The front desk staff was fast, efficient, and clearly trying to make the process as easy as…read morepossible. The employee who picked me up from caliber was also extremely pleasant. Had a great experience as a young, very confused, man doing this for the first time. Couldn't have asked for better! I was helped by a young woman with black hair if that helps give credit where it's due! Thanks

Most unprofessional people I've ever dealt with. Had a reservation for a rental car because my…read moreflight was canceled and when I arrived they refused me a car. The counter people were rude and disrespectful. When I informed them I was leaving them a bad review the shrugged at me and said so what.

Simple and easy pickup and drop off at Myrtle beach airport…read more Reasonable costs, friendly service, and newer cars.

Alamo rent a car everything went very smooth. I checked in and was given a Rav 4. The car was new…read moreand had options on it. Most times when you rent a car it's striped down. This car two people asked if it was my car and looked at it because they were going to buy a Rav 4. This my be my go to car being 6'4 I need a car with room and carried all my stuff I enjoyed it and easy return before they opened easy in easy out.

Rental cars are definitely a "6 of 1, half dozen of another" situation. I have used just about…read moreevery one of the major brands. There's virtually no difference between them. The line is always too long. There are always a bunch of upsell options they try to sell you. You rarely ever know what kind of vehicle they will end up giving you. I guess it's the nature of the business. All I can say is: After a long line, I got my car. It was close to what I expected. And I got out of there. A true necessary evil.

Added $182 Counter Charge plus $18 tax for adding adult son as 2nd driver in case of emergency…read moreafter telling us there was no additional charge to add him. Disgusted with Budget; should have read the reviews and been aware of the LOW RATINGS at Myrtle Beach Budget car rental. My rating would have been negative if that was available.

Confused by the 3 star average, and no reviews for over a year? Shameful haha…read more Every time I've been here, I've been thoroughly taken care of. From start to finish each of their employees were beyond helpful and informative! My flight was delayed severely and I was nervous the branch was going to be closed. They had my vehicle waiting and paperwork ready to go with a smile. S/o to Brittany (Manager) , Travis or Trey (the nice redheaded gentleman) , as well as Dekari and the fine folks over at the return lot. I forgot my mask in haste and the car prep team was able to locate it for me. Car options have been so NICE I've thought about extending my work trip, I've pushed a Convertible Mustang and now my dream car Black BMW 740i. I know folks tend to just leave poor reviews but I believe in celebrating professionalism and great customer service. This location has both in abundance! May your PAY and ESQI remain forever high!

WORST car rental place ever! The customer service is terrible! My flight kept getting delayed and…read moreeventually canceled so I called National to make a car rental reservation for me to make the drive instead. I finished making the reservation on the phone with the CSR before I walked into National to make the process faster. As I got the the counter, the male representative (I wish I got his name) said he can't accept the same day reservation. I informed him how I literally just made it and he said the call center doesn't know how they work onsite. He has no sympathy, cold, rude and didn't bother to try to help. Just brushed me off. Needless to say, my trip was canceled and I will NEVER rent from this place again. I've attached my RESERVATION for proof!

Easy booking. Good price. Only issue was that, despite…read moreadvanced reservation, when I arrived, there were no cars available, so I was told I would need to wait 20 - 30 minutes. Then, I was told, there were no cars available in the category I reserved (for 7 passengers) and they could not guarantee I would get a vehicle for 7 passengers even if I waited. And I was told I would still pay the amount I had been quoted for the larger vehicle. Ultimately, i was given a larger vehicle and things were OK. But, it was anxiety-provoking to be unsure if we would get it. And staff were somewhat annoyed with my insistence that I should get vehicle I ordered.

extremely fast service! In a car within five minutes. Checked out in about two minutesread more

First time using this company for a rental car, but had no problems. The price was a little better…read morethan the other more recognizable companies. Pick up/drop off service from local campground was appreciated.

We own a place in Myrtle Beacha and fly in on an average of 6 to 7 times a year. I decided to rent…read morefrom U-Save but when I went to get the car they told me at the airport that I rented from their offsite location. I took a Taxi and paid $10. When I got there only one person was waiting on customers, answering phones and taking reservations. About 8 of us were waiting for about 45 minutes when the rest of the customers started getting restless at which point one of the customers asked one of the 4 employees (not assisting anyone) if they could get someone else to help. A manager came over and said that I was stirring up the rest of the customers and that I should "SHUT UP". I wasn't even the one starting to complain, other customers stepped in and said that he shouldn't talk to me like that. He then informed me that I'd get my car when I get my car and they dont have a car for me and I should go back to the airport and pick one up at that location, I told him I took a taxi here from the airport and I wasn't leaving without the car I already prepaid for, he then again told me that I should just "SIT DOWN AND SHUT UP". I then called the Police and the other customers stepped outside with til the Police got there at which time he locked us out of the rental office. The manager from another site had to come and help calm the situation down. This manager does not belong working with people. I cant believe I was talked to that way by anyone let alone someone I was giving my money to. Nice start to a vacation U-Save!!!!!

We had a very good experience with Enterprise Car Rental. We were to fly back on Spirit, but our…read moreflight was cancelled due to them closing. Enterprise was able to get us a vehicle so we were able to drive home. A Big Thank You to Assistant Manager Michael Musick and Shareen (sorry, we didn't get her last name). Both were wonderful and very helpful!! Rocky

Standing in line 30 minutes and looks like another 15 to go. Why don't these companies hire enough…read morepeople to take care of business.

I moved to the MB area about 7 years ago, and I'm a big fan of Toyota vehicles…read more Since then, I have purchased 3 vehicles from Sparks, with the most recent being a 2024 Tundra limited. All of the salespeople here are great, but the salesperson who assisted me with my Tundra purchase (Joe) was definitely exceptional! He was very thorough and helpful throughout the purchase process, and when I left that day with my new truck, I felt very comfortable with the decision I made to purchase this vehicle. The other day I stopped in to see Joe with a concern I had about my truck, and he acknowledged me (and the situation) right away, discussed thing over with his manager, and returned with a very reasonable resolution. These guys really do stand by their word and their products. So, great job, Joe... And sending a huge thank you to your manager, as well! *****

Fortunately, I did not allow Sparks to repair car due to price gauging parts, duplicate parts…read moreordered on quote to inflate price, deceptive labor quotes with complete fraud as justification on a 73% inflated total cost. Sparks never attempted a diagnositc and requested all new parts without checking any elctrical as requested. Refused to produce video footage of any diagnostic. I asked for car back then wrote letter to all management of my customer concerns with all documentation verifying concerns only to be told by Patrick Sparks, "We will defend ourselves against any frivolous complaints you decide to make using signed repair orders as well as any recorded calls etc, we may have." Fortunately, no authoization was ever given an my countless voicemail will verify ineptness (1 week holding car and no return of calls by Sparks) The only one that will be filing a complaint will be me!