Had a major security breach and she was able to check my phones on the spot. Next day I brought in my computer and she was able to scan and return within 24 hours. Best Buy was "willing to do it in a week and charge me more read more

Terrible disrespectful service. My business partner brought 3 devices to Desiree to clean and replace software on, then asked I express to Desiree what had to be done. When I called Desiree I told her specifically DO NOT install anti-virus software of any type on the devices, and she agreed this is detrimental. SHE DID IT ANYWAY. Zero respect for the customers wishes and zero respect for the chain of command. A professional problem creator. Of course she doesn't answer the phone. These people do whatever they want and could care less what the customers tell them to do. More work creation crap. read more

Synergy Tech Repair - Mobile Phone Repair Near Me - Santa Fe, New Mexico

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Thank you Deseree for efficiently transferring data from one phone to another! Your knowledge, service and professionalism is the reason I refer family and friends in need of tech support. You're the best! Debbie Adams read more

I have been to a few phone/computer repair shops in Santa Fe and none even begin to approach the quality of service at Synergy Tech. Professional, efficient, rapid, gracious and at a extremely convenient location. read more

Synergy Tech Repair is an oasis of caring technical assistance in a digital world that's often bewildering. When I've needed a friendly person to answer a simple question or solve a problem, Desiree has been there. Recently I spilled some liquid on my laptop keyboard -- major crisis. They handled it right away, reducing the damage and replacing the parts in record time for a fair price. The best! read more

These people know what they are doing and give great service. I have brought many phones there over the years. read more

A friend of mine suggested that I go to Synergy Tech, when I had some frustrating computer problems years ago. They fixed the problem and provided exceptional customer service. I have been going to them over the years whenever I had a computer or smart phone problem and am always impressed with their expertise and professionalism. If you need help with computer or smart phone repairs and want excellent customer service at a fair price, I strongly recommend them. read more

I've been here twice, and plan of visiting again this week for additional advice/service. Desire's a gem, pleasant, knowledgeable & competent in ability. This is the type of service related business we must all support & value ! read more

It was such a relief to find Synergy Tech in Santa Fe, especially Desiree, and get real expertise and great service. I wish I'd found them sooner! It would have saved me a lot...they're the only people to go to here. read more

I feel so lucky to have found this family run Santa Fe tech help. Incredible customer service support! Honest pricing. Every time you have a phone or IPad issue this is the place to go ! read more

Best cellular service place in Santa Fe!!! No one even comes close to their knowledge and care! And incredibly reasonable pricing. read more

Wonderful service and customer support. Definitely recommend you go there. I just needed a cell phone battery, but it was quick and easy! Thank you much! read more

Best tech repair shop in town, I have had multiple devices serviced here through the years, hardware and software issues. Everyone I have referred to them has given the same feedback, if you are needing any type of electronics services GO HERE! The woman up front is sweet, and honest. Thank you guys again for everything! read more

They fixed my IPhone. The price was reasonable and the service was excellent. The girls behind the counter were very knowledgeable.

Does a fast job on iPhone repairs: screens, speakers, microphones. Reasonable prices.

Warning, do not use this company! After having all my data transfered to a new hard drive by them, all my data showed upon another person's computer who used them for data transfer. When I called them to resolve and find out how many other computers may have all my personal data, tax files, will, photos etc., they refused to even talk to me about this. This is a dangerous company! read more

My phone got a mysterious crack and started phantom typing and calling people. The screen had stripes on it and it could only see parts of it. It's an iPhone se old model. I left it like this for several weeks afraid of what it would take to fix it. I was traveling through Santa Fe and decided it was time to finally do something about it. I found this place online and called them. The person working was very nice and gave me the price to replace my screen. $70 dollars is a lot but it's standard for screen replacement I've found. I showed up and she told me to come back in 40 minutes. It was ready when I got back. It went very smooth. Did I mention how nice she was? Thanks read more

I have had the most positive repair experiences at Synergy Tech. Unlike other tech repair businesses, even the apple store, the service at Synergy Tech includes: no pretension, plenty of patience and very clear communication and pricing expectation. I always feel like I'm getting honest, accurate diagnosis' and know what I'm paying for. I have very bad luck with tech.my phone, which could be hugely frustrating, but the experience of going to Synergy Tech is so positive it makes getting a broken screen fixed not so bad. And they are so efficient too! Not to mention its a mother and daughter owned business... Women in tech is a fantastic thing. I send all my friends here. Great business, kind, smart, people. Can't recommend enough read more

Broken iPhone screen. Recently had the screen replaced at Apple for a significant amount. I dropped the phone and the glass shattered. Gave Synergy a try and they resolved the issue very quickly at a super reasonable price. Nice to have this option in Santa Fe. read more

Great gal helped us, I was nervous about giving her my passcode so she did all she needed to do requiring my passcode with me there. Explained why she did what she did to repair phone. Very nice and professional, job done in the time she quoted. Will definitely return should we need tech service!! read more

