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    Don't Go Baking My Heart!

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    6 years ago

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    Cupcake Boutique

    Cupcake Boutique

    4.5
    (21 reviews)
    21.6 mi

    This place sucks. I came here Wednesday and they closed before their listed time of 7 Pm. There…read morewere two other customers who turned around as well. Customers should be able to trust your hours but things happen maybe it was a one time thing. I came back thursday around 6 Pm and they only had two flavors left. I wanted to get some of the other flavors as well. But again I get it. Things sell out and they don't want to waste product. I told the girl I'll be back tomorrow cause I wanted other flavors. I came back Friday when they opened at 10 am and I asked the same girl if they had all the flavors. And she said they will in 30 mins and I don't get that. Why don't you just open later then? Why would I wait 30 extra minutes? Her response was so wack too she said we have some flavors? I mean I literally came back today cause I wanted to try the flavors that weren't available lmao? She wasn't apologetic or anything it was so annoying. My parents have owned businesses and it's important to support small businesses but I'm good off of businesses like this that you can't trust and have no accountability. I went to Smallcakes in Ripon instead and they had their cupcakes out at 10:30 Am when they opened as a business should. Will never come back here again. Update: the owner reached out to me indicating this is the first time a customer has asked for cupcakes to be displayed upon opening. I literally have no clue what they are talking about? So so strange and weird.... I asked if all the flavors are available and was told not for 30 minutes. Whatever you're saying now doesn't align with what was said then. Im not getting paid to communicate effectively, the employee is. Either way bakeries don't open and say "hey wait while we stock the shelves." What a weird way of running the business. If it takes 30 mins to stock open later then. Your business isn't one that's prepared and you don't want to take any accountability for that. If you closed early cause you sell out then announce it. I literally called your number on Wednesday to ask if you're supposed to be closed and the owner said no. So again you're saying something now that wasn't expressed earlier. It's easy to come up w excuses and stories after the fact. Regardless even IF you did sell out, then put it on social media and a sign on the business so ppl know. Why would customers want to drive this far w how expensive gas is to find out your business is closed? Most people work 9-5 PM. It's so shocking a business owner would just say "come earlier" to someone that wants to support their business. People work and can't make those times?? I tried supporting your business on three different occasions and this is your response. You take no accountability or even apologize for any inconvenience. If this is how you provide customer service, your business will never succeed. Good-luck.

    I had the chance to stop by cupcake boutique..FINALLY! The ambiance is so cute! My 6 year old loved…read moreit and they host birthday parties and events. It's very clean which was also great. We arrived just as she was opening and setting out the cupcakes. We ordered red velvet, chocolate and birthday cake! LITERALLY HANDS DOWN THE BEST!!!!!!!!!!!!!!!! The frosting was not too sweet and so light and fluffy. The cake? Super moist and just delicious. Everything tasted fresh and looked beautiful. I think this place will be a must once or twice a week haha my daughter and I, were extremely happy and will return.

    Photos
    Customer Ordering Goodie's!
    Customer Ordering Goodie's!
    Cupcake Boutique
    Cupcake Boutique

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    Smallcakes Cupcakery

    Smallcakes Cupcakery

    4.3
    (160 reviews)
    25.2 mi
    $$

    High quality and great service. Worth the drive. Online ordering works very well. Wish this…read morebuisness a prosperous future.

    I ordered a custom heart shaped cake and was very clear about what I wanted: whipped cream frosting…read moreon the outside and chocolate ganache filling with caramel and pecans on the inside. I even told them I don't like buttercream because it's too sweet and that I didn't want it anywhere on this cake. When I placed the order, they asked if they could add a little buttercream to the outside for texture. I said okay, but only a tiny bit mixed with the whipped cream. What showed up was all buttercream on the outside with zero whipped cream. When I asked about it, they told me it was whipped cream. I know what I'm tasting, and so did my guests. It was definitely buttercream. The inside was even worse. There was some ganache but barely any. The further we cut into the cake, the more buttercream we found. I did not want buttercream inside the cake at all. I barely agreed to a little on the outside and they didn't even respect that. The photos show it clearly. The further we cut, the messier and more uneven it got with just buttercream and buttercream. One slice had a thin layer of ganache with barely any pecans or caramel. Everything else was buttercream. I picked this bakery because I had a good experience with them the first time. The design looked nice, but the cake itself was really disappointing. Way too sweet from all that buttercream I specifically said I didn't want. I gave them detailed feedback with photos. Instead of owning up to it, the decorator got defensive. He said he used buttercream as glue to hold the cake together. But that doesn't make sense. If ganache worked fine as glue on my first order with them (which had no buttercream inside at all), why couldn't he do the same thing this time? He just chose to use a lot of buttercream instead of actually following what I asked for. I even sent more photos pointing out exactly where the problem was. But they still insisted it was whipped cream. My guests noticed it too. So are they lying? Management offered me a 10% discount on my next order. That doesn't help. I paid for a cake that didn't meet what I asked for and it ruined my event. I asked for a 50% refund which seemed fair. They read the message but never answered. Just complete silence. If a bakery is going to charge premium prices for custom cakes, you need to actually follow what the customer asks for. I was crystal clear about what I wanted. That's literally the whole point of a custom order. They like to ignore customers when there's an issue. I was ignored at first, then only responded after I pointed out how unprofessional they were handling things. That's when they offered the 10% discount. But the moment I asked for a fair 50% refund, they ghosted me completely. No response, nothing. That says everything you need to know about how they treat customers who have legitimate concerns.

    Photos
    Sugar free homemade ice cream!
    Sugar free homemade ice cream!
    Assorted cupcakes event set up!
    Assorted cupcakes event set up!
    Yummy homemade ice cream!

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    Yummy homemade ice cream!
    Smallcakes  Decadent Coffee

    Smallcakes  Decadent Coffee

    4.1
    (47 reviews)
    24.2 mi

    You can't go inside and not be happy, its so bright and colorful. I love the decore and vibrant…read morecolors inside. The glass case filled with cupcakes is especially fun to look at and stare in wonder. The only problem is which one to pick? You might have to choose more than one. All the flavors look so good. I got the lemon drop because I love everything lemon and it didn't disappoint. The cupcake itself was so moist and soft, a real delite to eat. The frosting wasn't too sweet and over powering. It was a perfect complement to the cupcake. I can't wait to go back and try all the other flavors. Tbh probably the best cupcake I ever had. They have more than just cupcakes. The have 4 inch or 6 inch small cakes which I would love to try also. The have some cookies and cookie pops. They even have a cookie for your puppy. They have milk shakes, smoothies and decadent coffee. The even have a few sandwiches and ice cream flavors. Really fun place to treat yourself and others and especially fun for the kid's. I believe they have a drive thru as well but don't quote me I didn't pay close attention at the time. I was distracted by all the cupcakes and their splendor haha. Make yourself happy and go try them out.

    Very cute and festive spot…read more Stopped in right at opening on a Friday morning after seeing it while running errands. First if all, kudos on the decor! Awesome vibes! Next, they really take the time to offer a wide variety of sweets and drinks. I love that they offer BOGO day old cupcakes. That gives people a chance to try a few flavors without breaking the bank. These are probably only available early until they are all gone. So many flavors. Apple, pumpkin, chocolate, lemon... Can't forget to mention that they care about customers. Ask if you have been here before, what you like. Maybe sample some ice cream? I'll be back post haste!

    Photos
    Smallcakes  Decadent Coffee
    Smallcakes  Decadent Coffee
    Smallcakes  Decadent Coffee

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    Don't Go Baking My Heart! - cupcakes - Updated August 2026

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