I had to travel to Myrtle Beach on an emergency because my son was in the hospital. He works and lives in Hilton Head and I had to find a way to get him back there. Airlines was too expensive. Bus ride was way too long plus only leaves at a certain time and he would not be out on time. Uber was also expensive and no train stations in Myrtle Beach. I Googled car rentals and Thrifty/Dollar had the highest rating. I was skeptical because of a bad incident in Florida but was desperate. I spoke with a wonderful woman named Marion. I told her my dilemma and asked if they had anything available that I could take to Hilton Head. Not only did she find something for me that was much more affordable than an Uber, but it was a very nice and comfortable SUV that my son could travel in comfort as I drove the 4 hours to get there. Unfortunately my son had to stay an extra day in the hospital so the staff arranged it so that I could have an extra day with the car and I got my son to Hilton Head with time to return the car to the airport there. The cost was the same for 2 days as it would have been for an Uber drive, plus we traveled in comfort and were able to make stops and take our time for my son's sake. Thank You Marion for all your help. Your funny and witting disposition got me through a difficult time. And thanks also to the very nice gentleman who helped me the next day when it turned out I needed an extra day with the vehicle. You were all a God send. read more

I chose the managers special when I made the reservation. When I went to pick up the vehicle, I was given a choice of a minivan, or a Dodge pickup truck. I chose the mini! The instructions after the sign up were to walk out into a parking lot full of vehicles to a specific parking spot. I was then to walk around the car making note of any scratches, or damage, and call a number on the form. Well, that would have been fine if I had my phone with me, which I did not! When I got to my destination, I got my phone and called in to report a tiny parking lot door mark on the fender. The lady who answered was rude and belittled me for not calling in before I left the parking lot and then insisted I was going to be held responsible for the paint mark on the fender! This in no way impressed me, as I have rented other cars from other sources and never been talked to like this over a rather insignificant paint mark. The van itself was very nice, clean, and thrifty on gas. Would I rent again from this company, maybe, as I look for the best deal. It was not the cars fault, just a rude manager. read more

Booked Dollar at Myrtle Beach Airport, as they were the lowest rate of all rental agencies at the time. I originally booked 'Manager's Choice', figuring I would get whatever they left, but once I got out of the airport into the sunny SC weather, I asked if it was possible to upgrade. The young girl checked for me, and came back with the keys to a Jeep Rubicon with the Sky Power Top, and with just over 10k miles on it! The insurance verification process was a bit tedious but the customer service way overshadowed that issue. A few days in, I decided to add a couple of days to my trip and I wish I could say getting through to them was a breeze, but I cannot. I spoke to no less than 4 people before I could be put in touch with the counter at MB airport, but once on the line with them, adding 2 more days was a cinch. The young guy was pleasant and very accomodating. The return of the vehicle was flawless and without issue. I would definitely use them again. read more

A wonderful experience!! We started our day in Boston. To make a long story short, our 8:45 AM flight was delayed until 9:30 PM (guess which airline?!). I kept in touch with Dollar in Myrtle Beach. Each time our flight was further delayed, I called and was assured by the person on duty that she would wait for us after closing. I believe her name was Lisa, and she could not have been more helpful. She waited until after closing at midnight, and had our requested car waiting for us, practically new, clean as could could be and filled with gas!! I would not hesitate to rent from Speedy/Dollar again and again. Return process was also quick and easy. read more

After issues with my reservation at another rental car company, I was able to get a last minute reservation with Dollar Myrtle Beach. The agent (I believe her name was Amanda) was absolutely fantastic. She went above and beyond to help us with the last minute reservation. Very personable and professional. She gave us directions and even offered some great restaurant recommendations. The car was really nice and the customer service was awesome. read more

We had reserved a managers special (car of their choice) to save money, and it turned out to be a 4 door pickup truck for the four of us. My wife called a day earlier and they reserved a truck with a locking cover to keep our golf clubs safe. Vehicle was great Counter help friendly and efficient. Only downside was tobacco odor in vehicle (I am a cigar smoker and do not like temptations!) read more

I accidentally booked our reservation for the wrong date. They were very accommodating and helped update my booking. Our return flight was impacted by the Spirit closure, and with 1 easy phone call we modified our reservation over the phone. When calling the desk, I was pleasantly surprised when someone (a real human) answered on the 2nd ring. 10/10 customer service. read more

After getting "the bait and switch" from Avis, not having what i had scheduled and confirmed and dealing with the ignorant manager i began looking for what i need elsewhere. Then I found Matthew, and he was beyond helpful, got us in a vehicle that would work for us even better for a better price!!! Thank You Matthew from Myrtle Beach airport!! Saved our trip!! read more

I rented in Myrtle Beach, SC and I must I say, I was very pleased with everything...The car was at a nice price, they didn't put an additional $200 hold on my credit card like a some car rentals are known for doing to their customers....Very pleased with the counter customer service and the compact car. Will definitely rent from them again. read more

it's was very easy to pick up your vehicle for this site the truck was a surprise when we received it and was clean and fill we gas it was also very easy to just drive out and start are work/ vacation thank you for the easy of doing business with you the drop off was just as easy so to me I I ever need to rent again it will be from you read more

Avoid, Avoid, Avoid. Rented as a package through Spirit. SURPRISE! there are additional fees when you pick your car up. What are you going to do now, you flew here from MI and need a car (which you already paid for). Scam company and terrible employees. Look at me when you're talking to me! Customer service is job none. read more

The staff was very friendly and helpful. I originally wanted a standard sedan but when I arrived they upgraded the car and I got a newer model Chrysler 300 that was fully loaded. Anytime I had a question or if I needed to extend due to a family emergency the staff was very opened to working with me. read more

I booked on line and when i got to the airport i went right to Dollar and was helped right away. I got an upgrade at no extra charge. I couldn't believe it. The service was great! I also use Dollar car rental when i travel to Ohio. I like them the best! they have great prices and are always helpful. read more

Excellent customer service! I noticed the check engine light on the vehicle after I drove a mile down the road. I called to inform the attendant and she asked me to bring it back if I was concerned. They put me in a better and bigger vehicle that was nice and comfortable. No problems at all! read more

I had an excellent experience. Hertz/Dollar/Thrifty. The location across from the airport was easy to get to. The agent at the counter was very nice and professional. The car was comfortable. Dropping the car off was easy. I will definitely recommend them to others and rent again myself. read more

Excellent experience at MYR. I was in a rush to make my flight and had left my cell. The attendant chased me down before I left the lot. Thanks! This was in contrast to last weekend's Thrifty experience at Wilmington NC where they didn't even answer their phone or have VM turned on. read more

It was a quick and easy rental car process. I did not get the exact vehicle that I reserved, but an equivalent. It was a Nissan Rogue. It was a nice vehicle with very good gas mileage. The return process was quick and easy as well. I highly recommend Dollar Car Rental. read more

Arrived in Myrtle Beach and was able to secure my vehicle quickly. The agent was kind, patient and very personable. I did the mystery rental on booking.com and got a truck which I loved! The return was simple. Highly recommend! read more