We are trying to find a silver lining in this review and experience, but we just can't. We have not had Domino's Pizza in several years and figured why not give them a try, this location is right next to Magic Elm Skating rink.
What a mistake we made and such a poor decision.
We ordered online which was very easy and the location was very quick to drive to and get back home during half time of the NFL Game yesterday.
We ordered 2 pizzas, the first being a Hand-Tossed with Extra Cheese, well it seemed that there was no extra cheese on this pizza and if there was, they are very skimpy on adding the cheese, it was somewhat burnt on the top and really had zero flavor. Not worth the money spent.
The other pizza was a Brooklyn Pepperoni Pizza that was so greasy it was disgusting, we soaked up the grease with multiple paper towels. When you opened the box, it had a very bad smell to it, almost like a wet dog smell, totally disgusting.
We tried a slice of each pizza and decided no way is this worth the money we paid, $27.54 and it was really not worth eating (In the trash they went). The wife called and asked to speak to a manager, a young gentleman got on the phone, and we explained the situation about the pizzas, and he had nothing but excuses, no offer to make them right, no offer to issue a refund, ETC.
We submitted a complaint via the Dominos website this morning to share our displeasure.
Folks, there are way too many choices for pizza wherever you may reside, we do not recommend this location or pizza, do a YELP search on Pizza in your area and find a nice Mom & Pop place to make your purchase, they are usually less expensive and much better quality, and I am sure they stand behind their products.
We will never again buy anything from a Dominos, especially this location in Hanover, PA. Complete Waste of Money for an inferior product.
Our lesson has been learned for sure ! read more