Took 2 computers in to Tech505, my daughters was fixed with 24 hours and works great. My dad's was real old so had to get a refurbished one at a fair price, works great. Took another one in 2 weeks later and same day service!!!! This is a small business where DJ and Dave are very kind, professional and explains things in layman's terms. HIGHLY recommend. read more

DO NOT DO BUSINESS HERE! My little brother was a computer engineer and a hacker for the federal government at Sandia National Labs (DOE & DOD)! I used to work for Phillips Labs/DOD at KAFB as an engineering Tech! So I know personally from experience that, for the most part, "computer nerds" aren't the most sociable people with infectious personalities. This guy DJ, the owner, is just like that. His customer service skills are extremely piss poor! He keeps pushing you to pay $50 for a consulting fee without detailed explanation of his capabilities and any assurance whatsoever that he can get the job done. When this was SIMPLY and respectfully stated to him as a potential customer concern, he threw a tantrum like a little kid and hung up like a little punk. Computers are major purchases where you are spending as much as $3000 or more!!! Thats not chump change in this current economy. I was prepared to drop that because I need what I need and I have the money. However, just because a person may be smart enough to understand everything about motherboards, RAM Memory, and processor chips doesn't mean he knows how to conduct business properly!!! That seems to be the case here! If you are spending hundreds upon thousands of dollars, you want to be assured that you have someone that's going to be reliable and personable enough to answer your basic questions! Trust and believe that I know enough about computers that I'm not just asking errant non-applicable nonsense! When you get down to brass tacks, I just wanted to be assured that he was capable of delivering what i needed for the amount of money I was planning to spend (thousands) with him as opposed to going to a big box retail store. His lack of decorum, class, business knowledge, and patience was what I received! We don't patronize a business because they know they have the knowledge in their head but otherwise can't convincingly assure the paying customer that they and their money are in good hands! DO NOT DO BUSINESS HERE!!! read more

For seven years, the only place I've taken my computer is Tech505--and with good reason. I'm self-employed, and my PC is my lifeline to every aspect of my work. Every single time there's a technology issue, Tech505 pulls my feet out of the fire. Like today. Something happened to a Word file, and DJ found a solution within two hours so I could submit my project by the deadline. Thank you, thank you, THANK YOU!!! If you need tech help, this is *the* place to go. read more

I am leary of putting trust in a service industry. After reviewing Tech505 Technology Solutions reviews on Yelp and all looked good. I figured I would give them a try. I am like most of us that depend on our computers for work. Tech505 diagnosed my computer and found that it was the battery. I am grateful for there honesty. I highly recommend Tech505 Technology Solutions read more

On both occasions that I have used Tech505 they have been very helpful and fixed the issues my Laptop was having. Super friendly customer service and handle your tech with care. Would use Tech505 if I ever need anymore Laptop diagnoses/fixes. read more

New computer running MS Windows v10 with encryption enabled. An automatic overnight update rendered my computer useless due to the BitLocker 48-digit key. These guys reformatted my drives quickly and reasonably. I highly recommend Tech505! read more

This is an awesome local business. I needed to refresh a tired laptop. Eppie sent me a quote with some options, all of which seemed reasonable. I stopped by with the laptop and discussed my upgrade needs. They gave me good options and didn't try to up sell me, although it probably would have been possible. They imaged the old HD and put in a new SSD in less than 24 hours. Excellent work and service. Update: in May 2017, Daniel and his team replaced my SSD and my old Toshiba has been better than new! I also asked them to change the battery, which arrived after the SSD was completed. I installed the battery myself, but unfortunately the laptop didn't work when not connected to power. After almost a year, I took the laptop back to have them evaluate the power issue. David did the troubleshooting and determined the battery was bad, which they replaced for free. Again, awesome technical expertise and customer service. read more

