I needed my MacBook Pro repaired so I called a few computer repair places and got the run around…read morewith prices. That was a big red flag. Then I found Clockwork Computer Repair on Yelp. I talked to Josh. I got an up front price that was reasonable. Josh was professional, provided a quick turn around time and answered all my questions. I will definitely use Clockwork Computer Repair again and would highly recommend this place.

The owners and tech staff were competent and professional, offered great individualized support,…read moreplus were just very nice and friendly. I worked with Daisy and she was so helpful. Computer needed new hard drive and in addition to work I was given one on one session.

These people are GREAT. Fixed me up quick, and went well beyond the"bare minimum" repair HIGHLY…read moreRECOMMENDED

0) Yelp has the wrong address for this business. Should be: 1807 2nd St Suite 100, Santa Fe, NM…read more87505. I suppose they'll change it eventually. 1) I recommend, and commend, them. Took in my 2019 iMac for a free diagnosis. I'm a techie and had an idea what was wrong, but they checked other possibilities, backed up the account on the machine to avoid accidental loss, and spent literally hours pursuing the problem, which turned out to be a hardware failure. 2) They gave me a quote for the repair, but it was too high for my budget. In fact this was going to be a spare Mac, since I just got the new Mac Studio, so I don't really need it and wasn't ready to spend that much. I could understand why the price was high: iMacs from that year aren't made to be repaired. I dislike Apple's closed architecture (literally closed in this case), but that's the way they are. 3) I declined the repair and took the iMac home. No charge, no hard feelings. The people there couldn't have been nicer.

Great service very reasonable price would highly recommend! Do your due diligence. I did and they…read morewere the best

I was visiting Santa Fe and my Lap Top crash :( Santa Fe…read moreComputers Response time was amazing , I Highly recommend this company to any one.

Edit: I found someone who did it for $500 cheaper. And they did great work. Do not trust this…read morecompany. They will charge you extra for no reason and not blink an eye. Do not go here for TV mounting.

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

******UPDATE***********March 4, 2020 I assumed from the…read morereviews that this business was also open to everyone, your average customer. Upon arriving, no one seemed to be present. I actually thought the business was closed. When two of the employees/owner eventually came out, they looked at me rather confused, then looked at each other, then back at me as if I was an idiot or something. They asked what I wanted and then informed me that they do not work on everyday computers. They only do work for businesses. Well........from the looks of their office, they might want to reconsider going back to the average "Joe" I had to give a Star even though I didn't get my computer looked at. 1 Star solely based on interaction.

They were so gracious! First Jenna spent a while in the phone with me trying to diagnose the…read moreproblem. I took my PC there and they fixed the problem in no time. Wow! Thanks for the quick service... I was desperate!

Rude. I don't give business to people that talk that way to the customer…read more Told me that it's time to get a new laptop without explaining why, borderline hung up on me and guess what: I opened the back of that laptop on my own, cleaned it, and it started again.

This was a very pleasant experience. It was closing time and the gentlemen that helped was very…read moreunderstanding and patient. All I needed was to restore Mac to factory settings and he said he could do that no problem. Job took about an hour and he was kind enough to stay open to let me pick it back up. Very respectable and kind.

Steve is honest and direct; for example, if he says your PC requires replacement, you can be sure…read moreyou need it. He does not try to sell you things you don't need or want. He can speak other languages other than "computer-speak". He explains things in a manner that any person can understand. He is on time and completes what ever he starts.

Steve was just great. I needed an emergency repair on a Saturday, he was available so I took a…read morechance. He magically vacuumed dust out of my computer - solving the main problem - then spent an hour tuning it up so it functions MUCH better, leaving me with two new programs for anti-spyware scanning and general tuneup. Plus he was easy-going and friendly and gave good advice about avoiding the "bad stuff" that accumulates on computers. I'll definitely use him again.

This company is excellent to work with. They are skilled, fair and honest.read more

Great people. Super friendly, super reliable, super patient! We call them when we are freaking…read moreabout a technical issue and they are calm and get the job done. Answer all our dumb questions with expertise and humor. :-D

I am not ashamed to say that I am Technology challenged…read more July 5, 2018. Thursday. Today I walked in totally humbled and confessed that I did not understand why I could not use my lap top. This wonderful precious human being, this kind man, with salt and pepper hair, brought my laptop back to life. It took him just a few minutes to do what I just could not understand. Thank you!! Thank you!! Satya Paz

I gave Dotfoil a five star review some time ago because of their technical expertise and because I…read morelike them. Unfortunately, I can no longer recommend them because of their business practice. Dotfoil was able to solve a software problem, temporarily. Their solution ultimately caused a greater problem. Knowing of this possibility they kindly offered a refund. I have called and emailed several times requesting this refund. Dotfoil do not respond. Dotfoil may or may not choose to refund my money. That is their choice. But ignoring a customer is not good business practice. I'm not one to criticize, but I must say, buyer beware. This is apparently not an honorable company. Update: The owner finally responded after weeks of requests. That's better business practice. Unfortunately the owner missed the point. The issue was not Microsoft/Apple incompatibility. The issue was Dotfoil's failure to respond to my request for the refund they offered. Technically competent. Communications skills not so much. 2 stars.