So i was in the area working, i wanted to grab a quick bite before going in to work. The lady seemed rude asf. Like she hates her life and job. I asked for fresh squeezed orange juice. Bagel and donut holes. When i opened my bagel it was not evenly spread. So i asked for more. She said $1.50 more, instead of just spreading a little bit more evenly. Whatever i paid the. $1.50. Didn't even argue her, tell me why dhe just puts a blob of cream cheese on top. I asked for knife or spoon and she said she had none. Such horrible customer service, she cod have just spread it. They should get rid of this women ! read more

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I've been a customer at Donut Star for over 15 years. The couple that owned this store were wonderful and everyone in the neighborhood kept going back because of them and the donuts. In recent years and the change of ownership the service and quality has definitely gone down. We order 3 breakfast croissants and they were terrible. It's not hard to make a breakfast sandwich but these were full of black pepper and the cheese was terrible. The croissants were undercooked. The bottoms were doughy and soft. The doughnuts were fine. read more

Been here on a few desperate occasions for my kids and the lady is soooooo rude every time!!!!! Lady, it's early in the morning- no one wants to be served with a side of attitude with the donut. It's a dark, old and dirty shop. This last visit, I left without buying anything! I Won't be returning! read more

Seems to be a common theme with rude service. I order from here on Grubhub and had missing items 2 days in a row. I called Donut Star first and the girl who answered said to come in. I did, and when I got there to explain she said she gave my Coffee to the Gribhub Driver, but after checking my camera he never had the drink in his hand. So I then asked about the Free Donut that was supposed to come with my order from the day before and she said they dont offer it anymore, so I told her it is on the App. She didnt care about replacing the items so I just left. Luckily Grubhub offered to credit me back for the missing items. Sad that the rude Asian girl doesnt know about Customer Service. read more

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Stop this morning after always loving it. Hadn't been there for a while. Pleased to see the upgrades in decor. BUT The coffee was watery, non-dairy creamer creme cheese muffin had the cream pumped into it, not baked in! The lemon filled donut tasted like gasoline better step it up. Dunkin is coming and they suck too! read more

I wouldn't even give 1 star if I could, the lady has a really bad attitude, right away I didnt even want to deal with her because of her tone and attitude and canceled my orders, I just simply ask if I could have 3 dozens of donut holes in a box because it's for a few kids to share with and she right away said "No if you want a box you pay $1.50", didnt even try to talk nice or consider my request I probably would had settle to just ask for a few bag but her tone and attitude is bad, the guy however was apologetic about it, I feel bad for this business owner they seem to be losing costumer just because of this woman. She's not fit to this kind of business. read more

Classic family owned styled donut shop. The man who works here is super friendly and is a pleasure to buy donuts from. Their glazed donuts are fluffy and they carry a variety of the classic donuts yiu typically see at a mom and pop style donut shop (glazed, twists, maple bars, old fashioned, bear claws, donut holes, sprinkled, cake, and fruit pebbles). Nice to have an establishment like this nearby instead of those trendy overpriced donut stores read more

As I open my box of food I saw a hair inside. I thought it might've been mine but I found multiple of them. I didn't make much of it until I found 5 hairs as well as a white one that blends in with the styrofoam. I'm greatful for my food and will eat it as it's just hair to me and it wasn't in the food but on the styrofoam but for some people that might not be the case. Coffee was good though! read more

Donut Star - BLT - Donuts Near Me - Fullerton, California

Mom was craving a donut (specifically an apple fritter) after dinner on a recent trip so Southern California so stopped by this Donut Star as it said they were open 24 hours. We came around 8:00 PM and there wasn't much selection left. We ended up getting a dozen donut holes and a glazed buttermilk donut. They were only good but not great. You'd think for a 24 hour donut shop, they'd have more of a selection all day or at least offer to make you some if you're willing to wait. The older lady in the front (owner possibly) wasn't very friendly. She looked like she hated her job and no hi or smile when we walked in. Curtly asked what we wanted as we were browsing. After we stated what we wanted, she asked, that's it? We paid and left with no appreciation thank you. Next time we're in the area, going to pass as so many other places to try. read more

Honestly, this place makes one of the best donuts I've ever had. The dough is fluffy and airy yet remains intact. You can tell its freshness as the donuts can stay fresh for a week. I have to say the quality is amazing. What was really nice was I took out my blueberry donut order and still received it as a bonus on DoorDash. Definitely recommend this place and hope it doesn't change! read more

Fantastic shop! Convenient hours. Donuts are are super fresh and the iced coffee is the amazing!

