I bought my dress here after some feedback from a friend of mine who just got married. We had an…read moreappointment, and had an un godly amount of people that came with me to pick out my dress (9 plus me) which in my opinion was extreme, but you don't want to offend people right off the bat with wedding planning. The sales associate introduced herself, got chairs for all of the people with me and helped do crowd control with them. I was surprised by the one very lengthy review on here condemning them for proper etiquette it almost seems. If you are not the bride, your place is in a seat. Let the professionals help/ do what they are employed to do. Sure, you can have suggestions, which the sales associate took with grace, but also was able to read my face that I did not wish to follow up on said suggestions by my mom. That being said, I found my dress the first day I looked (this was the first shop I looked at). They were extremely helpful, and even suggested I bought the dress off the rack that they had just got in since it fit me perfectly. No issues, no stress, isn't that what you want from a bridal store? Definitely recommend! Their new location is great too :)

Beware of the "tip" prompt. It is NOT normal, do not feel pressured to tip them…read more They do not respect the budget you give them. Why would you show me dresses that were above my budget then hit me with a cringe face when I pick one "oh,you pick this one? Btw, that one is over the price range you set .." then pushing accessories on you without disclosing their price?? No, totally ruined my wedding dress shopping experience. Felt scammed and pressured the moment I walked out of the store and I still feel like that. Also, I took my dress to be tailored elsewhere since I was determined not to give them more business. The seamstress insinuated I was given a dress 2 sizes too big for no reason. I wear 0 and 00 sometimes, was given size 6.

I was measured at a different tux shop, in California, not @AcTuxOhio…read more I don't think all the measurements were off though. Make sure you come in a couple days before you need your tux and try on everything. I needed: bigger shoes, bigger shirt, longer pants and larger jacket. The vest and bow-tie were fine...fortunately they had everything on hand to get me set up on the spot. Maybe their sizes run small? They recently moved a few doors down and the changing area is pretty slapped together and dark. Service was good overall.

Went in to get measured for an out-of-state event. They were extremely helpful and friendly. Five…read morestars.

This store is SO nicer than my local one at Ross Park Mall…read more PROS -3 floors -Traction elevators -Mitsubishi Jet Towel hand dryers CONS -None

I got fitted for a suit for my wedding. They sent a suit that was way too big. Why did I get…read morefitted?? I'm glad I checked the suit when it was delivered. If I trusted someone to do their job competently and didn't try them on, I'd be in a real pickle. I will never trust Nordstrom (The Black Tux) for anything more than a t-shirt or socks.

I have had a few suit pants cuffed and hemmed to my desired inseam length. I also had straight legs…read morehemmed with no cuffs, even had buttons replaced on my favorite sports jacket. This place is amazing, the staff is kind, and services are good with quick turnaround times. This is my goto local shop.

I took a polo shirt and a dress shirt to get the sleeves shortened. She told me to pick them up in…read moreone week. I showed up in one week to pick them up, and she said, "Oh, they're not done yet." I told her I would come back next week. I came back next week at the opening time of 10 AM, and there was no one there. I called the number on the door, and she said, "Oh, we're about seven minutes out." They finally opened the door at 10:30. She could not find my shirts. Finally, she did find them. The polo was not done, and the dress shirt was done. The sleeves on the dress shirt were three inches too short. It was my first time there and I will never be going back.

Gary is terrific - what a wonderful experience from start to finish. My wife and I are delighted…read morewith my custom suit from Steve's, and the service was exceptional. Definitely will be back for more and highly recommend them for quality, value and professionalism.

Amazing, professional tailoring service. Fair pricing and very quick turnaround. I was tight on…read moretime and Steve's hooked me up with a perfectly fitting new suit in three days! Couldn't recommend more.

I had five items for dry cleaning. I came in one afternoon, and the woman on duty helped me use…read moretheir system for the first time, which is different but pretty slick. She was friendly and helpful. The place was clean. They got my items dry cleaned by the next afternoon, and my wife picked it up for me. No issues. Decent value, maybe a tad pricy. I've found at least three locations for drop off and pick up in the Shaker Heights, University Heights, and Van Aken District areas.

I was a bit late leaving for the dry cleaner this morning, but I happened to run into the D.O…read more Summers guy delivering to my apartment building. I told him I was going to the Cedar Green branch, and asked if it was too late for same day. It was just after 10:00 am. He told me it was too late, but if they hadn't finished the last load, they may be able to help me. He told me to ask for Joey, the store manager. I did that, and Joey told me to be there before 5:00 to pick it up. I have used D.O. Summers for many years, sometimes using their free pick-up and delivery service, and sometimes using same day. Instead of same day being an extra charge add-on, like some cleaners, that is their standard service. It's a great help...but be sure to go to their website and get their coupons! :)

This place is expensive but worth it. For measurements, Make sure you get the younger girl, she is…read morenice and approachable. They do quality work, and run a tight ship. I highly recommend them. Check the hours before you make the trip

My daughter and I went in to have her prom dress altered. It was hemmed so short that it was almost…read morea shirt. $70 down the drain plus we had to buy the same prom dress again. It was clearly too short and Alterations Express refused to acknowledge their error.

My go to spot!!…read more Look no further- I trust this place w my most coveted pieces! They are reliable, offer same day service (which is HUGE for us girls on the go) & top quality cleaning. I honestly have nothing negative to say about this establishment. I would 10/10 recommend D O Summers to any & everyone!

Too expensive. I was charged $12 to press a jacket. I would never have gone there if I had and idea.read more

Very good dry cleaning services! I had a very important event and the did a great job! Very kind…read moreand I highly recommend for them!

Cleaning: 4 stars. They did a good job with my men's suit for $12.99…read more Service: 3 stars. Seems good customer service but I wish they were open at 7am on weekdays.