A very friendly and accommodating, small computer service shop, specializing in Apple products. The…read moreoffice is upstairs, in one of the shopping courtyards, just off the central square in Santa Fe. I arrived in Santa Fe without the right cable to charge one of my older Apple devices, and the owner very kindly checked his parts bins at home and brought one in for me. He was very accommodating and communicated very generously to let me know if he had found one. I have no doubt that he can help you with whatever ails your Apple (or other) device while you're in Santa Fe.

Daniel is very knowledgeable. Excellent service and quick turnaround time. Will definitely return…read morefor all our Apple needs! And you have to try the screen cleaning system.... Nothing compares

Several weeks ago, while visiting Santa Fe, my computer failed. Dead as a doornail. Yes, it was an…read moreolder computer with many miles and files, and I used it every single day to run a community radio station back home. I took it to the nerd guys, who all but laughed at me. Although it was a brand they sell, it was "too old" for them to even look at. I asked if there was anyone in Santa Fe who might be able to help, and they assured me they could not recommend anyone. So, I retreated to the parking lot to see if the Google gods could help me find anyone in Santa Fe. As I was getting in my car, one of the nerd guys walked up and said that while he couldn't recommend someone to help me, I might check out the folks at Santa Fe Computer Works as they'd been in business there for many years and he'd "heard good things" about them. That was one more idea than I'd had before, so decided to check them out. They have great Google reviews, and an A+ rating at the Santa Fe BBB. So, on Monday morning, I took my dead computer to see if there was any hope. No appointment, no reservation. Shop looked like what I would hope a working computer repair place would look like... lots of parts, monitors, laptops, etc. They tried a couple of obvious things (power cable, reset, etc.), and said it seemed to be motherboard issue, but they'd like to keep it and work on it. I explained that I was from out of town, only there several days, and was frantic to get back to my radio station monitoring/updating. Nelson said he would see what they could do, within my time constraints, and would keep me apprised as to progress. Well, they were amazing. Turns out that the motherboard was dead, but my hard disk was intact. To replace that motherboard would require more time than I was going to be in Santa Fe as it had to be ordered. It's an expensive part, since there is high-end video on the motherboard. The battery also had a bulge in it, although that was not the critical item nor would it have to be immediately replaced. This computer was new in early 2017, and had been a workhorse, and had definitely seen a full life. However, I was not thrilled with the prospect of replacing it with a new one at this time... what a PITA that is - reinstalling software, trying to make sure all data was taken off the SSD, etc. Nelson gave me a few options... do nothing, order a new motherboard & they could ship my computer to me, or he could get my hard disk working in another laptop. I opted to have the hard drive put in a laptop that he had... not the same brand, but comparable in memory, size, etc. He asked to keep it another day, and would get it working for me at a very reasonable cost. As promised, the replacement laptop was ready for pick up the next afternoon. I've been using it every day to keep the community radio station running, and it has been running like a top! They were meticulous with replacing all of the hardware drivers so I've had zero issues with those. I'm still running Windows 10, and will get a new laptop (but on my timetable when I'm not frantic to get it working. I highly recommend Santa Fe Computer works. They were very honest with their recommendations, great with communicating, and fixed my computer on the timeline stated. I was in a real bind, and they helped me beyond measure. Oh, they also have a couple of really cool pups!

The proprietor was uninformed, incompetent, and abusive. This was the worst service experience in…read morememory.

Capital Computer and Network Systems deserves a 5 star review. They are super knowledgable, capable…read moreservice and customer orienteddand fair. I also happy we chose to have them upgraded our home and non-profit internet systems. They have been wonderful about all aspects and helpful at all times. They. use top flight equipment which makes a difference. They are sincere about customers being happy with results. Service has been quite fast and exactly what is promised. A delight to work with from the phone to unperson installations. with true customer service dying in most companies-- this local business puts customers first and it shows.