So far, working with this company has been a 5-star experience. Our desktop computer was really acting up, freezing and crashing, and like so many aspects of life we simply didn't have time for that to happen. My 14 year-old daughter depended on the machine to print out her homework; my wife planned her classroom activities on the Excel spreadsheets. Since my laptop was my office, I couldn't afford the time to share. Still, I did spend some time frustrated. The computer wasn't even three years old and yet it was crippled? Shouldn't there be a company warranty on that? How much would it cost to fix up? And what about the time I'd have to spend finding a repair company and transporting the hunk of junk? I've pledged to shop local whenever possible and so I vowed to find a local solution. Unfortunately, Yelp didn't have much in the way of resources; I called a few and they either didn't answer or seemed more involved in large corporate accounts. So I gave in and used the Google ("Release the Google!") and bang, Tech505 popped up. It was pretty close to my home, and when I called a very friendly voice promised he would keep the doors open a little late for me. From here, everything worked beautifully. Dan actually promised to call the following morning to report on his initial diagnosis, which I thought was a fabulous turn-around period. He did call, too, around noon the next day, with great news: a memory stick was damaged and would need to be replaced, and as long as I approved of the charge he would have the computer ready within the HOUR. Remember that time issue? Big sigh of relief. So in less than 24 hours my computer was returned in brilliant shape, running faster because the tech discovered I was running two anti-virus programs when I only needed one. The price was absolutely fair. While I'm sure the tech didn't have a lot to do here, I also know he could've ripped me off and I firmly believe this wasn't the case. I highly recommend Tech505 and I'm thrilled the company is in business. read more

I read the reviews online and visited their website, I was very impressed. When I went to Tech 505, the customer service was poor and they really did not seem interstested in my issues. I was just told there was a $26 diagnostic charge and they would call me in a couple of days. They called me back four days later and let me know it was going to be $250 to fix my tablet. I had to ask what the charges were for and what was wrong with my tablet. I feel like they are just 'doing their job' and there is lack of customer service and communication. I believe that the cost was extremely expensive. I will contact other computer/tech stores for my needs. read more

Tech505 Technology Solutions - IT Services & Computer Repair Near Me - Albuquerque, New Mexico

Unassuming and down to earth, this quiet, yet brilliant operation seeks to please. My macbook air had water damage, well, more specifically, pomegranate juice. As the spill spread across the keyboard, the computer became inoperable in seconds. When I visited Tech505, I wasn't all that impressed. They spoke so casually about my computer saying there was a 98% chance they could get it back into full 100% working order. Quite a statement given that Apple wanted to charge me $800 to simply look at the computer, with no promises. Just shows you how bad Apple has gotten with their customer service. After residing for a week with the massive brain trust at Tech505, my macbook air is singing again. Their prices are fair and their turn-around is excellent. I called all the other computer stores in Albuquerque (along with a few out of state) and nobody said they could deliver what Tech505 did. I am SUPER GRATEFUL! I recommend these guys will 5 Star Rating. read more

Stellar service. My MacBook Pro was randomly shutting down, resetting its clock to December 2000, and refusing to connect to the internet. I dropped it off on Wednesday afternoon, and by Friday morning my computer had been diagnosed, fixed (replaced the hard drive) and returned to me for a very reasonable price. Now my computer feels like a new model (hyper fast) and I still have all my data intact. These guys are absolutely the way to go. A small note: the location is super easy to miss, tucked between two other businesses in the complex. So keep your eye out for the designated parking space (marked by a parking sign). read more

I recently took a laptop to Tech505 after being told at another computer repair place (which will remain nameless) in Albuquerque. Anyway the other place told me that my computer could not be fixed and started showing me new and not so new computers. Since I had a back up laptop it wasn't a huge problem. Since that time I discovered Tech505 (see previous review) and decided to take the broken laptop that I hadn't used in almost 2 years to Tech505. Now I have two working laptops thanks to the guys at Tech505!!! My advice to anyone reading this is, if you take a computer anywhere except Tech505 and they tell you your computer can't be fixed LEAVE and imediately go to Tech505. Please Note: Tech505 recently moved to 3107 Eubank Blvd NE in the Scottsdale Villiage Shopping Center. read more

Tech505 Technology Solutions - IT Services & Computer Repair Near Me - Albuquerque, New Mexico

