They overcharged for a carryon and for changing a flight. A woman traveling alone doesn't matter to…read morethem I complained and they refused to take responsibility because I booked third party. A flight that started out at 200 ended up costing almost 600. Never again

I bought 4 tickets together for my family. I have a 7 and 9 year old. They changed my seats (even…read morethough I paid for the upgraded seats to make sure we were together) and wouldn't change them back. Said the flight was full.

***Late post from my Oct 2023 East Coast trip***…read more For my Myrtle Beach, SC, trip, I checked in late for my flight at Ontario Int'l Airport - ONT. I was informed that my luggage may not arrive at the same time I arrive at Myrtle Beach Int'l Airport - MYR which was fine since it was my fault for running late to the airport. Anyway, my flight from Chicago Midway Int'l Airport - MDW to Myrtle Beach Int'l Airport was only 1.5+ hours... they actually arrived sooner than their anticipated time... kudos to them! We were still provided the complimentary drink and snack which I look forward to on all my Southwest flights. I have never had any issues with the Southwest crew on any of my past flights. They are always pleasant and friendly. It was a quick and comfortable flight which I appreciate. Landing was smooth. Deplaning was swift. After arrival at the terminal, I went straight to the baggage claim area to see if my luggage arrived timely and it did. A couple Southwest staff brought my luggage to me directly... they just knew it was mine LOL. Thank you ladies! And thank you Southwest for all that you do! I will forever be a lifetime Southwest customer... P.S. I will post photos later. Thanks for your patience.

Avoid Southwest at Myrtle Beach -- Worst Experience Ever…read more If I could give zero stars, I would. This was hands down the worst airport and airline experience I've ever had. The terminal was hot, stuffy, and completely uncomfortable -- no air conditioning in a humid coastal city is inexcusable. It felt like no one cared about basic comfort or upkeep. But the real issue was Marisol at the Southwest counter. She was rude, condescending, and flat-out refused to return my ID when asked. That is not just bad customer service -- it is a serious violation. Her tone was hostile, her attitude disgusting, and her behavior completely unacceptable. It's shocking someone like her is allowed to represent a major airline. I left feeling disrespected, frustrated, and angry. Southwest and Myrtle Beach Airport both need to do better -- and it starts with removing people like Marisol who clearly have no business working in public service.

Much smaller than what I was expecting but it was definitely easy to navigate when I arrived as it…read morewas very easy for me to exit the airport and find the rental car pickup since it's right in front of the departure doors. It was also very simple and easy to navigate when I picked up others from the airport as there is only like one departure door. Returning the car was a little confusing since I had to do it on off hours (I flew out early) and the rental car company I used didn't really give me those instructions. But I figured it out. Again, even though I didn't spend a ton of time here, was a very good, clean and easy airport to fly in and out of.

Really nice airport. Friendly people all around and not a…read morebusy pickup/drop-off area, which was nice. Lots of really nice eateries. Do wish there was a direct flight from San Diego. Enjoy your stay!

The staff at American Airlines gate A9 for our flight from Myrtle Beach to Charlotte on July 27th…read moreat 1:25 pm were extremely rude. The young woman there was passive aggressive and completely unhelpful. She wasn't just rude to us directly, but even towards her fellow co-workers. It was entirely inappropriate and unprofessional. We've had issues flying in and out of Myrtle Beach with American. I was willing to give a bit of grace and use American again as we are AAdvantage members, but after how that young woman treated my mother and I, I will be pursuing other airlines for future flights here.

I had a great experience with American Airlines at Myrtle Beach, thanks to Debbie. While my wife…read morewas returning the rental car, Debbie went above and beyond to assist me at the airport. She was extremely friendly, patient, and genuinely helpful, which made the whole process smooth and stress-free. Her outstanding customer service truly stood out and made a positive difference in our travel day. American Airlines is lucky to have someone like Debbie on their team!

Definitely an upgrade from spirit airlines. Although it's a bit more costly I definitely recommend…read morethis airline over other lower fare ones if you can afford it, peace of mind over the hassle you have to put up with for a cheap flight. This is about my 4th or 5th time flying this airline and they've always been consistently on time and consistent in good customer service. They offer priority boarding for military personnel and their dependents, which saves a lot of waiting time and standing in line. So far, I haven't had any issues with this airline and look forward to continue traveling with them in the future!

My flight was delayed over 13 hours, had to drive to one of the connecting airports to be able to…read morecatch a flight, the meal vouchers did not work and hurt my knee trying to maneuver my luggage due to loosing my ride home from airport and also had to uber. All they offered me was a $150.00 flight credit which I will never use. WORST AIRLNE EVER!

Saltwater fish delivered but could not pickup due to pickup office was closed even though the sign…read morestates on the door 4-11pm. Waited for another flight to come in at 12am and finally someone showed up at 12:40am. No one at the ticket counter as well both times! The person who showed up had plenty of excuses of why she was not in the office (Terri) Terrible service. I will not use Delta again with live fish.

Direct Air is a private airline that flies a few select vacation destinations from a handful of…read moresmall airports is less vacationy areas. One of those airports (Worcester) is conveniently close to where I live and one of the destinations is a place I fly to often to visit friends and family (West Palm Beach), and since flights are Thursday evenings out and Sunday evenings back, direct, and affordable, why wouldn't I choose this airline? So I conspired with my best friend's husband months in advance for the only weekend that worked for both of us and hatched a secret plan to visit her and their new baby. I wrangled up my Florida friends for a grand surprise and booked a round trip convenient flight for a price I could actually afford. Life was so very very grand. Until I got the voice-mail. Something had "changed" with my flight, please call... And then I called. Flight cancelled. It's in TWO WEEKS. Cancelled. No other flights. They could get me on a flight a few weeks away or I could have a refund. Now, of course, it's too late to get any affordable flights anywhere else (yes I've looked) and what I can afford are flights with many many transfers, which is not doable for a weekend. The rep at Direct Air was unsympathetic, unwilling to do anything else to try and help me, and kind of rude. She seemed annoyed that I had the gall to be upset. Days later I still haven't seen my refund and when I called I was told they're working on it. How long does it take to process a credit card transaction? They should have done that immediately on the phone. Direct Air is too good to be true. Don't take the risk unless you can afford to shell out big bucks to make alternate plans at the last minute. Just... don't.

One star for literally getting me to and fro in one piece. I don't know why I bothered with this…read morecompany. First: One person to check in the ENTIRE airplane? Are you kidding me? Second : having the TSA rummage through our luggage on BOTH flights? Really? Not to mention they literally broke a mug and placed it back in the luggage as well as sliced our phone charger cord (LOL?) Literally, you get what you pay for. File under : First World Problems.