These people are GREAT. Fixed me up quick, and went well beyond the"bare minimum" repair HIGHLY…read moreRECOMMENDED

These reviews suck-suck-suck. Which is weird as we just had a very positive experience. My…read moredysfunctional and dying computer was in his ICU for mere hours and we watched the entire process, asking questions but trying not to get in his way. Sure he has an abrupt manner-- he's from NYC. But I'm from NJ, so no big deal. We ended up with an new operating system, complete sweeps for shit, malware, and all the crazy stuff that had been happening stopped. Within 4 hours I went from terrified to ---- ready to hunker down and work with no more issues. Go with a list of what you want done, ask advice and then take it (not debate options) and do not expect the friendly guys at the Apple Store.

Your first clue as to avoid this guy is the absolutely disorganized pigsty his business is. You'll…read moreneed a tetanus shot before you go there. Second, while confirming our PC was dead, we asked him to look at our laptop which wasn't finding our internet and it needed a WIN 11 upgrade to the tune of $200. He then texted saying there wasn't enough RAM to run WIN 11 (4GB). Adding ram would be another $100.00. I said no, we don't want the extra GB. He told us to come pick the laptop up, without him resolving the initial problem. We went to pick it up and he shoved the laptop into my Wife's chest, we asked for our laptop case, he threw it at us and then slammed his buinesses door in our face! Such an unprofessional jerk. Save money, time and grief and get better service at BestBuy.

If it wasn't for Shawn, as well as Sebastian helping me fix the situation that corporate couldn't!…read more I would have never shopped at Best Buy again. Shawn is a manager from an Albuquerque store Just helping out up there and took care of me like I was one of her personal customers. I was fortunate and lucky to have them. Thanks again, Shawn and Sebastian!

I drove past this Best Buy a few times, then. dropped by, initially just to use the bathroom…read moreactually, funnily enough -- they are one of the stores that have one, a rarity nowadays, sadly, but I digress. And then I thought -- why don't I shop here? They seem like they care about their customers. I used to drive to the Apple Store down in ABQ for all my Apple needs but I decided to check things out here and -- I got new Airpods Pro Max -- was cheaper than anywhere else, still wear them, that was maybe 6 months ago. Then I got an iPad for my mom, also got me a great price -- they do price matching too so I got a great price on it. I got the Best Buy Plus membership and card and that saved me a bunch of money as they have cheaper rates for members and cash back so I think I already paid for the price of the membership like 12 years ahead. Then I was looking for a Macbook Pro -- an important purchase -- and Nick helped and was so gracious and helpful in helping me find exactly what I needed at a terrific price. It was the perfect machine and I really appreciated how much time and attention was given to me. Then I also got myself a pair of the new Airpods Pro 4 -- it was also really great because first I thought I didn't need the noise cancellation -- but then after buying I realized that the Airpods with no noise cancellation didn't have Transparency Mode either. And while I rarely use Noise Cancelation, I very much need Transparency! Went and exchanged it the next day -- no problem at all. And also as a Plus Member I get 60 days of returns so it feels good that I can try stuff out and return if it doesn't work out. Every employee I encounter was very helpful and kind. So, yeah I'm customer for life -- it feels good to be able to try things out and deal with pleasant and trustworthy people who are trying to help you -- I bought 4 things here -- and every one of them was an unimaginably good deal that I can't imagine getting anywhere else. And I guess it's in the name -- Best Buy so it all connects. I've had my eye on a new washing machine/dryer next, I know where I'll coming for that. And when my veteran 8 year old TCL TV dies -- which it will probably never do! =) But, yeah, I had a great experience here and with getting great authentic advice, quality products, easy returns, and GREAT prices -- this can't be beat. Plus it's really nice to deal with someone local.