Not often I crave donuts, but when I do, I prefer donut holes. They are always so fresh here. The service is top notch and pricing can't be beat! Parking can be a bit steep, but really this Donut shop is a gem. I will always come here for the great donut holes. read more

Donut Star - Best donut holes in town! - Donuts Near Me - Fullerton, California

Used TooGoodToGo app. Quick service. Picked up at 12:40 on Sunday. Good portion more than a dozen for $5.38. read more

Donut Star - More than a dozen of various donuts - Donuts Near Me - Fullerton, California

Stopped by this morning to get a treat for someone's birthday. The lady was rude and abrupt. We asked for a small container and even offered to pay for it but she rudely said no. read more

This is hands down the rudest establishment I've ever been to. The first time I encountered it I attributed it to someone having a bad day. But after five visits of consistently rude service, I'm thinking this is not a correctable issue. If you want the soup nazi version of donuts, this is your place. read more

Disclaimer: I've only ever ordered from here via doordash. I don't know anything about the physical space. That said, this place is AWESOME. The donuts are very fresh with great flavor. My favorite is the glazed original donut. Definitely try it out. read more

The donut shop has a sign on their window that says there is a student offer for a free small milk & donut OR a free small milk & ham/cheese sandwich. When I went in with a student ID and asked for the student deal, she just said "No" with a straight face and no explanation. So I did end up paying for my donut but the fruity pebbles on the donut were really stale and just ruined the whole thing. read more

The worst service i have ever experienced. Lost my apetite because of the horrible servive. Went to get donuts here and saw that reviews were okay. As soon as i go in no one is there so i call out for someone and still no one comes. Im just standing for a while until i call for someone again. An asian woman comes out and rolls her eyes. I dont know if she was having a bad day or something, but as a customer its very uncomfortable when she talks to me in an extremely rude tone. I asked her a question and she looked at me without sayiny anything. She then gets a call. Im assuming its her kid because she put it on speaker and a little girl was was on the other end. She then proceeds to talk to the kid without helping me out. At this point i was very frustrated so i stared at her and she just stares back at me as shes talking on the phone. By that time i was done asking her for help and assistance. I was getting ready to leave and even then Nothing. Worst customer experience read more

Food is good but the customer service from the girl is so bad or rude and tables are dirty

Not sure why the reviews are so low. My boss always picks up donuts from here & they are consistently good. They are well drained & less greasy than most donut shops. They also pack a dozen in a box fit for almost 2 dozen...so it doesn't jack up the glaze or have glaze transfer. Not relevant to the review but when is it a donut & when is it a doughnut?! read more

Donut Star - Gift of donuts = awesome! - Donuts Near Me - Fullerton, California

Friendly staff, yummy donuts, my kids face place! My go to for classroom birthday parties snacks.

Very bad customer service. Seemed like she didn't know what she was doing while being rude.

Stopped here for the first time this morning for a dozen donuts. They were delicious, best we have had in a while. I think I've found my new go to place for donuts. read more

Amazing donuts with great customer service. The donuts are nice and fluffy, the taste of the glazes aren't overbearingly sweet. The bacon, egg, and cheese croissant with an iced coffee is my usual order but everything is great. read more

The lady who works here is very rude! I will not be coming to this place ever again. I ordered of the app "too good to go" and was suppose to pick up the order between 4:20-4:50. I called at 4:50 saying I was on my way but running a couple minutes late and the lady that answered the phone said " I already threw away the food, it's not my problem" and I told her I would get there in a couple minutes and she said they're closing and she's gonna lock up before I get there and already threw the food out and kept saying " I'm not sorry". I don't know if that was the business owner or not but that's exactly how you lose business. Never coming back they don't deserve the business. read more

The best donuts I have had in a long long time!!! We bought 2 dozen and they were delicious!!! I definitely recommend donut star !! We had a couple of donuts left and they didn't start to get hard till the 3rd day. read more

Best donuts out there. Tom and Angie are great and are so friendly . Everything taste great and are our go to for any donut. Support local. Not sure why anyone do Dunkin or Krispy Kreme when we have the real deal here. read more

The lady working there, bright red lipstick. VERY RUDE!!!! If I can give 0 stars I would. I asked how much a dozen would be, she was talking extremely fast and I couldn't understand her so I asked her to repeat it. She rolled her eyes and said "what you can't hear me???". The worst customer service I have ever encountered in my life! As she was talking I walked out because I couldn't stand the disrespect! She either hated her job or she is just has so much hate in her! I hope someone can sit down with her and teach her proper customer service! read more

