I bought 4 tickets together for my family. I have a 7 and 9 year old. They changed my seats (even…read morethough I paid for the upgraded seats to make sure we were together) and wouldn't change them back. Said the flight was full.

They overcharged for a carryon and for changing a flight. A woman traveling alone doesn't matter to…read morethem I complained and they refused to take responsibility because I booked third party. A flight that started out at 200 ended up costing almost 600. Never again

Avoid Southwest at Myrtle Beach -- Worst Experience Ever…read more If I could give zero stars, I would. This was hands down the worst airport and airline experience I've ever had. The terminal was hot, stuffy, and completely uncomfortable -- no air conditioning in a humid coastal city is inexcusable. It felt like no one cared about basic comfort or upkeep. But the real issue was Marisol at the Southwest counter. She was rude, condescending, and flat-out refused to return my ID when asked. That is not just bad customer service -- it is a serious violation. Her tone was hostile, her attitude disgusting, and her behavior completely unacceptable. It's shocking someone like her is allowed to represent a major airline. I left feeling disrespected, frustrated, and angry. Southwest and Myrtle Beach Airport both need to do better -- and it starts with removing people like Marisol who clearly have no business working in public service.

***Late post from my Oct 2023 East Coast trip***…read more For my Myrtle Beach, SC, trip, I checked in late for my flight at Ontario Int'l Airport - ONT. I was informed that my luggage may not arrive at the same time I arrive at Myrtle Beach Int'l Airport - MYR which was fine since it was my fault for running late to the airport. Anyway, my flight from Chicago Midway Int'l Airport - MDW to Myrtle Beach Int'l Airport was only 1.5+ hours... they actually arrived sooner than their anticipated time... kudos to them! We were still provided the complimentary drink and snack which I look forward to on all my Southwest flights. I have never had any issues with the Southwest crew on any of my past flights. They are always pleasant and friendly. It was a quick and comfortable flight which I appreciate. Landing was smooth. Deplaning was swift. After arrival at the terminal, I went straight to the baggage claim area to see if my luggage arrived timely and it did. A couple Southwest staff brought my luggage to me directly... they just knew it was mine LOL. Thank you ladies! And thank you Southwest for all that you do! I will forever be a lifetime Southwest customer... P.S. I will post photos later. Thanks for your patience.

Seamless! We were literally the only people in line for tsa and everyone was so nice! 10 out of 10…read moreno complaints!

The airport was clean and not overly congested. My issue was with the older blonde receptionist…read moreworking Breeze Airways I stood in line for about 30 min watching everyone in front of me when there turn walk up to the desk ignoring the small sign saying "wait to be called" with no issue or comments from the clerk but there was an issue which she felt inclined to notify me of very rudely when I followed suit to those before me. Maybe consistency isn't something she's learned at her age yet.

I had a great experience with American Airlines at Myrtle Beach, thanks to Debbie. While my wife…read morewas returning the rental car, Debbie went above and beyond to assist me at the airport. She was extremely friendly, patient, and genuinely helpful, which made the whole process smooth and stress-free. Her outstanding customer service truly stood out and made a positive difference in our travel day. American Airlines is lucky to have someone like Debbie on their team!

No issues TSA doesn't open before 4 am…read more One shop is open in gate A ((thank goodness! I was thirsty and hungry))

Definitely an upgrade from spirit airlines. Although it's a bit more costly I definitely recommend…read morethis airline over other lower fare ones if you can afford it, peace of mind over the hassle you have to put up with for a cheap flight. This is about my 4th or 5th time flying this airline and they've always been consistently on time and consistent in good customer service. They offer priority boarding for military personnel and their dependents, which saves a lot of waiting time and standing in line. So far, I haven't had any issues with this airline and look forward to continue traveling with them in the future!

On 8-1-25 I was on flight 408 from Myrtle Beach to Albany NY. Flight left promptly but after about…read morean hour in the air the captain came on the intercom. He said he had some bad news. Apparently we didn't have enough fuel to safely make it to Albany. Passengers were in disbelief. This is an under two hour flight. We were diverted to Haggerstown Maryland. During the long descent we wondered just how much fuel DID we have. After we landed we waited, on the plane, for a fuel truck to come and fuel the plane and get clearance to take off again. This is so inexcusable. After landing I googled Alegiant's problems with low fuel and found it wasn't the first time. People had trouble believing my story. Last time on this airline for me and i suggest staying away for all

If there is an issue and you need customer service you may as well forget it. Call? No person…read moreafter holding an hour. Email? No answer EVER. Ads for $29? I think it is fraud because I just got it but cannot find the deals.

Direct Air is a private airline that flies a few select vacation destinations from a handful of…read moresmall airports is less vacationy areas. One of those airports (Worcester) is conveniently close to where I live and one of the destinations is a place I fly to often to visit friends and family (West Palm Beach), and since flights are Thursday evenings out and Sunday evenings back, direct, and affordable, why wouldn't I choose this airline? So I conspired with my best friend's husband months in advance for the only weekend that worked for both of us and hatched a secret plan to visit her and their new baby. I wrangled up my Florida friends for a grand surprise and booked a round trip convenient flight for a price I could actually afford. Life was so very very grand. Until I got the voice-mail. Something had "changed" with my flight, please call... And then I called. Flight cancelled. It's in TWO WEEKS. Cancelled. No other flights. They could get me on a flight a few weeks away or I could have a refund. Now, of course, it's too late to get any affordable flights anywhere else (yes I've looked) and what I can afford are flights with many many transfers, which is not doable for a weekend. The rep at Direct Air was unsympathetic, unwilling to do anything else to try and help me, and kind of rude. She seemed annoyed that I had the gall to be upset. Days later I still haven't seen my refund and when I called I was told they're working on it. How long does it take to process a credit card transaction? They should have done that immediately on the phone. Direct Air is too good to be true. Don't take the risk unless you can afford to shell out big bucks to make alternate plans at the last minute. Just... don't.

One star for literally getting me to and fro in one piece. I don't know why I bothered with this…read morecompany. First: One person to check in the ENTIRE airplane? Are you kidding me? Second : having the TSA rummage through our luggage on BOTH flights? Really? Not to mention they literally broke a mug and placed it back in the luggage as well as sliced our phone charger cord (LOL?) Literally, you get what you pay for. File under : First World Problems.