On the Friday after Thanksgiving my PC crashed. I was beside myself. My usual repair shops was…read moreclosed for the four day weekend. In desperation I called a big box store to get a replacement laptop hoping their repair personnel would take my back-up and load it on the laptop. No way. Then, while eating lunch, I saw an ad for 4Leet. I called them, told them my problem and they said come right in and said they would first: see if my PC could be fixed and, if not, second: load my laptop. Well, that afternoon they saw I needed a new hard drive on my PC, put one in and loaded my backup onto the newly installed hard drive. I returned my new laptop. Sean and his team know their stuff and are nice! It was a pleasure to be their customer. Without any reservation, I recommend them as the real Best of Santa Fe.

******UPDATE***********March 4, 2020 I assumed from the…read morereviews that this business was also open to everyone, your average customer. Upon arriving, no one seemed to be present. I actually thought the business was closed. When two of the employees/owner eventually came out, they looked at me rather confused, then looked at each other, then back at me as if I was an idiot or something. They asked what I wanted and then informed me that they do not work on everyday computers. They only do work for businesses. Well........from the looks of their office, they might want to reconsider going back to the average "Joe" I had to give a Star even though I didn't get my computer looked at. 1 Star solely based on interaction.

Today I called for information as I was looking for an acryllic stand to place my newly created…read morebook launch flier inside it for display at my local gym, the Santa Fe Spa. My call was answered byvan associate by the name of Michael. By the time I arrived a half hour later with my book lainch flier, I parked right in front of the store, as their was a vacant spot. When I walked in, using a cane, Ibwas immediately recognized by Michael, who ran and retrieved my order of four acrylic stands. While at the register, he was incredibly kind; even going the extra mile to grab my four flyers that were bagged in my passenger seat, whichbwas extraordinary. He then placed one in the stand and showed it to me, as it looked incredible. After I paid for my four stands, he walked me to my parking spot and gave the greatest customer service I've ever received since my heart-,health accident some five year's ago. After we talked a bit, I found out his passion for music, as he's a gifted drummer from Minnesota. I told him of my experience there in Austin, Minnesota; as I pitched a professional baseball game their in a hot, muggy, insect infested summer of 1997. He knew quite well what I was talking about. Michael was an extraordinary employee and all executive management should be aware of how this employee treats your customer's, as he was exquisite, thorough, and extraordinary (to say the least. Im proud to have met a kind, passionate, and professional in my hometown of Santa Fe, where customer service can sometimes be absent in the minds of the local population. Kudos to this gentleman, Michael for providing me with a service standard forvthe ages... A very satisfied and happy first time customer. Rodney Tafoya Santa Fe Resident

Pay attention to the total when you're paying. I was charged nearly four times what the bill should…read morehave been. When I caught the mistake, the clerk blamed me and said I should have used the self serve section instead of going to her. The manager came and sorted it all out and was pleasent and helpful.

On travel I ran into laptop issues. I needed an external mouse. The young lady working was helpful…read moreknowledgeable . I had to go back and the gentleman working was just as helpful. I was lucky because the mouse was on sale. They are expensive but with a sale and good friendly service it was ok.

09/19 about 11:30 went in for supplies manager was rude walking in they sent two different…read moreemployees to check on me like if I was stealing ended up putting down my items and left. This Office Depot has always have bad customer service the manager is so rude and doesn't help they should fire him already

Great service very reasonable price would highly recommend! Do your due diligence. I did and they…read morewere the best

I was visiting Santa Fe and my Lap Top crash :( Santa Fe…read moreComputers Response time was amazing , I Highly recommend this company to any one.

I needed my MacBook Pro repaired so I called a few computer repair places and got the run around…read morewith prices. That was a big red flag. Then I found Clockwork Computer Repair on Yelp. I talked to Josh. I got an up front price that was reasonable. Josh was professional, provided a quick turn around time and answered all my questions. I will definitely use Clockwork Computer Repair again and would highly recommend this place.

The owners and tech staff were competent and professional, offered great individualized support,…read moreplus were just very nice and friendly. I worked with Daisy and she was so helpful. Computer needed new hard drive and in addition to work I was given one on one session.