Desiree who works here is super helpful knowledgeable and patient. Whatever you are paying her is not enough! Seriously this is the only place I go for broken screens, borked laptops or anything and everything tech related because they are fast, reliable and reasonably priced! They win my repeat business! read more

This is a superb company! Their competence, sincerity, good prices, friendly helpful attitude are all excellent! I had both my phone and laptop work done there and I couldn't be happier. Highly recommended! read more

I absolutely love bringing my devices here when they break. I'm very clumsy and things tend to break in my presence, so I'm in here often. Desiree at the front desk is very friendly to me, and has even started to remember my name. The service is always fast, and repairs last! Prices are very reasonable, and cheaper than at the Apple store in Albuquerque. Will definitely come here with all of my computer troubles in the future. read more

My iPad wouldn't charge and after trying all the tips on YouTube I found Synergy Tech and took it in. Desiree said they'd check it out and it should take about 1 1/2 hours and would call when it was done. They fixed the problem and the charge was fair. I'm writing this review on my iPad right now and I'm very pleased with the service I got there. Highly recommend. read more

Great staff and repair service. Highly recommend to Apple product people. Thanks for fixing my phone!!!

Synergy has taken care of all my iPhone issues for the last two years. The staff at the front counter are pleasant and helpful, and the service work has been prompt and competent. Thanks, Synergy Tech! read more

Absolutely outstanding service! This place was recommended by our Butler, Jonathan, at the Hacienda. I had smashed my screen on my iPhone. Synergy Tech took it with a smile and a promise of 45 minute service. I was gone longer than that as we were Museum hopping in Santa Fe. I returned and the work was done. I decided to get a screen protector and in an additional 30 seconds ( yes, seconds) it was done and done!! Very reasonable price for everything. (And, my phone was returned to me fully charged!!) If you need cell phone or tablet service while visiting in Santa Fe, this is definitely the place to go. If you live in Santa Fe and don't know about Synergy Tech...well, you probably haven't needed them yet. When you do, they'll be there for you! read more

I seldom write reviews but I needed to share how thoughtful kind and courteous my encounter was today. I had a problem with my iPhone 13 camera lens and instead of charging me to replace the lenses that I thought were scratched, they were honest with me, and gave me a simple, cost-effective solution... And even though I insisted did not charge me for their time. Great customer, service, honest and reliable would wholeheartedly recommend them. read more

This business continues to act unethically (Please see my previous review and the owner's comments, which include a violation of Yelp's Terms of Service, which have been reported). Be warned. DO NOT use them. Indeed they DO use shoddy, malfunctioning parts that will damage your iPhone (scroll through other reviews and see some of the same issues), as confirmed by the Apple Store. And AmEx refunded me in full, due to my documentation of Synergy Tech's faulty, harmful service (and that company's protection of the customer, something from which Synergy Tech could learn volumes). Also scroll down and see the kind of "customer service" shown by Synergy Tech in the company's replies to critical reviews. Do you really want to give money to a company that endorses such baseless behavior (in addition to having the company make your phone worse)? I have reported the owner to Yelp or violating its terms of service and posting contact information for its patrons in my comment (And I will be contacting a lawyer as well). EDITED TO ADD: Yelp acts more professionally than Synergy Tech as well. It has enforced its TOS and redacted Synergy Tech's inclusion of this information, which is a violation). In addition, Synergy Tech decided to post an email I sent to the company (to which the company never responded)...but cut out large portions (EDITED TO ADD: Yelp smartly forced the redaction of this truncated email as well). However, here is the FULL, accurate, and unedited (by the business) email text, sent to the company October 11, 2017. Please note that Synergy Tech never deigned to reply to the email: Subject: Re: Voicemail from (505) 473-3414 Date: August 11, 2017 at 12:38:39 PM EDT To: inquiry@synergy-tech-services.com Dear Brandy, I just received your voice mail (to my email). I'm not able to call since I am sitting in (hours of) auditions in upstate New York at the Glimmerglass Festival. Additionally, cell service is poor here. Yes, I disputed the charge and unless it's simply refunded by you, I know of no other action. While the replaced screen LOOKED fine, it has simply proven to be not Apple quality and definitely does not allow for normal operation when it comes to scrolling and typing (and also acts different when in the sun). I'm beyond frustrated since your service was nice and polite. But it is simply not working at any sort of normal and expected level now. I have already made an appointment with the Apple Store in NYC to have this taken off and replaced with something that will work as expected (I've had a screen on a previous phone replaced by Apple and it was superior and worked just fine after). And it's not just me. I handed my phone to someone last night so she could look at something and when scrolling, her response was, "What's wrong with your phone, that's bizarre." She also had trouble with finger movements to zoom. Had I any idea that the phone would perform so poorly after a replacement at a non-Apple store, I would have simply risked cutting my fingers and waited until I was back in NYC. I'm gone from Santa Fe now and I simply want my money back so that I can use it to replace the screen again, but this time in a satisfactory manner. Since I am no longer there, I used AmEx as my best resource. All best, Kristin Again, I have reported these actions to Yelp and am speaking with a lawyer, following this violation of the Terms of Service. If you care even the slightest about a) your phone working and b) customer service provided by decent, capable human beings using good, working parts, AVOID SYNERGY TECH!!! read more

