The proprietor was uninformed, incompetent, and abusive. This was the worst service experience in…read morememory.

We took in a 2011 iMac to Santa Fe Computer Works because it was caught in a boot-up loop. Nelson…read morewas great at communicating with us about what he was doing. The motherboard was fried and the computer done-for, but he retrieved the hard drive with all the data and moved that onto a large capacity thumb drive for us. He is very knowledgeable and friendly and we recommend Santa Fe Computer Works heartily.

******UPDATE***********March 4, 2020 I assumed from the…read morereviews that this business was also open to everyone, your average customer. Upon arriving, no one seemed to be present. I actually thought the business was closed. When two of the employees/owner eventually came out, they looked at me rather confused, then looked at each other, then back at me as if I was an idiot or something. They asked what I wanted and then informed me that they do not work on everyday computers. They only do work for businesses. Well........from the looks of their office, they might want to reconsider going back to the average "Joe" I had to give a Star even though I didn't get my computer looked at. 1 Star solely based on interaction.

They were so gracious! First Jenna spent a while in the phone with me trying to diagnose the…read moreproblem. I took my PC there and they fixed the problem in no time. Wow! Thanks for the quick service... I was desperate!

Great service very reasonable price would highly recommend! Do your due diligence. I did and they…read morewere the best

I was visiting Santa Fe and my Lap Top crash :( Santa Fe…read moreComputers Response time was amazing , I Highly recommend this company to any one.

I needed my MacBook Pro repaired so I called a few computer repair places and got the run around…read morewith prices. That was a big red flag. Then I found Clockwork Computer Repair on Yelp. I talked to Josh. I got an up front price that was reasonable. Josh was professional, provided a quick turn around time and answered all my questions. I will definitely use Clockwork Computer Repair again and would highly recommend this place.

The owners and tech staff were competent and professional, offered great individualized support,…read moreplus were just very nice and friendly. I worked with Daisy and she was so helpful. Computer needed new hard drive and in addition to work I was given one on one session.

These people are GREAT. Fixed me up quick, and went well beyond the"bare minimum" repair HIGHLY…read moreRECOMMENDED

0) Yelp has the wrong address for this business. Should be: 1807 2nd St Suite 100, Santa Fe, NM…read more87505. I suppose they'll change it eventually. 1) I recommend, and commend, them. Took in my 2019 iMac for a free diagnosis. I'm a techie and had an idea what was wrong, but they checked other possibilities, backed up the account on the machine to avoid accidental loss, and spent literally hours pursuing the problem, which turned out to be a hardware failure. 2) They gave me a quote for the repair, but it was too high for my budget. In fact this was going to be a spare Mac, since I just got the new Mac Studio, so I don't really need it and wasn't ready to spend that much. I could understand why the price was high: iMacs from that year aren't made to be repaired. I dislike Apple's closed architecture (literally closed in this case), but that's the way they are. 3) I declined the repair and took the iMac home. No charge, no hard feelings. The people there couldn't have been nicer.

A very friendly and accommodating, small computer service shop, specializing in Apple products. The…read moreoffice is upstairs, in one of the shopping courtyards, just off the central square in Santa Fe. I arrived in Santa Fe without the right cable to charge one of my older Apple devices, and the owner very kindly checked his parts bins at home and brought one in for me. He was very accommodating and communicated very generously to let me know if he had found one. I have no doubt that he can help you with whatever ails your Apple (or other) device while you're in Santa Fe.

Daniel is very knowledgeable. Excellent service and quick turnaround time. Will definitely return…read morefor all our Apple needs! And you have to try the screen cleaning system.... Nothing compares

I am not ashamed to say that I am Technology challenged…read more July 5, 2018. Thursday. Today I walked in totally humbled and confessed that I did not understand why I could not use my lap top. This wonderful precious human being, this kind man, with salt and pepper hair, brought my laptop back to life. It took him just a few minutes to do what I just could not understand. Thank you!! Thank you!! Satya Paz

I gave Dotfoil a five star review some time ago because of their technical expertise and because I…read morelike them. Unfortunately, I can no longer recommend them because of their business practice. Dotfoil was able to solve a software problem, temporarily. Their solution ultimately caused a greater problem. Knowing of this possibility they kindly offered a refund. I have called and emailed several times requesting this refund. Dotfoil do not respond. Dotfoil may or may not choose to refund my money. That is their choice. But ignoring a customer is not good business practice. I'm not one to criticize, but I must say, buyer beware. This is apparently not an honorable company. Update: The owner finally responded after weeks of requests. That's better business practice. Unfortunately the owner missed the point. The issue was not Microsoft/Apple incompatibility. The issue was Dotfoil's failure to respond to my request for the refund they offered. Technically competent. Communications skills not so much. 2 stars.

Your first clue as to avoid this guy is the absolutely disorganized pigsty his business is. You'll…read moreneed a tetanus shot before you go there. Second, while confirming our PC was dead, we asked him to look at our laptop which wasn't finding our internet and it needed a WIN 11 upgrade to the tune of $200. He then texted saying there wasn't enough RAM to run WIN 11 (4GB). Adding ram would be another $100.00. I said no, we don't want the extra GB. He told us to come pick the laptop up, without him resolving the initial problem. We went to pick it up and he shoved the laptop into my Wife's chest, we asked for our laptop case, he threw it at us and then slammed his buinesses door in our face! Such an unprofessional jerk. Save money, time and grief and get better service at BestBuy.

Man child yells, no talk. Paid $300 for a new battery. I took my computer elsewhere as an issue…read moreneeded fixing for DJing. The new place, Synergy Tech Repair, fixed the issue said take it back to whoever put the battery in as there's an issue with the connection on battery side. Did so, yelling was all I got. A man child who could not fathom that he made a mistake or that what was done may have a problem. Nothing but yelling, how he was alive and working on computers before they were born, and wanted me to know, again all YELLING, that he had a house on Canyon Road plus. What an absolute man child. No warranty for work he did. Steve is a total immature person. Only wants praise, imagine, LOL.

Edit: I found someone who did it for $500 cheaper. And they did great work. Do not trust this…read morecompany. They will charge you extra for no reason and not blink an eye. Do not go here for TV mounting.

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

I had a computer issue that I could not fix myself [most I can], so I called Paradigm Computer…read moreNetworX and was able to set-up an appointment over the phone remotely with one of there guys - Buck. Within less than an 1hr he was able to troubleshoot my issue and get me on my way. I appreciated his clear communication, and his experience so much I felt inspired to leave this Yelp review!. Thanks guys for making my life easier in the area of resolving my frustrating computer issue that was slowing me down in work! Keep up the good work :) !

From the owner: Paradigm offers the best computer repair services in Santa Fe, providing support, consultations,…read moreand emergency repairs for individuals and small businesses.