These guys restored some of my faith in humanity by helping me with my dying computer and giving me…read morea number of options costing far less than I thought I'd have to pay to get my work up and running again. Didn't ask for a penny in return for about 20 minutes of consultation and support. They even gave some tips to my friend who had come in with me. They are what customer service used to be.

Excellent service, knowledgeable, great prices! I traveled from Santa Fe, and it was worth it. I…read morewill continue to recommend these people! They replaced a hard drive on my Mac. It works perfectly!

impressive knowledge and professionalism. I had some serious issues they were able to resolve in…read moreless than 2 days. I reviewed the list and never had to speak to them until the computer issues were resolved. everything was done according to my specifications including removing an unapproved app that was holding the computer functionality from performing. Very pleased!!

When I called and left a message about my computer issues, it didn't take long before they called…read moreme back. I was able to come in right away, no wait. Jessica checked my computer out and found that it was just a simple issue that my battery power ran out. She said since it only took maybe 10 min. she wasn't going to charge me at all. I am a senior so I was so pleased to know that they are so efficient and kind. I wanted to for sure give them a thumbs up and how quickly my issue was dealt with and professionally. I will definitely refer others who need computer repair. Linda W.

Chad was amazing! Helped me with a years-long backlog of ignored pop-ups offering malware and virus…read moresolutions, demanding I finish setting up programs I don't know if I have, and telling me my dropbox and other mysterious items are full or have stopped syncing or are unsecured. Gibberish. Chad set it all right in 2 hours. And so friendly and professional--super easy to work with. Highly recommend!! And a very reasonable rate, too.

Would not recommend this place!!! I got my laptop back like this! I've called repeatedly over and…read moreover and no response. I was told to simply pop it "back in". My laptop was not like this prior to having abq computer pros fix.

Needed my fans replaced in my laptop - The gentleman gave me a proper price and now my laptop is…read moreback in working order . Appreciate it !

I was able to schedule next day service with Rafal for a motherboard and cpu installation, with…read moresame-day pickup a few hours after drop-off. Rafal is very knowlegeable about all computer hardware and software issues. He provides honest and accurate problem assessments and fast service at a great low price. If anyone needs to bring their computer into the shop, this is the place in Albuquerque to take it to. He will also recycle old computer equipment. A five star rating is too low for him. He is a perfect 10.

They know what they are doing. I don't have knowledge of computers but they answered my questions…read moreand fixed the issues I had. Walked me through what I needed to understand. People don't often take that kind of time.

I was having problems with my speakers and thought I had some viruses in my laptop. In only a day…read morethey fixed my sound issues and clean up and issues with viruses as well! Go here for all computer issues!

I message this business to fix a PS4 hdmi connection, he said he could fix it, I took the unit to…read morehim, and after a few days, he told me it was bit the HDMI, it was the motherboard and the cost to replace it was not worth it. He offered to "exchange" the broke unit for a refurbished one, and give me credit for the broken one. I agreed, since this is for my nephew, After waiting a few days, he tells me he has the "refurbished" unit ready, he brings me to me and I pay him and I leave. After coming home, I had a photo of the serial number from the broken unit and after comparing the numbers.... surprise surprise, it's the same broken unit and it's still broken and doesn't work. Not sure what kind of business this is, but this is not someone you want to work with. BEWARE. FRAUD. **I have not blocked any communication, I'm still waiting and hoping this could be resolved. **

Shawn is a legit dude. Really straightforward, honest and helpful. Super fair price. Honestly he…read morewent above and beyond trying to help me recover data on my hard drive. Thanks so much!

I took my laptop to Dan's Computers late summer to order and install a battery for my HP laptop. It…read morewas during COVID and most of my international work is online through Zoom, so it was hard to find a time to come in. I finally found it and left it for a day to install. I got it back to home and my office and within 2 weeks found the battery wasn't charging as it was supposed to--2 hours vs. 12 that it should provide. I called Dan's and spoke to the staff person who had installed it. He told me it was in the warranty period--1 month--and that he would notate the problem in his system so I could come in whenever I was able in the next few monthswork schedule and COVID and they check it and reorder the battery for free and re-install it. I finally got a day w/o Zooms and work and brought it in and talked to the manager who opened my computer and said the battery was faulty. But he went on to say they would charge me for a new battery. I told him his staffer had made a notation within the warranty period and told me it would be a free replacement. He checked his system and said their was no notation so it was my problem and I'd have to pay the entire cost of a new battery, but he would help with labor. I told him it wasn't my fault that his staffer forgot to add it to the system and I would like to talk with him or he could call him since I thought he'd remember our discussion and the problem. He refused and said he wouldn't call him, he wouldn't let me talk to him, and he ordered me out of the store when I said this was bad customer service and I shouldn't have to pay for the bad battery they installed. I will never go back to Dan's computer. The manager was terribly rude, basically insinuated I was lieing, but refused to ask his staffer that I talked to to confirm what I was saying. I will take my business to other local computer stores and let all my friends and family know how frustrating and unfair Dan's Computer manager is!!!

Understood my non-techy way of saying what my problem was and knew just what I needed and had the…read morepart right there. Took it home and Whooo La! Problem solved.

On both occasions that I have used Tech505 they have been very helpful and fixed the issues my…read moreLaptop was having. Super friendly customer service and handle your tech with care. Would use Tech505 if I ever need anymore Laptop diagnoses/fixes.

DO NOT DO BUSINESS HERE! My little brother was a computer engineer and a hacker for the federal…read moregovernment at Sandia National Labs (DOE & DOD)! I used to work for Phillips Labs/DOD at KAFB as an engineering Tech! So I know personally from experience that, for the most part, "computer nerds" aren't the most sociable people with infectious personalities. This guy DJ, the owner, is just like that. His customer service skills are extremely piss poor! He keeps pushing you to pay $50 for a consulting fee without detailed explanation of his capabilities and any assurance whatsoever that he can get the job done. When this was SIMPLY and respectfully stated to him as a potential customer concern, he threw a tantrum like a little kid and hung up like a little punk. Computers are major purchases where you are spending as much as $3000 or more!!! Thats not chump change in this current economy. I was prepared to drop that because I need what I need and I have the money. However, just because a person may be smart enough to understand everything about motherboards, RAM Memory, and processor chips doesn't mean he knows how to conduct business properly!!! That seems to be the case here! If you are spending hundreds upon thousands of dollars, you want to be assured that you have someone that's going to be reliable and personable enough to answer your basic questions! Trust and believe that I know enough about computers that I'm not just asking errant non-applicable nonsense! When you get down to brass tacks, I just wanted to be assured that he was capable of delivering what i needed for the amount of money I was planning to spend (thousands) with him as opposed to going to a big box retail store. His lack of decorum, class, business knowledge, and patience was what I received! We don't patronize a business because they know they have the knowledge in their head but otherwise can't convincingly assure the paying customer that they and their money are in good hands! DO NOT DO BUSINESS HERE!!!