The delivery drivers are unprofessional was in a rush did not sit my furniture up properly the…read morestore is great

When you pay for delivery, you are expected the crew to come there to put your furniture together…read more I paid $219 for delivery and set up had a 80 year-old lady sign a paper for them not to put my furniture together. I have called several times to get in contact with the manager. He would not give me a call back. I think that is bad service. Do not use them the delivery department I would use a outside company or pick it up yourself poor business for Value City

I was thinking a place of this caliber would have nicer employees. But that was further from what…read moreI experienced. Maybe because I walked in with a T shirt and cargo shorts. Or maybe because she was snooty and thought she was better than me. Well she should've seen the movie Pretty Woman. Because you shouldn't judge a book by its cover. I was looking for new flatware. And I was ready to buy. At $50 plus per serving. I wanted eight servings. Which maybe I'm not bright enough to do the math. Let's ask the rude employee who didn't and wouldn't give us her name. To give you some context of what happened I will tell you I walked in with 30 minutes left before closing. It's close to the time. But not that close. I was the only person in the store and I couldn't get an employee to help me out. I finally said out loud is there anyone who wants to help me out. There were two employees there. Both having their own conversation at the cashier drawer. Mind you the flatware is within 15 feet of the cash drawer. She came over and asked what I needed. And I tried to ask a few questions. She kept walking away as she was answering. And I said hold up. I have other questions. And she did the same thing. She wouldn't give me the attention of a shopper. Finally she said from a distance of about 15 feet, maybe you should go to Williams Sonoma. But I'm here. This is where I walked into. Why would she push me away to another store. Even if the Williams Sonoma is a sister store. I'm here. And I wanted to buy here. She repeated herself a few times about it would be better for me to go there. So I finally gave up and left. It is very rude of someone to treat me that way. When I was ready to buy. For the record. I was in the store July 27,2025 at half hour to closing. Only two employees were there. And it was the shorter of the two employees. She wouldn't give us her name. Because a proper greeting which I never received was not in her vocabulary. I will never go back to this store if she is working. I'll remember her face.

Let me tell you, I spend a lot of money at the pottery barn. They DO have quality merchandise but…read morelet's be real...They are incredibly overpriced and expensive. If they had friendlier people that worked at this location perhaps I might enjoy spending all the money I do there but unfortunately their people are not nice. I haven't had one encounter with anyone who works there who is nice and not snobby. Do they intentionally hire snobby people? If you go over to West Elm, which is owned by the same company, the people there are completely different. West elm people are friendly and nice and human. Yes I will continue to go to this pottery barn but I will hate every minute that I'm there because of their staff. SNOBBY.

If you're looking for high quality furniture that will last a lifetime, Sedlak's is a one stop…read moreshop! I had been looking for a television stand for a newly purchased 75 inch Samsung and was conflicted about where to buy one. After searching online for area furniture stores, Sedlak's caught my eye and I decided to pay them a visit at their Solon location. The store is inconspicuous from the street and more closely resembles a hotel or country club from the outside. Upon walking in I was greeted by a kind lady at a desk and she directed me down a hall to the back of the store. This place is absolutely massive! There are numerous sections, each of which specializes in different home furnishings. The variety is extensive and offers a vast assortment of items. I found the section that has televison stands and after roughly 15 minutes decided on an attractive wood and glass stand with cabinets. I found a sales clerk who was more than helpful and collected my information. She then advised that the stand would be delivered in one piece, which would spare me the time of having to assemble it. She advised that the delivery would be carried out within a week and guided me to the front to submit payment. One I submitted payment, a delivery date was agreed upon for the following Monday (4 days) and I left. Sedlak's contacted me the day prior to the scheduled delivery to confirm. On the day of the delivery, two Sedlak's professionals contacted me upon arrival and I let them in. They carefully setup the stand and were even kind enough to place the television on it. The stand is of inpeccable quality and the customer service was top tier! I am happy with my purchase and would definitely buy from them again!

Just left. We were in town for the weekend to get a whole house of furniture for own new home. A…read moredesigner never came over. Just a sales man who wouldn't even look at our prints. He seemed afraid I was going to give him COVID! Couldn't believe how uninterested they were!

Ran in to grab some last min items. The store was very busy. Only downfall is they only utilize the…read moreself checkout. There was a group of ladies that were struggling and they only had one sales associate to assist. The store was clean and organized. They had everything on my list. Just wish all checkout were open to expedite the long self checkout line.

Absolutely the tiniest target i've ever walked into. Locks don't work on the bathroom, I did not…read morefeel safe at all. Ended up with all the items i needed.

