I truly wish I could give this place more stars, but the service is just terrible. I live down the block and come there every now and then because the ice cream is great. However, after tonight I will for sure not be returning. The employees are clearly very miserable. I came up to purchase my usual Cake batter ice cream and the fat grumpy old man at the counter already looked upset. I accidentally referred to the ice cream as "Party Cake" and then corrected myself. To which his response was very nastily "Stop calling it party cake, its cake batter." with the most disgusting face and head roll i had ever seen. I decided not to let that bother me and continued with my purchase. I then ordered a pineapple cheese cake ice, and asked can i please have it in a to go cup with a top; in which an old fat blonde lady yelled from behind the counter "Now you can't!" Again, i chose to ignore until she felt the need to come to the window and very nastily say "If you want it to go you have to say right away or else I'm going to out it in a squeeze cup, how am i supposed to know what you want?!" Okay, i work retail and that is not how you talk to people. Its not a hard job to do. The whole place is set to go, there are no eat in options so i don't understand the problem. She should of simply said "Next time, let me know right away so I can put it in the appropriate cup" , Mind you I ordered a large and that doesn't even fit in a small squeeze cup, so again i don't understand the problem. Plus, i ordered with the guy in the front and she over heard and began to fulfill my order so i had no opportunity to voice how i wanted my ice to come. I told her that I'm sorry she is upset with her job but she does not have to be so nasty and she began to yell at me about how she wasn't nasty. I had to walk away. While i was walking away i still heard her bad mouthing me to a younger female working there at the time. The female seemed to be aware of the horrible service and looked as if she felt bad for me, i felt bad for her too. Another issue was i asked for a pint of mixed Pineapple Cheesecake and Cake Batter and the fat old guy (again upset) told me its two different prices so he can't do that for me. Again, I work in retail and I know the correct thing to do was to either charge me for the more expensive pint or to upcharge me. I had no problem paying for what i wanted. Overall, my experience was awful. When handed my ice cream i turned away, not wanting to ever return. I refuse to help a business who's employees are so miserable and nasty. Again, the ice cream is great but not worth it to get yelled at by angry employees, there is many more homemade ice cream places that will not give this type of treatment. After reading more reviews online i seen that i am not the only person to experience such horrible customer service. Dolly, I will not be returning until you hire new staff! I also will make sure to tell my peers about this awful experience. No one wants to be treated so poorly, especially while trying to enjoy something as wonderful as ice cream. read more