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Dopo Buttero

3.0 (4 reviews)
Closed • 5:00 pm - 10:00 PM

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DOPO BUTTERO ATMOSPHERE

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3 years ago

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2 years ago

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3 years ago

If I could give it zero stars I would. Terrible service. Food is massively underserved and overpriced

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The 1770 House - House TarTare

The 1770 House

4.3(269 reviews)
0.4 mi
•$$$

Still one of my Hamptons favorites. Classy atmosphere and still feels "under the radar"…read moreconsidering this is a historic venue. Food always has a very fresh farm to table vibe.

One of the worst dining experiences I have ever had…read more My partner became ill and was unable to join me for dinner. We called the restaurant to either move our reservation to another day or cancel it, and were told that only the manager could assist us. However, we were told the manager was unavailable because he was busy speaking with regulars at a table. I asked if we could simply be placed on hold until he was available so we could find a solution. We were told no. Instead, the employee said they would "leave a note" and that someone would call us back if they were able to help. Meanwhile, we were told that if the reservation was canceled, we would be charged a $135 cancellation fee -- despite the fact that we were actively trying to work with the restaurant to either reschedule or resolve the situation. The experience became even more unacceptable when the employee eventually hung up on us and then stopped answering our calls. The restaurant only answered after American Express contacted them on our behalf. To be clear, I have no issue with a restaurant having a cancellation policy. What I have an issue with is the way this situation was handled: being told the manager was "too busy" to speak with us, being refused the simple courtesy of being placed on hold, having our calls screened, and ultimately being hung up on. That is an embarrassing level of customer service for an establishment of this caliber. I genuinely hope someone in management -- above the person working the restaurant that evening -- takes this seriously and addresses this behavior. A cancellation policy is one thing; treating a customer with this level of disrespect is another.

Photos
The 1770 House - Room 2, facing Main Street

Room 2, facing Main Street

The 1770 House
The 1770 House

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Dopo Buttero - steak - Updated October 2026

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