These people are GREAT. Fixed me up quick, and went well beyond the"bare minimum" repair HIGHLY…read moreRECOMMENDED

0) Yelp has the wrong address for this business. Should be: 1807 2nd St Suite 100, Santa Fe, NM…read more87505. I suppose they'll change it eventually. 1) I recommend, and commend, them. Took in my 2019 iMac for a free diagnosis. I'm a techie and had an idea what was wrong, but they checked other possibilities, backed up the account on the machine to avoid accidental loss, and spent literally hours pursuing the problem, which turned out to be a hardware failure. 2) They gave me a quote for the repair, but it was too high for my budget. In fact this was going to be a spare Mac, since I just got the new Mac Studio, so I don't really need it and wasn't ready to spend that much. I could understand why the price was high: iMacs from that year aren't made to be repaired. I dislike Apple's closed architecture (literally closed in this case), but that's the way they are. 3) I declined the repair and took the iMac home. No charge, no hard feelings. The people there couldn't have been nicer.

Great service very reasonable price would highly recommend! Do your due diligence. I did and they…read morewere the best

I was visiting Santa Fe and my Lap Top crash :( Santa Fe…read moreComputers Response time was amazing , I Highly recommend this company to any one.

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

Dimitry answered my call on the first ring, was available at a convenient time, showed up on time,…read moregot the job done, gave me some good advice, and charged a fair price. I would use him again without hesitation.

******UPDATE***********March 4, 2020 I assumed from the…read morereviews that this business was also open to everyone, your average customer. Upon arriving, no one seemed to be present. I actually thought the business was closed. When two of the employees/owner eventually came out, they looked at me rather confused, then looked at each other, then back at me as if I was an idiot or something. They asked what I wanted and then informed me that they do not work on everyday computers. They only do work for businesses. Well........from the looks of their office, they might want to reconsider going back to the average "Joe" I had to give a Star even though I didn't get my computer looked at. 1 Star solely based on interaction.

They were so gracious! First Jenna spent a while in the phone with me trying to diagnose the…read moreproblem. I took my PC there and they fixed the problem in no time. Wow! Thanks for the quick service... I was desperate!

Rude. I don't give business to people that talk that way to the customer…read more Told me that it's time to get a new laptop without explaining why, borderline hung up on me and guess what: I opened the back of that laptop on my own, cleaned it, and it started again.

This was a very pleasant experience. It was closing time and the gentlemen that helped was very…read moreunderstanding and patient. All I needed was to restore Mac to factory settings and he said he could do that no problem. Job took about an hour and he was kind enough to stay open to let me pick it back up. Very respectable and kind.

He's good as a pc tech but like all stupid professionals in Santa Fe, they do their thing and don't…read moreexplain why, what or where they do what they do, leaving the customer with more questions. I was sicker than a dog w/ head and back trauma and he thought he was smart to tell me what I should go do like travel, go up to the mountains, go out to eat etc-etc. when it took all I had to just make the space for him to come over for an appointment. I know what I need to stay alive so his impressions or advice were rude/disrespectful. Then he refused to help causing me major stress. It's just like the doctors here, they don't have a clue that the patients are sick and struggling either. Santa Fe has gotten heartless and rude towards others. No consciousness for the customer, just a bunch of dumb professionals talkin' their talk but not walkin' the walk. Total Santa Fe customer service

Steve was just great. I needed an emergency repair on a Saturday, he was available so I took a…read morechance. He magically vacuumed dust out of my computer - solving the main problem - then spent an hour tuning it up so it functions MUCH better, leaving me with two new programs for anti-spyware scanning and general tuneup. Plus he was easy-going and friendly and gave good advice about avoiding the "bad stuff" that accumulates on computers. I'll definitely use him again.

This company is excellent to work with. They are skilled, fair and honest.read more

Great people. Super friendly, super reliable, super patient! We call them when we are freaking…read moreabout a technical issue and they are calm and get the job done. Answer all our dumb questions with expertise and humor. :-D