Our office has done business with this firm for years and years…read more We love them. Couldn't be better. We feel like we are friends with Billy and Sheila. JD

Much cheaper to buy their high quality printers with annual maintenance and toners than to buy…read morecheaper printers from big Office retail places and purchase the toners. I was having to replace those printers every year. We have several medical clinics and we have been dealing with SF Business Products for over a decade with our printers lasting 7 or so years before replacing. Billy and the staff give very personal, friendly and professional service.

I can't resist a pen store, even though I have many more than I'll ever need. And when I found out…read morethat Santa Fe Pens was just a short drive from our VRBO, I was there. I ended up with a nice Retro 51 Tornado in with a very cool custom Red Chile Ristra pattern. The folks here were super nice, helpful, knowledgeable, and low pressure. I could have done more retail damage, but was more than happy to slowly leave with a pen that I really enjoyed trying out and looking at.

Took my expensive pen to be repaired and he stole it. Do not leave anything with him, it could just…read moredisappear!

John came to our house to fix our printer. He couldn't fix it here so he carried it back to his…read moreoffice. Great service and very reasonable considering two trips to our house. Don't throw out your electronics but call John first

One of the best printing repair center in Santa Fe..I really like the way John deal with clients…read moreand he is very hard working too...

My experiences here over the past few years have been extremely positive…read more UPS has streamlined its procedures, so even if there's a line, it doesn't take long to get to the counter. Best of all, the current employees (2025) are all quite Knowledgeable, courteous, patient, and smiling! One more plus for me, since I live in the neighborhood, my drive there takes less than 5 minutes!

I prefer to leave positive reviews for places, but sometimes an experience is bad enough that I…read morefeel obligated to warn others. I paid this UPS Store over $200 JUST for packaging four car wheels (over $50 per wheel). This did NOT include shipping -- I provided the labels separately. These were shipped as four separate shipments (one wheel per box) and every single wheel arrived damaged. When you are paying $50+ per wheel for what is ultimately cardboard and packing materials, the expectation is that you are paying for the store's expertise and professional judgment in packaging expensive, heavy items so they actually arrive safely and undamaged. I specifically chose to pay professionals because I wanted them packaged correctly and safely. I even called ahead to discuss box size and was told extra room would be left for bubble wrap, padding, and protective material to keep the wheels immobilized. Instead, the extra space was left empty. The wheels arrived sliding around inside oversized boxes with only a couple of lightweight packing pillows that did absolutely nothing to secure heavy metal wheels. There was no meaningful foam, Styrofoam, rigid protection, or face protection, which is especially frustrating because the wheel faces (the most exposed surface) are exactly what suffered the worst damage. Afterward, I spoke with the manager, Joseph, who was polite and acknowledged the wheels had been poorly packaged. He specifically told me the store should have offered a more robust packaging option, which I absolutely would have paid for had it been offered. He also told me he intended to refund the packaging charges but said he needed ownership approval and was confident it would be approved. The next day, ownership refused. I was then told to pursue a UPS insurance claim -- despite the store acknowledging the damage resulted from inadequate packaging. UPS reviews packaging as part of any claim, leaving me in the frustrating position of being expected to pursue reimbursement for damage the store itself acknowledged resulted from how the items were packed. I remained polite and patient over multiple calls and gave the store every opportunity to make this right. Unfortunately, after they refused to even refund the packaging charges, I was left to pursue other avenues. See the photos and judge for yourself how a heavy wheel would fare bouncing around in a box with that much empty space and so little protection. If you are shipping anything valuable, fragile, or heavy, I would think very carefully before trusting this location to package it.

A very friendly and accommodating, small computer service shop, specializing in Apple products. The…read moreoffice is upstairs, in one of the shopping courtyards, just off the central square in Santa Fe. I arrived in Santa Fe without the right cable to charge one of my older Apple devices, and the owner very kindly checked his parts bins at home and brought one in for me. He was very accommodating and communicated very generously to let me know if he had found one. I have no doubt that he can help you with whatever ails your Apple (or other) device while you're in Santa Fe.

Daniel is very knowledgeable. Excellent service and quick turnaround time. Will definitely return…read morefor all our Apple needs! And you have to try the screen cleaning system.... Nothing compares

What kind, genuine, helpful young man the assistant manager is!! first off, he let me try many…read moredifferent drive format using my mac ( use APT (Apple Partition Table) as the partition type, and HFS+ (Mac OS Extended) as the file system. found on this forum https://discussions.apple.com/message/11365740#11365740). Then he printed it for me immediately (when technically they have 24 hrs to get it done) and I picked it up a couple hours later! Then, I unrolled it to verify that everything was in order, it was perfect, then I accidentally got some regular, old, not-too-sticky, scotch tape on it and it started ripping up the paint on this fresh beautiful poster! The assistant manager said "no problem, I print another one right now, get it ready before I leave...it'll be here ready-to-go when we open tomorrow at 730"...and the other employee remarked, humorously "...and this time we'll roll it up and secure it with a rubber band!". a rubber band indeed! You are the man! You saved my bacon!...Twice!...in the span of 4 hours!! Thank you sir!