My laptop absorbed half a pint of tea and immediately shut down. The next day, I called around for quotes to clean and restore. The guys at Tech505 quoted a fair $25 diagnostic fee and provided a straight forward explanation of likely cost to restore. A few hours after I dropped it off, they called to tell me my machine was restored, cleaned and ready for pick up, all for a very reasonable price. Highly recommend these folks. read more

My Apple MAC died and I brought it to Tech505. They graciously evaluated it and determined it needed a new drive. They took the time to hunt one down in China since my model was too old to be repaired by Apple. After all their time when I decided to not have it fixed. They charged me nothing. Great guys and good communication read more

Called at 4:40PM. Asked if they repair laptop screens. They said yes and that they do free diagnostics for these cases. I said cool, great, I'll come tomorrow since you guys close at 5PM. Guy on the other line says you can still come today, someone will be here until 515,520. I say okay. Rush home. Grab my laptop. Rush out to get to the store. Arrive at 510. Doors are locked and no one is there and they are no longer answering the phone. Cool. I'll still come tomorrow and hope for a better experience so I can update this review. read more

We own a small business here in Albuquerque, Tech 505 just installed new hardware for us and setup a network. From phone call to install everyone we dealt with was fantastic. Daniel and Titus did our install and were quick, courteous, professional, helpful and efficient. They have earned all of our tech business in the future and we look forward to working with them. read more

I am not surprised to have found Tech 505 on yelp to discover that they have a perfect record. The customer service is impeccable. Daniel was able to work with me to get the service I needed at a price that I was comfortable with and suitable for my purposes. You don't get this kind of service at even the Apple store or other places like Best Buy. When I got email confirmation from the vendor that the parts arrived at Tech 505, I received a call literally within two hours that my computer was ready for pickup. I am beyond satisfied with their service. read more

I've had both my PC and Mac serviced by Tech505 the past few years. I've always found them to courteous and very competent in resolving my issues. I also appreciate Mark's recent phone support that helped me overcome a new wifi connection issue on my Mac, without needing to bring it on for service. They have earned by continued business and I recommend them to anyone looking for tech support in this area. read more

Anyone with an energetic Toddler knows they do not mix well with pricey electronics. Well one time is all it took. I dived as I watched in slow motion my MacBook fall to the floor. I was unable to save it and my screen had the dreaded black seeping screen. I brought my laptop into these very nice owners and one part purchase and 4 days later my laptop was fixed. It was reasonably priced and they fixed the part within an hour. The part had to be ordered but came in within 3 business days. Over all very satisfied with the work. read more

These are to "go to guys" for IT issues! I've been using Tech505 for years and have been very satisfied with their services. They stand behind their work and treat you like family. I can't imagine going anywhere else for IT services. read more

This has been the absolute best I T company I've ever dealt with by far. I'm not to tech savvy and they have been able to walk my through several problems. You won't be sorry doing business with these guys, and you will also be supporting a local business right here in Albuquerque. read more

Fast service and kept me up to date on what was wrong. No surprises with charges. Not sure if it's the norm, but my computer was fixed within 2 hours. Solid computer repair place, would come back if I messed up my PC again. read more

This shop's professional advice to me was to not use their services and opt for a cheaper "fix it" option. They also sell refurbish computers and seek to meet your needs read more

During our hollyday's the laptop of my son broke down. Before returning to the Netherlands they diagnosed a broken harddrive. Without any charge they gave excellent advise on the matter. read more

I had a great experience here. The staff was very kind and was willing to walk me through exactly what was wrong with my computer after their diagnosis. Although I was originally quoted at almost two weeks to get in the part to fix my computer, they received it earlier than expected and installed it right away! I certainly hope I don't run into any more problems with my tech, but if I do, I know where to bring it! read more

Great service, great prices. What more could you ask for? Very honest computer experts. They work quick & get to the root of any issue your computer may be going through while also offering a wide variety of services. I would also like to add that the shop is in a nice area which is easy to get to. They will definitely be my go-to guys if I ever have any other concerns with my computer. read more

They took a couple of days to looks at my laptop and told me I should replace it. I think this shows integrity. They were very nice to me.

