Great guys. They were really nice funny guys and they did a great job in a reasonable amount of…read moretime. I would have them back again to do more tv mounting jobs.

This company is a joke. I scheduled an appointment a week out and was in constant contact with them…read moreverifying the details. The job was to move a television from one home to another and they showed up without a vehicle to move it. Totally screwed me over. Do not hire!!!!!!

Top notch service. I visited their store and we discussed my goals. That was a pleasant…read moreexperience. The technician that showed up for the install was super smart and polite and his attention to detail exceeded my expectations. I highly recommend this business.

Outstanding in every aspect! Knowledgeable technicians that genuinely cared about the quality of…read moretheir work and the finished product.

I had come by initially 15 minutes before closing on a Saturday evening just to see what they had…read moreavailable in car audio after visiting a big box store. Not intending to buy on the spot, I was more interested in the selection available and cost. I was greeted by a very helpful young lady that showed me where they were set up and told me that although they were close to closing, it was a local family business and I could take as much time as needed. I was impressed with the service provided and asked for a quote on a receiver fully installed before leaving. I came back the following Tuesday, and although they didn't have a particular part needed for my model vehicle on hand, they made a couple of calls and was able to acquire it within a couple of hours. They had gone up and above what I would have expected in order to not have to schedule later in the week when their next opening was available. Driving in from Rio Rancho, that was greatly appreciated. Mom and pop shops like this local gem is definitely worth bragging about and will certainly will continue to get my business.

I'm a boomer. The last time I did anything with a car stereo it had a cassette player. So when I…read morewent here for help, Ervey was the man! He realized that I'm clueless, so he patiently explained everything I needed and wanted, even though I myself wasn't aware. In short matter he'd fixed my 4 Runner and we were good to go. The price was right and the service exceptional. I've found a home for all my auto stereo needs! Thank you!

Very skilled and professional! Fixed our central vac leak quickly and did a fantastic job cleaning…read moreup too. Highly recommend Mike, Charlie, Joe and Kingston - all solid guys! Thank you!!

They took care of all of our needs during the construction of our new home. Awesome sound and home…read moreentertainment, wireless internet, and security cameras. Mike and his team know their business--they get my top shelf recommendation.

Seth and Branden mounted a new Samsung T.V. for us today (85 inch) and a Vizio (46 inch)…read more We were unsure of the specifics (height placement etc.). I trusted that to Seth as he is the professional. We are very happy with the work that they did. They programmed our remotes for us. We will be using them to mount another television in a bedroom soon. If you want a professional, fast and accurate job done, don't hesitate to give Seth a call and schedule an appointment with him. Seth called a day before to confirm the scheduled time as well as showing up on time. Thank you guys! See you soon for the other job. Marty and Eric

Couldn't get them to return multiple calls or emails requesting a bid so I have no idea how well…read morethey function. If you can't get them to react to potential business then I would hate to see how they respond to service requests after a sale.

Caldwell provided excellent customer care and knowledgeable service when setting up my smart home…read morein my new DR Horton Express home! I couldn't be happier with the setup! Another company laid in wait in our neighborhood waiting for people to move in so they could bad mouth this company and steal their business. The company's shady tactics was a real turn off. Caldwell however, has been in business in El Paso Texas for 42 years and is trustworthy and reliable. Caldwell is the smart home provider for the homes here and does the pre-installs. Once the home-buyer moves in the equipment is expertly installed by Jorge and his crew. I highly recommend Caldwell for your smart home needs!

I requested a quote to get my kitchen , bedroom, and outside patio speakers working. I was…read morecontacted shortly afterward by the owner Jim. We scheduled a time for them to give me a quote in which Jim and his worker (Jorge) came and said they it would take 2-3 hrs off work at 75 an hour and they would also trace and mark the wires. I agreed. Jorge and his helper showed up and spent 3 and a half hours in which we were charged for 3 per the quote and did not solve anything. They were very friendly and kind people but all they did was mark the wires and said the speakers work but that they didn't have the amp that is required to make them work. It has now been 3 weeks since they came out and they have yet to give a quote or bring the required amp needed to get my speakers ready. So basically I paid nearly 300 for them to just mark my wires and tell me the speakers are working property but didn't actually fulfill what they were contracted to do, which was get my speakers working. I already new my speakers work well. They were trying to also up sell me but after them not being able to perform such a simple task, I will have to go elsewhere to complete this job and the rest. They make awesome promises and are nice people but are pretty bad technically. I basically had to guide them to the impedance problem in which an amp is required to fix along with the additional outputs.

I hired this company for a high-end home theater installation (over $30k system with a centralized…read morerack, Marantz processor, Parasound amplification, and Paradigm speakers). The initial install looked clean, but the long-term experience has been frustrating and expensive. The first major issue involved the bedroom system, where I was told the amplifier had failed and was advised to replace it. I purchased a new Anthem MCA 225, only to later find the actual problem was loose speaker wire connections. That's not a component failure--that's a basic wiring issue that should have been caught immediately. The second issue was a failure of the Marantz AV8805 processor (power supply), followed by a complete loss of all five channels on the Parasound A51. During this process, I was directed toward costly solutions, including installing a dedicated 20-amp circuit and purchasing a Furman P-2400 AR voltage regulator. Those may be appropriate components in a system of this level, but they should have been part of the original design--not recommended only after failures and misdiagnosis had already occurred. Most recently, when the A51 was removed for shipment, it was not packaged with its original internal foam, which is essential for protecting equipment of that size and weight. The amplifier arrived damaged in transit. That's not a shipping problem--that's improper packing and handling. To be fair, the rack layout and cable routing were solid. But system integration, troubleshooting, and equipment handling did not match the level of the equipment or the price point. For a company representing itself in the high-end home theater space, the execution here did not reflect that level of expertise or attention to detail. If you're considering this company, I would strongly recommend verifying all work, confirming system configuration yourself, and making sure any equipment handling or shipping is done properly. If you're comfortable being the one paying for repeated visits to diagnose and fix issues that should have been handled correctly the first time, then this may be the company for you. For me, it became a pattern I couldn't ignore.

Incredibly Shady Business Practices, very sketchy and not nice. I do not recommend working with Two…read moreGuys and Some Wire. I am certain there are much better businesses out there if you need interior wiring done.

Ww have had 2 attempted Hello Tech appointments. The first one asked if we had a ladder. Then told…read moreus the appointment instructions weren't what we needed. We scheduled the 2nd appointment and the tech still hasn't shown. We called the 1-800 number. under no circumstances should you call that number. What we needed was a cable line from the telephone pole run to the house. From there into a vent to have attic access so a line could be dropped to an interior wall. The 1-800 experience I wouldn't wish on my worse enemy. They kept saying "you need a box". I would repeat what I needed and finally gave up. I'm not sure what box they were talking about.I would need a negative five stars for this to be a true review

I placed an order with Hellotech and the tech showed up without any supplies. The tech asked me to…read morego to Home Depot to get him supplies. I refused and asked for a new tech. Second tech was scheduled for the evening and 15 minutes after my appointment time notified me he was 45 minutes late. Third tech messaged 30 minutes after the appointment time and cancelled. Worst company EVER just call ADT.

I highly recommend The Hook Up. Alan went above and beyond to help me move my television and will…read moreuse him again!

I had Alan evaluate my faulty sound system. He scheduled me immediately, arrived on time, embraced…read moremy dog, and got right to work. He quickly found my issues, corrected the problem and cleaned up my tech closet, removed unnecessary equipment and provided supplies needed to get me up and running. I highly recommend The Hook Up! Thanks Alan!