This will be my 43rd year of using Arslanian Bros. and my second home. This should be the best…read morerecommendation I could possibly give for this fine company! Dick Spurney

I had a large shag-style rug that had definitely seen better days, so I started looking for a…read morecompany to clean it. After seeing Arslanian Brothers' commercials for years, I finally decided to give them a call to learn more about their services. I was pleasantly surprised by how affordable their quote was and how quickly they were able to schedule my pickup. The team arrived right on time during the designated window, and the two gentlemen who came were professional, courteous, and efficient. My rug was returned the following week by a different team member who was just as professional as the ones who picked it up. I couldn't have been happier with the results. My two main hopes were that the matted areas would be re-fluffed and that the rug would return to its original cream color. When I unrolled it, it looked fantastic--fresh, clean, and beautifully restored. I'm so glad they were able to breathe new life into it and extend its lifespan. I will absolutely use Arslanian Brothers again!

In last few years we have dropped a fair amount of money at Chez Del, however we've decided to move…read moreon. The issue is that far too much of the furniture looks like it came out of local hotels. Gaudy, Mediterranean style. The demographic they seem to be aiming at is 70 years old and above. I'm 63 and their inventory still reminds me of a trip to grandma's house or the lobby of an assisted living facility. There is nothing remotely modern, tasteful or stylish. I'm sure their buyers know their customer's tastes, but their customer base has to be dying off or aging to a point where they have little need for new furniture. I think Chez Del would be wise to update the styles they offer. In fairness, the staff is professional and friendly but I don't envy them having to move this stuff.

Just had to share how much I am in love with the furniture I've purchased from Chez Del in Akron,…read moreOhio! Over the past two years, I've purchased a few fill in pieces for my bedroom, breakfast room, and even an entire living room of furniture at Chez Del's popular summer warehouse event. I've always known exactly what I wanted, having an interior design background myselfl, and been able to make decisions easily. However, it was the purchase of my family room furniture that had me baffeled for the first time. I just couldn't narrow my ideas and decide on the right style and layout. With the help of designer Becky Harrell, my furniture was delivered this week and I am thrilled. Becky worked with me over a year and a half. She was gracious to quote multiple pieces, let me check out umteen samples of fabric and finishes, and never made me feel as undesisive as I knew I was being. She knew I wanted quality and I wanted a great price and so steared me to take advantage of the Chez Del fall upholstery sale. Becky came to the house and measured the room to put it into their design software and show me exactly how the furniture would sit in the room. We thought through all the fabrics and finishes and ultimately decided on a look that fit me, my family and our personality. With tons of family showing up for Christmas, the Chez Del team kept a last minute delivery slot open for me, followed up with manufacturers, and made sure we had furniture for our company. The delivery guys (Keith and Joe) are top notch. I'm a little picky and they took extreme care to cover my floors and carefully placed the furniture; often making slight adjustments to my liking. At installation, Becky informed me that the manufacturer of my sofas had left off a decorative feature I had ordered. Chez Del hired their furniture upholstery person to add the decorative features and handled the issue before I even knew about it. It was done perfectly and without my having to stress about it. That is excellent customer service! Bottom line, the furniture business is a tough one these days as manufacturing has changed a great deal. It's not unusual for the retailer to have to answer to quality issues, delays in shipping expectations, and a whole array of customer satisfaction issues. And, retailers are doing all this at lower margins and more online competetors than ever. Chez Del, their personal touch and expertise, is a gem in this fast changing marketplace. I'll continue to support them and the personal experience!

I went in to the store during a sidewalk sale event in Hudson in July of 2014. It was a Sunday…read moreduring lunch hour. I was drawn by the unique furniture displayed outside the store(mostly items usually seen on other discounted famous websites). When I walked in, there were 2 sales ladies extremely busy among and only among themselves so that they didn't even recognize me or my two daughters. There was nobody else in the store and the store is tiny. Even after awhile of looking around, they didn't even bother to say "hello may I help you". They didn't say a word. SNOB ALERT. I think the snob alert equated with the inflated price of the items they had in the store. They had a reclaimed wood dining table on sale for 2800.00, which I could have gone to Arhaus for a lot less even when not on sale. I just recently got an email flyer from Arhaus and theirs was around 1000.00 on sale(regular price was around 1500.00). They had some other single chairs that mimicked 70's velvet style fabric and was on sale for around 480.00. I later looked online at one of my favorite online stores and it was around 150.00. Needless to say, I will not be going back to purchase anything. If I did go back, it would probably be just to see how the products looked in real life that I saw online. However, having said that, if you like paying way over a product's value just so you could say you bought it at this store, then you should. Otherwise, shop around online or any other reputable stores and save your money for your children's education or anything else, and do not support inflated snobbery.

I visited MOD eight months ago, in March 2017. Had planned to keep my decorating spending local…read morewith local suppliers and vendors. The business had a NEW OWNER. However, I found the new owner arrogant and not helpful at all. She would not allow fabric samples to be checked out for more than 24 hours, even if you were willing to place a sizable deposit. Nor if you were spending a large amount with her small business. I was really disappointed, and chose never to return to her shop. Her attitude was really bad.

Found table we were looking for at great price. Also found terrific couch for my office. And to…read moretop it off got a set if books we wanted at an auction that nite. Oh yes,they took our table on consignment. Overall a great experience.

Great selections of furniture, well organized clothing (by color and size) and high end brands…read more Excellent customer service too.