Took my HP printer to Tech505 based on Yelp reviews. Fast and great work. Diagnosis + repair was way less than a new printer so "Thanks, guys!" read more

I'm so glad I tried these guys for repair of my Brother printer. They're quick, reasonably priced and honest. And they communicate well. They gave me great advice on which parts are replaceable on my particular printer, if it ever needs future work. read more

Near my home. Good price. Got the repair work done super fast. Computers up and running well. Would definitely use them again

I live in southern NM and my Mac went into a coma. I tried everything suggested online and finally called Apple. They said I'd likely need my hard drive replaced and referred me to Simply Mac. No one ever answered the phone at Simply Mac, they were just automated messages. I left my name, number, and problem and no one ever called me back. I had to find out if my Mac could be repaired or if I needed to replace it. I am starting grad school online in late August. More than that, however, I had been keeping a journal of sorts on the things my late father did and said in the last year and a half of his life. I had not backed things up as I should have. The thought of losing all those precious details was devastating to me. Interestingly, my boss decided to send me to a training in Albuquerque in her stead, so I started looking for Mac repair on Yelp. I found Tech 505 had consistent 5 star ratings and reviews that did not sound over the top. AND they were located near the hotel I was staying in. The guys were so nice. The price was reasonable and they were able to save all of my files. It was not going to be ready by the time I had to return home, so they shipped it to me. They are very humble, honest young men who do excellent work. If you're in Albuquerque and your computer is on the fritz, call them. They're the A-Team. read more

I've taken 2 laptop PCs and 1 Mac to Tech505 on 3 separate occasions and will definitely continue to go back for any computer problems. They've saved me money (reasonable rates) and have great service. They go the extra mile and don't try to upsell you on expensive solutions. And the turn around is quick, too. Great business. Great service. Great rates. Just an all around great experience. read more

Knowledgeable and fast service providers! They took care of my HP printer when it was having problems. Definitely will be going back there again for my tech support needs here in town! read more

Absolutely terrible. It took almost two weeks for them to fix my laptop, and when I finally picked it up it had clearly been dropped - so much so that the metal corner of my laptop was bent, and the upper right hand corner of my screen was shattered and dented and also had a 6 inch crack. I called and asked them how they could make up for the severe damage to my computer. He immediately responded that he would not fix my computer, and that when i dropped it off it already had a crack in the screen and he had video footage of my screen being cracked before I brought it in. Mind you, he was able to tell me this without knowing my name, what kind of computer I brought in, or when I brought it in. I spent 600$ on my computer repairs with them, and it was returned to me VERY broken, and the right half of my touch screen does not work anymore. I also called the next day and asked the owner to send me the 'footage' of my cracked screen and of course he never did, because it DOES NOT EXIST. DO NOT USE THIS BUSINESS. THEY ARE TERRIBLE. read more

We had an HP 2550L printer that started to make bad noises and then wouldn't print. We put in a new drum but that didn't help so we took it to Tech505 to see what was wrong. The tech said that the gear was going so it couldn't be repaired. However he said he had a 2550N in the shop that he would sell to us very reasonably. We said OK. Then he told us that he had a new drum and new toner cartridges for the printer that had been donated to the shop and he would give them to us. When we got the printer home we were having a problem with the connection. We called the shop and the tech connected the printer to our computer via remote. We can't say enough good things about the service at Tech505 - it's really great! read more

I have recycled computers there and the staff was so helpful. Took laptop in because it was over heating. They made sure all parts were working properly. They blew out the massive amount of dust that had collected over time. That was the cause of the over heating. Will take my laptop there anytime I'm having trouble with it. Staff is so kind and knowledgable. read more

We recently had a computer crash to the floor. Tech505 gave us an honest review, held the computer at their shop for about a month or so, and then did some work with our specialty PC once a new one was found. Ebby and Dan did great work for us. Anyone with with computer issues should feel comfortable using Tech505 services. read more