They were very helpful in replacing the screen on my OnePlus One phone three times (I have a toddler, it now has a screen protector, not their fault). It requires ordering special parts, and they kept me appraised of the arrival time, and replaced the screen promptly and professionally when I brought it in. Staff were also friendly and courteous, and enjoyed entertaining the toddler while I filled out forms. The new screen + installation was less than a third the cost of the phone, so the service was well worth it, and with a case on my phone I've now been screen safe for two years! Their work has held up perfectly, and I'd happily use them again. read more

Awesome, awesome, awesome. I keep breaking phones and they always fix them. Or tell me it's not worth it. Or tell me how to fix it myself if it's a software issue. Friendly, professional, locally owned and operated. The best. read more

Nice enough counter help, but they ruined my phone. I have an Apple iPhone 5, which suffered the most *minor* water damage you can imagine: screen a little psychedelic-looking, that's it. Take it in, and they tell me the battery also needs to be replaced ('there was a recall from Apple, but you missed it.'). OK, no worries, new screen new battery, $110, fine. Get the phone back and the screen doesn't work right. Types randomly, firing off garbledyguukk messages to people without me hitting send... nightmare phone. Also, the new battery doesn't seem new at all. No longer standby time or anything. Take it back, and they say, 'oh must need to be calibrated again, come back in 30 minutes.' Get the phone back, and now it's stuck permanently on full bright. Can't be dimmed. 'Oh that sometimes happens with water damage.' What?? I ask if I can have my old screen and battery back, they say 'no. But you can sell the phone on Craigslist.' So now, my phone last about 15 minutes if it's unplugged, even from fully charged. And the BS typing issue still happens. I have to put it to sleep and then back on the have it work like a phone. Eff you guys, eff your stupid little rip off business that uses bullshot Malaysian screens knowingly, just taking $100 per half hour. You're like a weed doctor in California. ** In response to your racist comment about the ghetto, eat my balls. read more

After thinking I had to pay $1000 for a new phone and multiple phone calls with my phone software company I miraculously stumbled upon Synergy Tech. They diagnosed and fixed my phone within hours and it cost me a tenth of what I thought it would. Thank you so much Synergy Tech! P.S shout out to the front desk for being more knowledgeable than the four reps talked to at my phones software company! GO HERE! read more

Quick walk-in service. Cracked screen protector. In and out in under 5 minutes. Friendly. Also recently provided advice a friend about screen and battery replacement on an older iPhone. Cheaper than Apple? But the phone wasn't worth it. read more

As advertised and completed two iPhones replacement screens under 1 hour. Seems fairly priced too.

What? No not never don't bother I took my laptop in to upgrade the processor and it never worked again. After a huge series of life events and using an iPad my laptop sat unable to login except in safe mode. I finally had time off work during 9-5 hours to bring it back. THEY Broke my computer and now they want me to pay to evaluate their f up. Ok won't be back and will not recommend. Was it worth the negative press? Be reputable! Greed doesn't get you anywhere in life. The computer log tells the story- it's been broken since they upgraded the processor and all they want is more money. read more

My Galaxy S8+ fell out of my pocket going about 35mph on the asphalt during a the Santa Fe Century ride. It broke the protective case and the phone face shattered. It only flickered white occasionally, then went blank. I was devastated. Took it in to these guys and they had it fixed in about 2 days. Not unreasonable prices considering how expensive phones are these days, and how important the information inside is. Highly recommended. read more

Wow, Brandi are you making up stuff as you go? He is My brother weirdo, not my boyfriend.. You glass is cheap and you know it.. I love how you talk like you have it all figured out just to make your business look good and you try to make others look bad. My brother has had the same girlfriend for 2 years idiot, no other girlfriend ,not that it is your dam business! Your business sucks and you use cheap products so stop playing stupid! Grow up! read more

Desiree and Brandi were so warm and professional. They went out of there way to help my daughter figure out her problem with her I Phone and gave us lots of viable options. I loved how many different cases they have because she is so picky. I will be back with my Mom's IPad and my computer. Really glad I found this place. They also do software. Thanks ladies. read more

Synergy Tech Repair - Mobile Phone Repair Near Me - Santa Fe, New Mexico

took my laptop in with error message that cooling fan not working, usb port not working, and another problem. They fixed one problem but not the cooling fan or usb port. Took it in a second time to fix the cooling fan. They charged me $45 but didn't fix it. I took it to Nelson at Santa Fe Computer Works. He fixed the usb port and found pieces of plastic in the cooling fan. How could they miss that. I explained this on email and suggested they refund the $45; no answer. Try Nelson at Santa Fe Computer works. Much better work, knows what he's doing. read more