Spent 30 minutes here trying to get a 9" x 11" envelope sent with a pre-paid return label included…read moreinside. What a fiasco! Never did succeed so went to Office Max/Fed Ex nearby. Another 20 minutes and still no success. Finally went to USPS and mailed the package without a pre-paid return label for my documents. Young men at both Fed Ex locations tried to help with service but were unsuccessful - lots of technical problems with computers. A waste of an hour when I was in a bit of a hurry.

I have used Paul of Zia Networks several times over the past year or so (and so has my wife) to…read morehelp solve seemingly unsolvable computer issues. As we live outside of Santa Fe, this was mostly done by phone, each of us independently for different issues. I have been very pleased with Zia's assistance in immediately getting to the source of the problem, so that I could remotely fix the issue without going in to Santa Fe. The level of service, and accuracy of the solutions, was simply outstanding. I've been a computer user for over 50 years (yes, you read that right), and have yet to come across someone with Zia's ability to rapidly and cost-effectively solve my problem. And I might add: solve the issue inexpensively, quickly, and in a non-condescending way. I highly recommend Zia!

We have used Zia Network many times. We have always had excellent service with their work. I would…read moresay that if you have any network or computer problems, call them. I used them today to help me with backup problems with Quickbooks. They not only help me with that, but helped me with other issues that I was not aware of. I highly recommend Zia Network. Darrell Hilley Santa Fe Art Collector.

We relocated to Santa Fe -- including our two small businesses. Mail call has provided great…read moreservice at a good price for us to have a stable mailing address for USPS, UPS, FedEx et al while we have been in temporary office space and rental homes. There is always someone to sign for packages, notifications let us know when to drive in from Galisteo, plus when we ship outbound they make it easy -- always having packaging and computer generating the waybills. Hours could be longer, but pretty standard for NM. Convenient location, helpful friendly service, all-in-all great service.

Always fast and friendly. Hardly a wait. Open on Saturday's which is a great help. Has nice boxing…read moreup station with tape.

Several weeks ago, while visiting Santa Fe, my computer failed. Dead as a doornail. Yes, it was an…read moreolder computer with many miles and files, and I used it every single day to run a community radio station back home. I took it to the nerd guys, who all but laughed at me. Although it was a brand they sell, it was "too old" for them to even look at. I asked if there was anyone in Santa Fe who might be able to help, and they assured me they could not recommend anyone. So, I retreated to the parking lot to see if the Google gods could help me find anyone in Santa Fe. As I was getting in my car, one of the nerd guys walked up and said that while he couldn't recommend someone to help me, I might check out the folks at Santa Fe Computer Works as they'd been in business there for many years and he'd "heard good things" about them. That was one more idea than I'd had before, so decided to check them out. They have great Google reviews, and an A+ rating at the Santa Fe BBB. So, on Monday morning, I took my dead computer to see if there was any hope. No appointment, no reservation. Shop looked like what I would hope a working computer repair place would look like... lots of parts, monitors, laptops, etc. They tried a couple of obvious things (power cable, reset, etc.), and said it seemed to be motherboard issue, but they'd like to keep it and work on it. I explained that I was from out of town, only there several days, and was frantic to get back to my radio station monitoring/updating. Nelson said he would see what they could do, within my time constraints, and would keep me apprised as to progress. Well, they were amazing. Turns out that the motherboard was dead, but my hard disk was intact. To replace that motherboard would require more time than I was going to be in Santa Fe as it had to be ordered. It's an expensive part, since there is high-end video on the motherboard. The battery also had a bulge in it, although that was not the critical item nor would it have to be immediately replaced. This computer was new in early 2017, and had been a workhorse, and had definitely seen a full life. However, I was not thrilled with the prospect of replacing it with a new one at this time... what a PITA that is - reinstalling software, trying to make sure all data was taken off the SSD, etc. Nelson gave me a few options... do nothing, order a new motherboard & they could ship my computer to me, or he could get my hard disk working in another laptop. I opted to have the hard drive put in a laptop that he had... not the same brand, but comparable in memory, size, etc. He asked to keep it another day, and would get it working for me at a very reasonable cost. As promised, the replacement laptop was ready for pick up the next afternoon. I've been using it every day to keep the community radio station running, and it has been running like a top! They were meticulous with replacing all of the hardware drivers so I've had zero issues with those. I'm still running Windows 10, and will get a new laptop (but on my timetable when I'm not frantic to get it working. I highly recommend Santa Fe Computer works. They were very honest with their recommendations, great with communicating, and fixed my computer on the timeline stated. I was in a real bind, and they helped me beyond measure. Oh, they also have a couple of really cool pups!

The proprietor was uninformed, incompetent, and abusive. This was the worst service experience in…read morememory.