My favorite donut spot!!! I go here frequently (and always forget to check in) and get my usual ham egg and cheese croissant with jalapeños. It's so delicious! Angie and tom are so nice! They go above and beyond to learn their customers names which is awesome! They always remember my order when I walk in too. They are the best! read more

Donut Star - Yum! - Donuts Near Me - Fullerton, California

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I had an extremely unfortunate experience today with both a female and male employee. My boyfriend and I come here all the time get breakfast sandwiches, drinks donuts anything that we feel in the mood for. Today I came to receive just some donut holes which they usually charge two dollars for two dozen, this lady was charging me two for one and when I tried to explain to her that I was in here the other day and that was not the price she just kept shooing me out the door saying no thank you when I asked to speak to a manager because I had questions about the pricing and the change in the menu and why things were different when I was coming in here alone they shoed me out the door. This place is dirty. This place is not good if you want to receive fresh food, do not waste your money here. When I asked to speak to the manager, they told me that no manager was present and that they did not have a number for the manager and nor could they put me in contact with one. They will change the prices, depending on the demographics that you appear. read more

Great mom and pop donut shop here! Fresh and yummy donuts along with just a friendly family proving customer service. They just have thanked my half a dozen times (one for each donut lol) along with a warm smile. I always stop by here on my way to grab some pizza at the Little Caesars that's a few doors down in the same complex. It's a perfect set up. read more

I used to love this place but the customer service has been on a decline without Tom there all the time. I came in one morning and the Hispanic brunette at the counter completely ignored me and helped the four people that came in after me. I was super confused so I gave her a "hey I'm right here" look and she looked at me and continued to help others. After everyone else was gone, she helped me. This isn't the first time it has happened. If you want bad customer service, come here but there are friendlier donut places in the area. Such a shame how bad this one is now. read more

Just an average doughnut shop with the bare basic doughnuts to choose from. They don't have near the selection that DK's has. I probably won't be back read more

Saturday mornings around 6-7am donuts always warm and fresh. Staff always friendly and welcoming. Wish every donut shop was like this one

Normally I'd give it 4 stars, but I'll add one to counter the one star review... I've never seen flies or gnats here. These are easily the best donuts available in Fullerton. Always fresh and yummy, never mediocre like so many other places. Give them a try, I'm sure you'll like it. read more

It's a decent donut shop. The staff are super friendly. Watch out on weekends. The park across the street hosts kid sports leagues. If you get there late on a Sat. or Sun. they'll be entirely wiped out of all the good donuts by the parents who buy dozens for their kids' teams. They're typically open 24 hours but I've seen them closed before. read more

This was my first time here and I will definitely come back again and tell all my friends... the gentleman behind the counter is super nice it's really hard to find good customer service nowadays! I give him 10 stars and beyond on customer service he truly cares about his customers! I ordered a tuna bagel which was amazing and got a few donut holes. Everything was super fresh... what made this place extraordinary superb the gentleman behind the counter he has a huge smile on his face and you can tell he's very compassionate! They need to change their name to Five Star Donut... read more

Not bad stuff here. The employee I always end up buying from is a really nice guy. He is easy to talk with and doesn't roll his eyes when you ask him a question or ask for more time. I got the rare opportunity of being able to have a fresh frosted cake donut. Man oh man! I forgot I was eating a cake donut due to it being so fresh. Crispy, lightly warm, with freshly applied frosting melting off....enough said. Their french cruller were just alright. Even for being relatively fresh (he told me) they were dry and were not nearly as sweet as I would have enjoyed/expect. No crazy or unique donuts here. A very typical Saturday morning type of donut shop. So if you are looking to get some for the office, friends, or family, definitely let this be your stop. read more

I pick up donuts all the time for Fullerton College meetings. The owner Tom is really nice and the donuts are great. Favorites are the apple fritter, chocolate bar, and circle donuts with white and chocolate frosting. You can even call ahead the night before and leave a message, and we will prepare them for you!! Great service! Phil- Fullerton College-Fine Art Department read more

Greated as soon as I can in there were the people in front of me. My party of the was helped right away. Place looked really clean. Did not see any of the flies that other people talked about. Display cases seemed like that were newer. Guy behind the counter greated customers by mame. read more

Donut Star - Shoot from parking lot. - Donuts Near Me - Fullerton, California