton and Cleveland, Ohio.

Fun Fact: This store was nominated for Best of the East award…read more If you're looking for a shop that feels like stepping into an artist's living room, visit La Bella Vita flagship store at Eton Chagrin Boulevard. I wandered in because the displays are so cute, I wanted to see all the treasure inside. Every nook and corner is packed with funky, colorful one-of-a-kind furniture and home goods you won't find anywhere else. A lot of the items are hand crafted or hand painted. The vibe is playful, and just whimsical. The store has multiple rooms inside with different themes and colors. One of my favorite parts of the shop is their collection of teapots and tea sets. You can find them all over the store. They have so much personality! It's like each piece has its own little story. Definitely the kind of thing that would instantly become a conversation starter in your home. If you're looking to host a tea party, you must browse this collection. There's also a bit of funky furniture like foot stools and arm chairs that are so playful! If you're looking to add a pop of color to your living room this is the place for you. Especially perfect for Alice in Wonderland themes! Fair warning: the prices are up there. This is definitely more of a "treat yourself" or "special gift" kind of place rather than everyday shopping. But to be honest, the creativity and quality of the pieces feel worth the splurge if you're looking for something truly special. A lot of pieces are one of a kind, so it makes all the sense. I had brief conversation with the owners and employees while walking through. They were so friendly and welcoming! If you're into bold design, quirky details, and pieces that feel like art, this boutique is absolutely worth a visit. Even just walking through feels inspiring.

Beautiful merchandise. Carefully curated. My go to for unique gifts as well as special items for…read moremy home.

The merchandise is great but it's the service from their dedicated staff that's what is the most…read moreoutstanding. Trenale and manager, Tim, were awesome! They both went above and beyond to help us. They were friendly, knowledgeable and extremely hard-working. I wish the general workforce had their work ethic and energy. These two employees need recognized for their dedicated service. I'd give them a thousand thumbs up, if I could! Thank you and keep up the GREAT work!

They don't accept returns any more. If you have a project you better make sure you order exactly…read morewhat you require for your project because if you don't you are going to be stuck with whatever you buy.

My son gave us a gift of Pottery Barn's Hammered Acrylic Tumblers that are still on the website on…read more8/19/26 as dishwasher safe on the top rack. I did a "Light cycle" on the top rack and 1 Tumbler cracked after the second time it was washed in the dishwasher. Same thing happened with a second tumbler. Clearly, these acrylic tumblers are meant to be hand washed. I would never have ordered them if the description indicated "Hand wash only." Pottery Barn basically lied about this product to increase their sales. I no longer trust Pottery Barn at all.

I am disappointed with the ongoing issues at this location. The staff and management have been…read moreunprofessional and discourteous. I attempted to place an order online for in-store pickup, but the experience was problematic. This has been a recurring issue, and I am surprised that corporate leadership has not addressed these concerns. Unfortunately, I will no longer be returning to this location.

I wrote a review on June 22nd about not receiving an accommodation from Arhaus when I purchased a…read morespecial order item. they charged me a 50% restocking fee, which is in the paperwork I did sign. While they didn't give me any kind of accommodation that would make me want to continue to do business with them, they still haven't given me my refund of 50% of my purchase. so not only have they not given me an accommodation (they didn't have to), they haven't returned my money. (ps. they are working with me to fix my door that their delivery staff scratched, so I guess that's something).

Service as friendly and knowledgeable. A little more customization on choice of fabrics would be…read morewelcome

The staff are very welcoming and helpful ! I always have a great experience when shopping here!read more

I ordered a rug and paid for the "white glove delivery". They dropped off the wrong rug then argued…read morewith me that it was the correct rug. It was not. The warehouse supervisor told me they essentially would have to reorder it and it would be another 3-5 weeks for delivery because it was on backorder after I had already waited 3 weeks for this delivery. I was confused since they were supposed to deliver the rug to me that day. She then told me if I talked to the customer service representative they would tell me the same thing. After asking to speak to a manager while talking to the customer service representative for 90 minutes they finally transferred me after I requested my order just be cancelled and I wanted a refund. The manager then told me she would call me back the next morning with a better idea of the expedited delivery timeframe. She never called. I have attempted to cancel my order with no response.

I quickly stopped in here after being drawn in by a gorgeous bedroom display near the main…read moreentrance. I was running an errand nearby, and when I noticed how few people were inside, I decided to take a quick browse. I've always liked West Elm. This store contained all the dreamy displays and modern vibes I was hoping for. I may be adventuring into a new decorating project soon and was browsing for inspiration. The store was immaculate and at least two different gals asked me if I needed assistance. No one hovered over me and I had plenty of space to browse openly in a socially distanced way. I'll return, hopefully next time with a clearer vision in mind!

Awesome experience…read more We were greeted warmly. My guest had never been inside so we were given a tour and one on one attention. We were told about the process to create a signature scent. We were invited to have an event here or just hang out at the bar. It smells great in there and was not too overwhelming. We smelled several candles and walked around. I purchased a pre-made candle.

Had a reservation on Easter. Through their booking online. For a birthday. I showed up 5 minutes…read moreprior like I was told. Place wasn't open. All the chairs were up no lights on. I called an hour later and somebody answered and said they were open and only taking reservations and they did nothing about my reservation and couldn't reschedule me or anything. Terrible service. Next available time slot was 3 days from now. Had planned a nice day and threw everything off.

This shop in the center of Chagrin Falls is a decorator's dream. The ladies are friendly and…read morehelpful. The furniture and decor are lovely. There are traditional and contemporary sofas and chairs and accent pieces. The ladies will show you fabric samples for custom upholstery, and help you find the look with the detail you want. The shop is not large, but your home will be decorated right for you.

Janna is an extraordinary designer. Amazing knowledge and talent. Fabulous taste! We have used her…read morefor many years. Always goes the extra mile to make the best decisions.

Last year I bought pepper plants and they were mislabeled. When I talked to them it was t their…read moreproblem. I also bought an expensive tree from them and they said it had a warranty. I died a week ago and when I talked to them the blame was put on me and the plant wasn't warrantied. I try to support local smaller businesses but this will no longer be one of them.

Had an ok selection, prices were pretty standard for the area. Now, the old lady that assisted me,…read moreif you could call it that, was super unfriendly. I asked where the tropicals or houseplants were, and if I didnt know better I would assume it actually caused her physical pain to point. She quickly rang up my plants, and barely spoke. She has no business being in the front of that store. I'm from out of town, but even if I lived here I would never shop there again. The face of your business and level of customer service provided were pretty pathetic. Good luck.